Never got seated and only got served wine and cheese in the span of two hours. Do not recommend this location due to poor service and disrespectful management.
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Food options are great as usual, but we were assigned a brand new waitress that was kind of nice but lacking training on their own meal options.
We are pretty much regulars at this restaurant. We enjoy the long dinner with our kids since it's a nice time for us to chat. The atmosphere is very relaxing and food is always great. The service is definitely what also makes this place amazing....More
I loved reading your comments! I read your praise of Joseph at our pre-shift meeting on Mother's Day and the staff erupted with applause for him. We appreciate your recognition and value your business.
I always loved fondue. Here you can find a good menu for your fondue experience. Everything prepare in a delicious way. You can enjoy from classic cheese blend, like brie and cheddar to a robust, aromatic and and rich in flavor, like gorgonzola, gruyere. Cheese...More
You should have been a food critic. I am pleased you enjoyed your experience at my restaurant. Thank you for sharing your thoughts.
Very impressed with the excellent food, the service and the romantic ambience of these place. The sat us on a booth, the lights were dimmed and the server was superb. Ying yang dark chocolate fondue was the best ending to a great meal.
We are delighted to have made a special Valentines Day memory with you. We value your business!
I can honestly say I had a great experience at this restaurant from the moment I called to make reservations for my daughters' birthday. The staff even over the phone were most courteous and accommodating and the experience was the same in person. I hadn't...More
Thrilled to read The Melting Pot helped make your daughters birthday special!!! I will share your comments with the team!
Like the title says spend your money somewhere else me and my wife were able to drop off are four daughters and have date night our daughters are young is difficult to do date night the first trip to this Melting Pot was summer of...More
Hello Kenneth, I value your business and would like to talk with you. Please contact me at (305)279-8816. If I am not in I would like you to ask for the Manager on Duty and I will instruct them to give you my cell phone...More
I loved the cheese fondue and the chocolate fondue. The entree course was okay. Honestly I'm happy with just the cheese and the chocolate. Service is friendly. It's a fun thing to do periodically.
I am happy you enjoyed and look forward to your next fun due at The Melting Pot!
We have been here before and nothing has changed The entire meal is like an event Our server Juan was the best ,very entertaining and informative He made great suggestions with the meal and made it a pleasurable experience This is a fun experience and...More
I am a little disappointed with the quality of the food, I have been going to melting pot for over 15 years and yesterday the food wasn't the same. I ordered angus beef and it came two pieces, one of them the entire piece was...More
Hello, Thank you for speaking with me today. I have consulted with the management team and notified our Chef of your observations and experience. I can assure you we will act on each item we discussed. I regret your experience was less than you expected...More