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701 S Rosemary Ave, Ste 179, West Palm Beach, FL 33401-6031
+1 561-802-3838
11:00 - 22:00
Open now
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Sun - Sat 11:00 - 22:00
More Info
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953 Reviews from our TripAdvisor Community

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Showing 819: English reviews
Myrtle Beach, South Carolina
Level Contributor
16 reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed yesterday NEW via mobile

My husband awaited our CCF experience, and expected it to be a great. Although it experience was not all bad it just wasn't the best. Our service was a tad bit slow, even though the restaurant​ we not super crowded. We received several apologies from mngt. When we the food did come out it was well presented, but was lacking... More 

Thank Tasha1173
Cathedral City, California
Level Contributor
43 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 2 days ago NEW via mobile

We came to eat after going to the theater and usually you could never go wrong at Cheesecake Factory. Well that was not the case. The Menu didn't look like your regular menu as we were looking for the healthier options. Bartender wasn't much help and seemed as if she was really wanting to close and not serve the guests.... More 

Thank Chris H
West Palm Beach, Florida
Level Contributor
366 reviews
246 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
Reviewed 2 days ago NEW

after hitting a diet goal recently, we returned to celebrate with a delicious sunday brunch. stuffed pancakes, bacon, French toast, omlettes, etc all really good service good great place for brunch

Thank jeff b
Royal Palm Beach
Level Contributor
3 reviews
Reviewed 3 days ago NEW

Service & food were both good. It is a very busy spot in the middle of downtown West Palm. It is a pretty open layout that makes it hard for intimate conversation . They are able to accommodate fairly large groups.Their extensive menu can please most people.

Thank debbiek503
West Palm Beach
Level Contributor
15 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW via mobile

Great service & nice atmosphere and excellent cheesecake. The waiting time wasn't long. Food was fresh & tasty

Thank LTeresa
Whitley Bay, United Kingdom
Level Contributor
289 reviews
206 restaurant reviews
common_n_restaurant_reviews_1bd8 172 helpful votes
Reviewed 4 days ago NEW

I appreciate Cheesecake Factory is a highly recommended restaurant chain but you need to resolve your issues with your front of house young lady who is so rude that we walked out. We were looking for a table outside as it was half empty but you didn't have enough servers outside so we were told we it was full. After... More 

Thank timsc-62
Amsterdam, The Netherlands
Level Contributor
25 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 6 days ago NEW

We usually go to the Cheese cake factory in Miami and we are always very happy to eat there. As we were in West Palm Beach we tried the CCF there. But what a disappointment. The food was cold and dry. The lime on my fish tacos was so dried out I couldn't even get a drop of juice out... More 

Thank Regine_R70
West Palm Beach, FL
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

You can always count on Cheesecake Factory to serve up delicious, oversize-portion entrees, appetizers and, of course, cheesecake! Most meals will feed two adults (or take half home for the next day's meal!), and the appetizers are easily shared by 3-4 adults. Their salads are absolutely huge, and are bursting with flavor. Some many of the salad ingredient combinations are... More 

Thank Jerrys_Girl08
Level Contributor
76 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

My son wanted to go here against my desires, only because I didn't want to drive downtown. We arrived about 7 pm and got right in. We soon had a server and took our drink orders. We had an appetizer, and ordered 3 meals. Food was good but drinks were expensive. I had a draft beer 7$, way too much,... More 

Thank Alan N
Level Contributor
72 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
Reviewed 2 weeks ago via mobile

Enter and walk up to the reception desk. Once you get past the clueless hostesses, you are generally greeted by a pretty competent waiter/waitress. Once again, such was our experience. Yes, this is not our first rodeo at the City Place Cheesecake Factory! Then comes the eclectic and robust menu. Beware! One has to be very, very careful at this... More 

Thank BBragger

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West Palm Beach, FL

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Restaurant Details

Rating summary
  • Food
  • Value
Italian, American, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Groups, Special Occasion Dining, Kids, Bar Scene
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
Location and Contact Information
  • Address: 701 S Rosemary Ave, Ste 179, West Palm Beach, FL 33401-6031
  • Location: United States  >  Florida (FL)  >  West Palm Beach
  • Phone Number: +1 561-802-3838

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
1 question
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Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?