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Primo

#437 of 2,927 Restaurants in Orlando
Certificate of Excellence
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4040 Central Florida Pkwy, JW Marriott Orlando Grande Lakes, Orlando, FL 32837-7662 (John Young Parkway)
+1 407-393-4444
Website
Today
18:00 - 22:00
Closed now
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Hours:
Sun - Sat 18:00 - 22:00
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340 Reviews from our TripAdvisor Community

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Showing 323: English reviews
New York, New York
Level Contributor
312 reviews
212 restaurant reviews
common_n_restaurant_reviews_1bd8 110 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

Our first visit to Primo was great - professional wait staff, good food and setting. We shared an Antipasti board - delicious. Ordered homemade Pappardelle Fungi as an entree and the Pan Seared Grouper - both were delicious and cooked as requested. Wine by the glass was good, although a wine list was never offered on either of our visits.... More 

Helpful?
Thank travelgal617
Management response:

Greetings Travelgal617, We greatly appreciate your feedback. It is important to us that we have a consistent experience for our diners during every visit to Primo. I will personally speak with our Chef and wait staff regarding the discrepancies between your two visits. Please feel free to reach out to us directly as we wish to discuss your experience further.... More 

Portsmouth, New Hampshire
Level Contributor
69 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

The Very Good rating splits the difference between the service (excellent) and food (average). Great menu, and selection. But the food is just sort of flat. The wine list seems very expensive. The beer list has good local drafts.

Helpful?
Thank Tom G
Karlstad, Sweden
Level Contributor
52 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

A busy restaurant means that staff has less attention on the guests. I had the tournedo and asked for medium-rare and got it medium-well. Of course I could have sent it out but given how busy the staff was I figured I had to wait a long time to get it out again.

Helpful?
Thank Anders_Gu
Chicago, Illinois
Level Contributor
150 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Had a wonderful Valentine's dinner. We had great service, were well taken care of. Our server made a point to tell us that the Marriott has a garden and many of the items on the menu are grown there--the farm to table concept. The menu had pizza, salads, pastas and meat and fish entrees. Pastas can be 1/2 or whole... More 

Helpful?
Thank Beverly T
Management response:

Greetings Beverly T, We are delighted that you had a great Valentine's Day dinner at Primo. We pride ourselves in providing the freshest ingredients and having an attentive staff. We hope that you join us again soon! Kind Regards, Primo Management More 

2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 19 January 2017 via mobile

Over cooked grouper ,very dry .Romaine salad wilted. Entire table was disappointed.We would not return.

Helpful?
Thank Stephen P
Management response:

Greetings Stephen P, Thank you for taking the time to share your feedback with us. We are sorry to hear you did not enjoy your experience at Primo. Please feel free to reach out to us directly as we wish to discuss your experience further. Kind Regards, Primo Management More 

Raleigh, North Carolina
Level Contributor
34 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 7 January 2017

Ate only once. Where have you been to an upscale Italian restaurant which has pizza on the menu but no pepperoni was available as a topping? Didn't seem like much variety. Also, given that this was a resort, would expect at least one or two basic menu items. Also, even for resort, prices seemed high. Did not go back during... More 

Helpful?
Thank brad j
Ottawa, Canada
Level Contributor
45 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 5 January 2017

We had a lovely dinner. The service was great. Our waiter Juan c. Was friendly attentive and just a nice person. The food was wonderful and we had a surprise desert given at the end by the chef. Recommend it

Helpful?
Thank Terry C
Management response:

Greetings Terry C, On behalf of Primo we are delighted that you had a fantastic time while dining with us. We pride ourselves on providing the best service. We hope to see you again in the future! Kind Regards, Primo Management More 

Bluffton, South Carolina
Level Contributor
109 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 2 January 2017

The restaurant is awesome, the service and food excellent. 2 things, a little pricey and do not ask for the pizza funghi. Too salty and white sauce with a lot of cheese and only 3 mushrooms.

Helpful?
Thank Voyageurbabou
Management response:

Greetings Voyageurbabou, Thank you for taking the time to share your feedback with us. I will make sure to pass along this feedback regarding the Fungi Pizza to our Chef. We hope to see you again in the future! Kind Regards, Primo Management More 

Westchester County, New York
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 31 December 2016

Really good food right in the hotel, so very convenient. Staff was professional and friendly. Prices not out of whack.

Helpful?
Thank Steven W
St. Augustine, Florida
Level Contributor
180 reviews
123 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed 30 December 2016 via mobile

We loved our evening here and the attention to detail was awesome. Our server Juan went above and beyond to tell us all about the history of the restaurant and its female owner! Loved each dish and even the surprise tastes in between. I cannot rave enough about this place. If I was a local I would eat here often!

Helpful?
Thank Sandra H
Management response:

Hello Sandra H, Thank you for taking time to share your feedback about Primo. We are delighted that you enjoyed your time with us. Juan is one of our best! We look forward to your next visit with us when you are back in Orlando! Kind Regards, Primo Management More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$25 - US$48
Cuisine
Italian, Gluten Free Options, Vegetarian Friendly
Meals
Dinner, After-hours
Restaurant features
Highchairs Available, Reservations, Seating, Waitstaff, Parking Available, Validated Parking, Valet Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Private Dining
Dining Style
Casual Elegant
Good for
Romantic, Groups, Business meetings, Local cuisine, Special Occasion Dining, Child-friendly
Open Hours
Sunday
18:00 - 22:00
Monday
18:00 - 22:00
Tuesday
18:00 - 22:00
Wednesday
18:00 - 22:00
Thursday
18:00 - 22:00
Friday
18:00 - 22:00
Saturday
18:00 - 22:00
Location and Contact Information
  • Address: 4040 Central Florida Pkwy, JW Marriott Orlando Grande Lakes, Orlando, FL 32837-7662
    (John Young Parkway)
  • Location: United States  >  Florida (FL)  >  Central Florida  >  Orlando
  • Phone Number: +1 407-393-4444
  • This restaurant is at JW Marriott Orlando, Grande Lakes
Description
Primo specializes in Italian cuisine with an emphasis on fresh ingredients, an outstanding wine list and exceptional service. The restaurant features on-site organic gardens. Located at the JW Marriott Orlando, Grande Lakes with a captivating view of a tropical paradise and Greg Norman designed golf course, you will enjoy the Primo experience.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Primo and other visitors
3 questions
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Earth
over a year ago
Cadott, Wisconsin

See all questions (3)

Questions? Get answers from Primo staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?