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The Cheesecake Factory

2223 N West Shore Blvd, Ste B201, Tampa, FL 33607-1411
+1 813-353-4200
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Overview
  • Excellent46%
  • Very good34%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“cheesecake” (390 reviews)
“salad” (73 reviews)
“chicken” (45 reviews)
Opens in 22 min
Hours
CUISINES
American, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
2223 N West Shore Blvd, Ste B201, Tampa, FL 33607-1411
All Details
Write a ReviewReviews (1,238)
Traveller rating
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1 - 10 of 1,104 reviews

Reviewed yesterday

Visited the Cheesecake Factory with a group of 7 after waiting almost 2 hours at another local restaurant ultimately to not be seated (see my review of Smokey Bones). Thankfully we came here and enjoyed a great meal with excellent service from our server, Amanda....More

Thank MTBDance
Reviewed 1 week ago

I was just there tonight with 2 others. We got there around 7pm and were seated immediately. I had the Mexican Tortilla Salad and it was huge and delicious and low in calories. My friends had a breakfast meal and a chicken Marsala - both...More

Thank Roy C
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 6 days ago

Thank you so much for your review, Roy. We really appreciate it. We are very happy to hear you enjoyed your visit and we hope to see you back soon!

Reviewed 3 weeks ago

Food is prepared for "our taste". Over processed , salted, and fatty. Used to be a decent place but has become a "factory". Sorry to say but will NOT be returning.More

Thank JOHN S
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Hi John, We are so sorry to hear that you were not satisfied with your meal! We hope you can give us another chance and next time, if anything about your experience can be improved, please let our managers know so we can make things...More

Reviewed 3 weeks ago via mobile

These places are excellent everywhere in the country. This one is no exception. Never a bad experience. Always busy and bustling.

Thank russ w
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Hi Russ, Thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!

Reviewed 4 weeks ago

Our last night there and we met up with American Family and had family meal here - food was gorgeous - service was wonderful - fully recommend.

Thank Tina K
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Hi Tina, Thank you for your review. We're glad you enjoyed the service you received during this visit! We look forward to your next visit!

Reviewed 4 weeks ago

We decided to come back twice during this April 2018 stay in this area, as we liked it so much in the past. Whether the west or east coast, we found the service to be excellent and the servers very friendly and polite, so much...More

Thank TERRAvelista
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Hi Terravelista, Thank you for your review. We're glad to hear that you enjoy our menu options and we can't wait for your next visit!

Reviewed April 9, 2018 via mobile

Been twice now in 3 days! Oreo cheesecake and strawberry are just fantastic! 3 of us couldn't finish the Oreo slice. Be careful as the place is always busy but if you're in the takeaway line then it's quicker. The mall here is near the...More

Thank KayJay00
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded April 10, 2018

Hi Kayjay00, Thank you for your review. We're glad you enjoyed the service you received during this visit! We look forward to your next visit!

Reviewed April 2, 2018

As chains go, Cheesecake Factory has always been a favorite; Consistent. Great food. Great service. The Tampa International location is the exception. I've given this location several tries, giving them the benefit of the doubt that it was another off day but at this point...More

Thank DiningInFlorida
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded April 4, 2018

Hi DiningInFlorida, We are so sorry for the service that you received from us. We would have felt the same way as you did about this visit. Our service should have been much better and all of this could have been avoided if our team...More

Reviewed March 26, 2018 via mobile

The service was great and the wait was not long. We got there around 5 and only had to wait about 15 minutes before we got seated. The waiter came by just after we sat down and took our order. During our meal the waiter...More

Thank Roger S
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded March 28, 2018

Hi Roger, Thank you for your review. We're glad to hear that you enjoy our menu options and we can't wait for your next visit!

Reviewed March 22, 2018

Stopped to have a nive dinner before our flight. A short wait for a great meal. There was 6 of us and we all enjoyed our meals. The waiter was very helpful and right on the ball. We made our flight with no problem. Prices...More

Thank JoAnn089
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Ask a question
Questions & Answers
aemcclung1
March 6, 2018|
AnswerShow all 5 answers
Response from TCF_Guest_Services | Property representative |
Thank you for your question! The Cheesecake Factory is the perfect setting for your next special event. From wedding receptions to baby showers and family reunions, special occasions are made even more memorable at The... More
0
Votes
Michelle E
December 8, 2017|
AnswerShow all 7 answers
Response from TCF_Guest_Services | Property representative |
Thank you for your question, Michelle! We are an upscale, casual dining restaurant. Be comfortable and feel free to come as you are! Just come hungry!
0
Votes
Jay C
January 31, 2017|
AnswerShow all 8 answers
Response from rayej | Reviewed this property |
They are very accomadating
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$21 - US$30
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Bar Scene, Kids, Child-friendly, Special Occasion Dining, Business meetings, Local cuisine
Open Hours
Sunday
10:00 a.m. - 11:00 p.m.
Monday
11:00 a.m. - 11:00 p.m.
Tuesday
11:00 a.m. - 11:00 p.m.
Wednesday
11:00 a.m. - 11:00 p.m.
Thursday
11:00 a.m. - 11:00 p.m.
Friday
12:00 a.m. - 12:30 a.m.
11:00 a.m. - 12:30 a.m.
Saturday
10:00 a.m. - 12:00 a.m.
Location and Contact Information
  • Address: 2223 N West Shore Blvd, Ste B201, Tampa, FL 33607-1411
  • Location: United States  >  Florida (FL)  >  Tampa
  • Phone Number: +1 813-353-4200
  • This restaurant is at Tampa Intl Airport (after security)
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