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The Cheesecake Factory

701 S Rosemary Ave, Ste 179, West Palm Beach, FL 33401-6031
+1 561-802-3838
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Overview
  • Excellent45%
  • Very good35%
  • Average14%
  • Poor3%
  • Terrible3%
Travellers talk about
“cheesecake” (252 reviews)
“salad” (89 reviews)
“chicken” (48 reviews)
Open Now
Hours
CUISINES
Italian, American, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
701 S Rosemary Ave, Ste 179, West Palm Beach, FL 33401-6031
All Details
Write a ReviewReviews (1,091)
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1 - 10 of 932 reviews

Reviewed 3 weeks ago

WE normally dine there before the theater (service can be a bit slow, so get there early if you have Kravis Center tickets). The food is always of good quality. THERE IS PLENTY OF IT....you will not go home hungry. This chain restaurant sets very...More

Thank Gary S
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Thanks for your review, Gary! We greatly appreciate it! We know long waits can be frustrating, so we suggest coming in either in the morning or later in the evening for a shorter wait. Thanks again and we look forward to seeing you soon!

Reviewed 3 weeks ago

The food at the Cheesecake factory is different. It has a big menu. If you have room, sample a piece of cheesecake. Food was great!!

Thank Jackie S
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Thank you for your review, Jackie. We're so happy to hear that you enjoyed our menu options and we can't wait for your next visit!

Reviewed 4 weeks ago

Our daughter was in town for a quick visit and wanted to eat here. We arrived for dinner. It was moderately busy. Hostess took our name and gave us a beeper. Said it would be about 20 minutes. We waited.......and waited. People who came in...More

Thank Ron P
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Hello Ron, Thank you so much for taking the time to provide such detailed feedback about your experience. We're so sorry we did not meet your expectations, and we would welcome the chance to speak with you more about this visit. If there is anything...More

Reviewed 4 weeks ago via mobile

I like the Cheesecake Factory because it is good for any occasion! You can’t really order wrong- everything is good. But you can go wearing a tshirt and jeans and feel fine, or get totally dressed up in heels and a dress and fit in...More

Thank nataliecristinah
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Hi Nataliecristinah, Thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!

Reviewed 5 weeks ago via mobile

My wife and I went out for a late dinner and a movie. We eat here and had an exceptional time. From when we walked in the hostess gave a eight time and it was right on the money. I ordered the steak Diane and...More

Thank Andrew P
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Thanks for your review, Andrew! We're glad to hear that our team provided such great service during this visit. We hope to see you back soon!

Reviewed April 19, 2018 via mobile

Not happy. From all the restaurant any choices I had to spend my 41st birday we choose here. Spent over 145. Check your food before eating! Found piece of plastic wrapping in my Crusted Chicken Romano. If this would have been a small child that...More

Thank Orlando C
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded April 20, 2018

Hi Orlando, We would like to speak with you a bit more about the experience you described. Please contact us by going to this webpage - http://www.thecheesecakefactory.com/connect and click "General Questions" from the Contact Category menu. Thank you!

Reviewed April 9, 2018 via mobile

9 of us enjoyed lunch at the Cheesecake Factory I was hosting family from Michigan and decided we should check out the art show at City Place. The food was very good with the exception of the kids size spaghetti and meatballs which is probably...More

Thank JBLocal
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded April 10, 2018

Hi Jblocal, Thank you for your review. We're glad to hear that you enjoy our menu options and we can't wait for your next visit!

Reviewed April 6, 2018 via mobile

Awesome place smack down in the middle of city Place Lunchtime specials and when it comes to children they get a great portion with a little price dinner dining if you want the best for you pay for the best The service is excellent The...More

Thank crystinmarie03
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded April 8, 2018

Hi Crystinmarie03, Thank you for your review. We're glad you enjoyed the service you received during this visit! We look forward to your next visit!

Reviewed March 29, 2018 via mobile

Enjoy always here great food and service. Large portions and great drinks and desserts A fun place to eat outside

Thank paws0810
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded April 2, 2018

We're so glad to hear you enjoyed your meal, paws0810! Thanks for the kind review and we hope to see you again soon.

Reviewed March 29, 2018

On vacation and after day at the beach, ordered online for carryout. Burger and club sandwich, and cheesecake of course. Good quality and taste.

Thank Kelly B
TCF_Guest_Services, Guest Services at The Cheesecake Factory, responded to this reviewResponded April 2, 2018

Thank you so much for your review, Kelly. We really appreciate it. We are very happy to hear you enjoyed our To-Go Service. Make sure to come see us again soon!

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Kids, Groups, Bar Scene, Special Occasion Dining
Open Hours
Sunday
10:00 a.m. - 11:00 p.m.
Monday
11:00 a.m. - 11:30 p.m.
Tuesday
11:00 a.m. - 11:30 p.m.
Wednesday
11:00 a.m. - 11:30 p.m.
Thursday
11:00 a.m. - 11:30 p.m.
Friday
12:00 a.m. - 12:30 a.m.
11:00 a.m. - 12:30 a.m.
Saturday
10:00 a.m. - 12:00 a.m.
Location and Contact Information
  • Address: 701 S Rosemary Ave, Ste 179, West Palm Beach, FL 33401-6031
  • Location: United States  >  Florida (FL)  >  West Palm Beach
  • Phone Number: +1 561-802-3838
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