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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

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PRICE RANGE
C$7 - C$15
CUISINES
Caribbean, Jamaican
Special Diets
Vegetarian Friendly, Vegan Options
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meals, features, about
Reviews (262)
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262 results
Traveller rating
140
81
17
13
11
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Time of year
LanguageEnglish
Traveller rating
140
81
17
13
11
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All reviews ox tail plantains peas fries sandwiches jamaican food reggae music ordered the jerk chicken spicy dutty sodas
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Reviewed June 25, 2023 via mobile

Worst ever. Came with family, all adults. Tried two sandwiches and the ox tail dinner. Both sandwiches and the fries that came with the sandwiches was drowning in multiple sauces battling to dominate the food, and if that wasn’t bad enough, little could be tasted...under the mounds of “dutty” seasoning piled on everything. No idea what was in it but, it was literally piled in mounds on top of everything ie fries, each element of the dish and even the top of the bun. Not sure what was in it but clearly tons of sugar, cinnamon and so many other spices that it was just unappetizing spice mounds on top of each element of the meal. We picked to the bottom of the fries to find any not spoiled by the heavy hand of the kitchen. Less than a third was edible and only when using ketchup to lessen the over seasoning. Opening the bins we found a muddy drenching of the bun, protein and even the tomato slices and lettuce was wilted by the multiple sauces applied by the heavy hand of the kitchen. The ox tail came with lots of rice but much less of beans. Getting through the fat to get to the well prepared meat was work. The plantain was oddly tasteless- a strange thing in this is usually a treat of meals in this food family. We have had Caribbean/ Jamaican food before which was wonderful on many many occasions. This was simply awful. Run, don’t walk, to any other restaurant and consider yourself lucky to have dodged this culinary bullet.More

Date of visit: June 2023
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Reviewed November 12, 2022

I checked out Reggae Shack Cafe with some work friends on a Sunday night. There's no doubt about it, this place is authentic! I ordered the jerk chicken which was grilled and spicy, served with rice and peas, plantains, and steamed cabbage. Very large portion...sizes with enough to have for lunch the next day. They have traditional Caribbean sodas as well. There's plenty of seating inside but I would say the only negative aspect of this experience was that the Reggae music was blaring: to the point that I was yelling so the people I was sitting across from could hear me. Overall I'm glad I checked out Reggae Shack Cafe and if you want some deliciously authentic Caribbean fare, you should check it out too.More

Date of visit: May 2022
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Reviewed September 22, 2021

I wanted patty's, but they were out, so I settled for festivals.....they were so over cooked and dark, you could break out a window with them,,,,,my mango/coconut smoothie tasted like nothing but green mango's,.... terribly sour.....great for an upset stomach.....may heart of palm salad was...fair, except some of the lettace's were old. Just an over all disappointing meal....next time I'll try Caribbean Spice.More

Date of visit: September 2021
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Reviewed May 9, 2021

I did a carry out, and I had to wait a few minutes, because there was a line. However, the atmosphere was wonderful, and I thought about eating there but the Pandemic. I had the oxtails meal, it was wonderful. My daughter had the burger...and dutty fries, we enjoyed the taste of the food and now I am totally hooked. I drive across town regularly for authentic Jamaican food.More

Date of visit: March 2021
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Reviewed March 15, 2021

We had been here years ago and wanted to come back since we were in the area again. Due to Covid there was no dine-in, but you could sit out back on their patio which was fine by us. We were disappointed that they didn't...have Jerk Chicken (lunch time on a Friday) but the food we did have - Curry Chicken - was good.More

Date of visit: February 2021
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Reviewed July 26, 2020

We went up from the villages, basically for the carrot cake for a birthday. We decided to order food as well and nothing disappointed. Food was amazing, the guy which birthday it was had the mahi mahi sandwich and said it was the best he...ever had. The carrot cake was so good that we got more pieces! The staff was super nice and friendly and safe, wearing masks and keeping distance Avi and Natalia were the best!!! Love this place and will happily drive an hour and a half to go there again!More

Date of visit: July 2020
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Reviewed June 4, 2020

This restaurant’s food doesn’t even come close to what Jamaican food tastes like, and I grew up in Jamaica so I know exactly what Jamaican food is. They have Americans cooking in the kitchen, barely putting any seasoning on the food. The food overall is...bland and watered down; they also throw a bunch of pepper and call everything “jerked” and “spicy flavored”. They don’t have any Caribbean people representing the company, not even the waiters or waitresses! It taints the Jamaican name and I’ll never go back again. Instead go to Caribbean Queen or Caribbean Spice where they have real Caribbean cuisine.More

Date of visit: February 2020
Helpful?1  
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Reviewed October 18, 2019 via mobile

The reviews did not match the offerings. The Jerk chicken and an Oxtail were flavorful but not exceptional or (thankfully) too hot. The fried Tofu was below par as was the rice that tasted reheated, leaving it dry and stale. The fried cornbread was not...worth 3 bucks. However, the cabbage was awesome; super flavorful. Our server, Eddie was super friendly. We probably wouldn’t go back.More

Date of visit: October 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 26, 2019

I have eaten the boneless jerk chicken here for years. This last year it has already gone downhill, with inconsistent quality, constantly changing chefs and staff, hit and miss on the food. Today was a total surprise. The boneless jerk is made with a chicken...breast, has been for years. Today I get a collection of what looks like chicken left-overs. Chewy, bony and fatty chunks, of what resembles, and I hope, was chicken. Aweful.More

Date of visit: August 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 13, 2019

Enjoyed the atmosphere, service, and food. Easy parking behind restaurant. I love Jerk chicken. Be careful it is very spicy...!

Date of visit: August 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 20, 2019 via mobile

We found this "locals" restaurant 3 years ago and loved it. Came back this weekend and forgot to check to see who the chef was for the day. The jerk chicken is authentic with so many flavors it's amazing. The spicy heat was off the...charts (and I pride myself on tolerance). Depending on the chef, the heat can change day to day. NOT FOR THE WEAK. If you really want to experience true Jamaican jerk chicken, don't miss the Reggae Shack. Prices are good, atmosphere is very comfortable, the service is great. Don't forget to stop next door and put the fire out with homemade vegetarian icecream.More

Date of visit: May 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 20, 2019 via mobile

Love this place. We first started eating here when my daughter was at Shands in October 2018. We always stop by for a meal when we come for her follow up visits or just passing through. I recommend the ox tails and stewed chicken bone-in....Curry chicken was good. I’m Cajun and like spicy food but the jerk chicken was way too spicy for me. To me the boneless stewed chicken was not as good as the bone-in...although still delicious.More

Date of visit: April 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 14, 2019

Unique and delicious food, with plenty of good choices for vegans and vegetarians. The Curry Tempeh is my favorite, and if they have their vegan coconut cake, you MUST try it, even if you're not vegan.

Date of visit: April 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 31, 2019 via mobile

Truly authentic and very hot jerk chicken. I suggest getting two glasses of water with your meal. The flavor is truly Jamaican.

Date of visit: April 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 17, 2019 via mobile

We came hopeful for some good food. The food we ordered, after changing what to order after we were told they were out, took an hour plus to get to our table. Highly disappointed. Fries were good.

Date of visit: February 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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REGGAE SHACK CAFE, Gainesville - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Reggae Shack Cafe

Yes, Reggae Shack Cafe offers takeaway services.

Reggae Shack Cafe is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4.5
  • Atmosphere: 4