The service was subpar, with no communication. We had to beg for an update about long - delayed entrees, with no proactive communication from the waiter or any other person at the restaurant about the delay. About five minutes after I asked someone (not our...waiter who could not be found), we received our food. When I asked our waiter what happened (of course no affirmative action on his part to either apologize or explain), he merely said: I put the order in. Huh. He very quickly absolved himself of any responsibility to his customers.
On top of that…my 8-yr old daughter’s steak was raw. We asked for it medium. They took it back, and returned it yo us where only some of the pieces were raw. I knew that was as good as it would get - a long delayed, once returned, only half-raw steak for my 8 yr old was as good as it would get. Sad. And no, again, no apology from the waiter or management- and certainly nothing comped.
To add insult to injury, a forced 20 % tip. That was certainly not deserved.More