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Chops City Grill

Certificate of Excellence
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837 5th Ave S, Naples, FL 34102-6648
+1 239-262-4677
Website
Today
17:00 - 22:00
Closed now
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Hours:
Sun - Sat 17:00 - 22:00
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925 Reviews from our TripAdvisor Community

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Showing 888: English reviews
New Hyde Park, New York
Level Contributor
35 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Many times we can find a restaurant and have a great experience only to return to be disappointed. Chops City Grill of Naples DID NOT! The second experience was as delectable as the first. My diverse party of 9 can be tough to please, but for the second straight year (we travel to the area annually) each of us left... More 

Helpful?
Thank Andre G
Culinary_Concepts, Guest Relations Manager at Chops City Grill, responded to this review

Dear Andre G, We really appreciate you taking the time to let us know what a lovely dinner you enjoyed with us at Chops City Grill in Naples and that we continue to be a consistent awesome dining experience for you! It’s our goal to make every dinner at Chops City Grill a special one, and we’re so pleased the... More 

Fort Myers, Florida
Level Contributor
71 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago

Despite the crowds, which would make you think this place was great, the food was not good. Ordered fish which actually came out with the scales still on it. Sat outside and took forever to get waited on to boot. Maybe would try again, but this was a big disappointment.

Helpful?
1 Thank Janice6141953
Culinary_Concepts, Guest Relations Manager at Chops City Grill, responded to this review

Dear Janice614953, We appreciate you coming in to dine with us at Chops City Grill in Naples. We’re upset to hear that you didn’t enjoy your meal and we apologize that it negatively affected your experience with us. Did you let a server know you weren’t pleased with the dish, or alert a manager? We always want to make sure... More 

Grand Rapids, Michigan
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

In a word - great! The dry aged steaks just melt in your mouth. Many sides to choose from and several steak sauces as well.

Helpful?
Thank E350mercedes
Culinary_Concepts, Guest Relations Manager at Chops City Grill, responded to this review

Dear E350mercedes, We’re thrilled you truly enjoyed your food and great service with us at Chops City Grill in Naples. It really means a lot to everyone on our team when guests have such a great time, they’re inspired to share their great experiences online with others. We work hard to create a special dining experience for our guests –... More 

New York City, New York
Level Contributor
105 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 75 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

I carefully chose this restaurant for a special anniversary, and I notified the management when I reserved on OpenTable. Absolutely no recognition of my request. The food & service were outstanding -- the room overly packed & really LOUD. It's obviously a hot spot on Fifth Ave & not inexpensive. I had higher expectations which were definitely not met. I... More 

Helpful?
Thank cmgparsons
Culinary_Concepts, Guest Relations Manager at Chops City Grill, responded to this review

Dear cmgparsons, Thank you for coming in to dine with us at C hops City Grill in Naples. We appreciate you taking the time to leave a review and are disappointed to hear despite enjoying the food and service your dining experience fell short of expectations. We have trained our staff to be attentive and friendly, and promote a mindset... More 

Havre de Grace, Maryland
2 reviews
5 of 5 bubbles Reviewed 4 weeks ago

The bar staff was friendly and efficient. The food was wonderful and the server was great. The tables are close but not bad. We had a comfortable conversation without overhearing the other patrons. We will enjoy more meals at Chops City Grill.

Helpful?
Thank bdgirl0215
Culinary_Concepts, Guest Relations Manager at Chops City Grill, responded to this review

Dear bdgirl0215, Thank you so much for dining with us at Chops City Grill in Naples on Valentine's Day. We love to hear when our guests have a great time and really appreciate our efforts to make dinner out a special evening. It’s our goal to “Create Incredible Memories... One Bite At A Time!”, and we’re so pleased that was... More 

Level Contributor
88 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 5 weeks ago via mobile

Steaks were tough. Had the ny strip. Very good wine list. Service was good, waiter very helpful. Busy night there.

Helpful?
Thank Tennn
Culinary_Concepts, Guest Relations Manager at Chops City Grill, responded to this review

Dear Tennn, We appreciate you coming in to dine with us at Chops City Grill in Naples, and are glad for the most part you enjoyed your visit with us. Thanks for sharing some of your concerns. We value all customer feedback and have shared your comments with our owner, chef and manager. We’re upset to hear that you found... More 

Great Dunmow, United Kingdom
Level Contributor
32 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 15 February 2017

we met six of our friends for dinner and had Adam as our server who was excellent! One couple raved about the short ribs that had enjoyed on a prior visit and ordered them again, and they were correct tender and flavorful,one of our guests had the Chicago cut rib eye and it was over the top good well marbled... More 

Helpful?
Thank hhunter15
Culinary_Concepts, Guest Relations Manager at Chops City Grill, responded to this review

Dear hhunter15, We’re ecstatic you had such a wonderful dining experience with us at Chops City Grill in Naples and that the service you received from Adam helped make your night even more memorable. We strive to make every dining experience a truly wonderful one and are so pleased you enjoyed the quality of service, food and the ambiance during... More 

Wellington, Florida
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 13 February 2017

Four of us dined on Saturday, February 11th and had a very unpleasant experience. Two people in our party ordered the 7 oz. filet. Our waiter, advised us against it, saying that they had a new supplier and had a lot of complaints on that cut. He up sold us to the 10 oz filet at $10.00 more as we... More 

Helpful?
Thank WalkingInPrettyShoes
Culinary_Concepts, Guest Relations Manager at Chops City Grill, responded to this review

Dear WalkingInPrettyShoes: Thank you for coming in to dine with us, as well as the kind words about the food and many pleasant past dining experiences at Chops City Grill in Naples. It is always our goal as a restaurant to provide perfect results in all aspects of service – and guest feedback is invaluable in helping to ensure that... More 

Level Contributor
139 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 11 February 2017 via mobile

Wonderful steakhouse offering prime steaks and awesomeness. Wines are fabulous and menu is varied All are steaks, sides were small but good The big green man fed greens salad is not big, but average size- it was delicious, tho Would def go back

Helpful?
Thank Marleneyi
Culinary_Concepts, Guest Relations Manager at Chops City Grill, responded to this review

Dear Marleneyi, We’re thrilled you truly enjoyed your food and great service with us at Chops City Grill in Naples. It really means a lot to everyone on our team when guests have such a great time, they’re inspired to share their great experiences online with others. We are surprised you thought the sides were small. One side is included... More 

Zug, Switzerland
Level Contributor
104 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed 10 February 2017

We are regulars here and the last visit we had a very late reservation. The place was heaving and we were finally seated as the crowd began to wind down. Ordered our regular: NY Strip medium rare. Came out medium which was so disappointing. Didn't mention it to the waiter because I was falling asleep by that hour and we... More 

Helpful?
Thank EUtravelgal
Culinary_Concepts, Guest Relations Manager at Chops City Grill, responded to this review

Dear EUtravelgal, We appreciate you coming in to dine with us at Chops City Grill in Naples and for being a long-time valued customer! We are glad that you feel 90% of the time, we knock your socks off when you come in to dine with us. Thanks for sharing some of your concerns. We value all customer feedback and... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
Grill, American, Steakhouse, Gluten Free Options, Vegetarian Friendly
Meals
Dinner
Restaurant features
Seating, Waitstaff, Parking Available, Street Parking, Valet Parking, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Reservations
Good for
Bar Scene, Business meetings, Child-friendly, Groups, Local cuisine, Special Occasion Dining, Romantic
Open Hours
Sunday
17:00 - 22:00
Monday
17:00 - 22:00
Tuesday
17:00 - 22:00
Wednesday
17:00 - 22:00
Thursday
17:00 - 22:00
Friday
17:00 - 22:00
Saturday
17:00 - 22:00
Location and Contact Information
  • Address: 837 5th Ave S, Naples, FL 34102-6648
  • Location: United States  >  Florida (FL)  >  Southwest Gulf Coast  >  Naples>  > Old Naples
  • Neighbourhood: Old Naples
  • Phone Number: +1 239-262-4677
Description
When you want dry-aged steak and fresh fish that's all about quality with a creative twist at a great value, Chops City Grill is your place. We're upscale without being fussy. We aim to create relaxed and fun dinners. It's honest, fresh, from-scratch food that's innovative too. Simple as that. At Chops City Grill, we are proud to offer you more choices, better quality, and more value than traditional steak houses. Sip on wines from our award-winning 500-bottle wine list and collection of small-batch spirits along with the best service in town right in the heart of downtown Naples on beautiful Fifth Avenue South!

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Chops City Grill and other visitors
1 question
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over a year ago

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Questions? Get answers from Chops City Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?