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The Cheesecake Factory

71 Isham Rd, Blue Back Square, West Hartford, CT 06107
+1 860-233-5588
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  • Excellent29%
  • Very good38%
  • Average22%
  • Poor8%
  • Terrible3%
Travellers talk about
“brunch” (6 reviews)
“cheesecake” (112 reviews)
Closed Now
All hours
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
71 Isham Rd, Blue Back Square, West Hartford, CT 06107
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Reviews (299)
Traveller rating
Traveller type
Time of year

1 - 10 of 289 reviews

Reviewed 3 days ago via mobile

We go here often but on Saturday night the crowd was large and clearly the kitchen was not keeping up. While waiting at the bar for a table, we ordered appetizers. Took a long, long time for them to arrive. Appetizers should arrive quickly, by...More

Thank mikelooch
Reviewed 2 weeks ago via mobile

Great food, hamburger was prepared exactly as I requested. Great side salad, and of course the cheese cake was out of this world. Gail

Thank Gail H
Reviewed 4 weeks ago via mobile

I know it's a chain and I'm totally one to pick a local hole in the wall first, but you know when you come here, there is something for everyone and you can't beat my favorite dessert- the chocolate tuxedo cheesecake. The bar is always...More

Reviewed 5 weeks ago

T bone steak was a little fatty. Mashed potatoes were very good.I think the menu is to big! No swordfish was a disappointment.

Thank Bob S
Reviewed 5 weeks ago

Party of 5; the wait was over an hour; which we did not mind as we went to Bar Louie and had a martini. Live music outside in square and beautiful weather so we enjoyed ourselves....once inside it went downhill. Servers are given way too...More

Thank Niferlou
Reviewed 22 May 2017 via mobile

It was my first time having brunch at Cheesecake Factory. My waitress was very nice and attentive. The food was very good. The Eggs Benedict was delicious but filling! The place was moderately full but it wasn't packed and the noise level was fine. I...More

Thank Sophie1517
Reviewed 21 May 2017

My husband and I are frequent visitors to Blu Back Square and we like Cheesecake Factory. However, if you go at lunch time or for dinner forget getting a table or finding a seat at the bar for at least an hour or more. When...More

Thank Molly H
Reviewed 26 April 2017

Food is very good, however this restaurant could be better managed. Their Thai Chicken Lettuce wraps are excellent and one of the healthier items on the menu. They do have a "light" version of cheesecake (ie lower calorie count), which is excellent. Seems there is...More

Thank PJCM744
Reviewed 26 April 2017

Love this Cheesecake Factory ..good food good service good atmosphere . All round an excellent place to eat . Deserts are an absolute must .

Thank splodgee
Reviewed 21 April 2017

Depending on the day, the food tastes fresh and well seasoned, and the service is superb... other days, the food is just ok and the service can be downright awful... Another annoying factor is how busy and crowded it is...sometimes, you just want to have...More

Thank CC-ELL
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Restaurant Details

Rating summary
  • Food
  • Value
Brunch, Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Special Occasion Dining, Bar Scene, Kids, Child-friendly
Open Hours
10:00 - 22:00
11:30 - 23:00
11:30 - 23:00
11:30 - 23:00
11:30 - 23:00
11:30 - 00:30
11:30 - 00:30
Location and Contact Information
  • Address: 71 Isham Rd, Blue Back Square, West Hartford, CT 06107
  • Location: United States  >  Connecticut (CT)  >  West Hartford
  • Phone Number: +1 860-233-5588
  • E-mail
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