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The Cheesecake Factory

781 Brandon Town Center Mall, Brandon, FL 33511-4796
+1 813-571-5599
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Overview
  • Excellent47%
  • Very good33%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“cheesecake” (138 reviews)
“salad” (33 reviews)
Closed Now
Hours
CUISINES
American, Vegan Options, Gluten Free Options, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
781 Brandon Town Center Mall, Brandon, FL 33511-4796
All Details
Write a ReviewReviews (445)
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1 - 10 of 425 reviews

Reviewed 6 days ago via mobile

The Cheesecake factory is okay but it's highly overrated. The food is mediocre The staff is in a hurry to get you in and out. Well the cheesecate is always good so I will stop in and pick one up to go.More

Thank Lisa W
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 days ago

Hi Lisa. Thank you for your feedback! We are sorry to hear about your meal! We hope you can give us another try. Next time, if there is anything that can be improved, please let our managers know so we can make things right while...More

Reviewed 1 week ago

This was our first visit to a Cheesecake Factory ever. My family and I were not disappointed! I had done a lot of research for our vacation, and I was so excited when I saw there was one a short drive from our hotel. I...More

Thank Jacqueline B
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 days ago

Hi Jacqueline. Thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

Reviewed 2 weeks ago via mobile

The place is always packed. Service is acceptable, food is always good. Too many choices on the menu, there is something for everyone! Cheesecake is delicious too, of course.More

Thank C R
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Hello. We're sorry if our menu felt a little overwhelming! We want to give our guests as many options as possible while dining with us. If you ever have any questions about an item, please let our team know. They will be happy to help...More

Reviewed 2 weeks ago

This place is great. They have really good food & deserts. Some people go there just for there deserts. They have alot to choose from. They are really a good place to eat but it will cost you alot more.More

Thank DONNA C
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Thanks for your feedback, Donna. We're glad you had a great experience. Perhaps you'd like to join us for Happy Hour for discounted food and drinks. We also offer wonderful Small Plates and Snacks that are a great value for another time. Thanks again and...More

Reviewed 4 weeks ago via mobile

Great food my wife and I loved our food. Cheesecake to die for ...nice decor and good service...They have steak, salads, burgers and special items...

Thank Harold C
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Thank you for this review, Harold. We're very happy you and your wife had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed May 25, 2018 via mobile

First time at this location and service was VERY slow, 1 person up front with A LOT of people waiting to be seated. Floor was very sticky and there were multiple used tables throughout, even outside. We sat at the bar and received GREAT SERVICE,...More

Thank nford06
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded May 28, 2018

Hi, We are so sorry for the service that you received from us. We would have felt the same way as you did about this visit. Our service and dining room should have been much better and all of this could have been avoided if...More

Reviewed May 24, 2018 via mobile

A couple of years ago, I went with my husband and my 2 yorkies (puppies at that moment) and we asked before we were seated if is okay to eat outside with the doggies and they were completely agreed. Once we ordered, the manager at...More

Thank Cibeles L
Reviewed May 22, 2018

Pleasant Sunday lunch experience in an extremely busy location. The food was good as was the service even in the face of it being extremely busy. If you want lunch on a Sunday get there early

Thank colin g
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded May 23, 2018

Hi Colin. Thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

Reviewed May 16, 2018 via mobile

It was a Friday and we wanted to go out for dinner. Of course the restaurant was crowded but the bar had some spots so we quickly grabbed a seat. I had a mojito and my hubby a beer. We ordered the edamame for an...More

Thank Tinkerbell1391
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded May 17, 2018

We are so sorry to hear that you were not fully satisfied with your appetizer! We'll be sure to follow up on this with our team. Thank you for your review and we hope to see you again soon!

Reviewed May 1, 2018 via mobile

Went for lunch. There were 4 of us we each got a different dish and all enjoyed everything we got, including the appetizer. Service and atmosphere are great. A little pricey but for a special occasion a great placeMore

Thank heather r
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded May 2, 2018

Thanks for your feedback, Heather! We're glad you had a great experience. Perhaps you'd like to join us for Happy Hour for discounted food and drinks. We also have wonderful Small Plates and Snacks that are a great value for another time. Thanks again and...More

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Questions & Answers
Cathy G
June 17, 2016|
AnswerShow all 4 answers
Response from franciefuhrel | Reviewed this property |
Yes
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Cathy G
June 17, 2016|
Answer
Response from Ellie W | Reviewed this property |
Yes
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Linda B
March 15, 2016|
Answer
Response from jeff2411 | Reviewed this property |
The prices I believe start about $ 7.50 per slice and up . Not about a whole cheesecake I would call to ask about that
1
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Business meetings, Bar Scene, Kids, Groups, Special Occasion Dining
Open Hours
Sunday
10:00 a.m. - 11:00 p.m.
Monday
11:00 a.m. - 11:00 p.m.
Tuesday
11:00 a.m. - 11:00 p.m.
Wednesday
11:00 a.m. - 11:00 p.m.
Thursday
11:00 a.m. - 11:00 p.m.
Friday
11:00 a.m. - 12:30 a.m.
Saturday
10:00 a.m. - 12:00 a.m.
Location and Contact Information
  • Address: 781 Brandon Town Center Mall, Brandon, FL 33511-4796
  • Location: United States  >  Florida (FL)  >  Brandon
  • Phone Number: +1 813-571-5599
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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