We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Steak 'n Shake

Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
4835 Jimmy Lee Smith Pkwy, Hiram, GA 30141-2730
+1 770-439-3557
Website
More Info
Add Photo Write a Review

38 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 38: English reviews
Level Contributor
74 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
Reviewed 3 March 2017 via mobile

Yes, I did! I just watched a server walk out to a table to deliver a check with a chicken finger (that she took a bite of) in her hand! THEN, I watched her lick her fingers, pick food up from the window, and deliver it to a table! I had to tell the other guests! How disgusting! We are... More 

Helpful?
Thank Ces92
Hiram, Georgia
Level Contributor
3 reviews
3 restaurant reviews
Reviewed 22 February 2017

It's awful trying to get a seat if there is a wait. The restaurant appears to be understaffed and dirty.The service is slow and the food is usually cold when you receive it. It's better to go through the drive through and eat in your vehicle.

Helpful?
Thank pickc317
1 review
Reviewed 21 December 2016 via mobile

Horrible....Do not stop here! Forever to get seated, food was cold. Not enough servers, kitchen was non existent.

Helpful?
Thank Darrell N
Atlanta, Georgia
Level Contributor
9 reviews
6 restaurant reviews
Reviewed 18 December 2016 via mobile

It wasnt a great visit and to be honest this seems to happen at most steak 'n shakes I've been to. The host didnt keep track of the people coming in and so sat a couple before my sister and i who were there first. We ended up having to ask him to sit a disabled woman before us and... More 

Helpful?
Thank designvirgo14
Aragon, Georgia
Level Contributor
20 reviews
17 restaurant reviews
Reviewed 14 November 2016

We stopped in Steak and Shake but could not get seated. There were couples waiting to be seated and we walked out the front door.

Helpful?
Thank jerrylizziep
Aragon, Georgia
Level Contributor
20 reviews
17 restaurant reviews
Reviewed 10 September 2016

Stopped in at Steak and Shake for a burger and a shake !! The shake was great but the burger not so !! We ordered the garlic burger just to try it but never again. The service was good and the price was right !!

Helpful?
Thank jerrylizziep
Dallas, Georgia
Level Contributor
37 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 25 July 2016

I really like there strawberry milk shake. My husband really likes there chocolate milk shake. I also like there shoe string fries.

Helpful?
Thank faylynn
Level Contributor
19 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 8 June 2016

A great place to eat on a budget. Everything tasted good except it took 3 tries to make a Chicago dog and they still didn't get it right and the wait staff took firever

Helpful?
Thank happymomjj
Tennessee
Level Contributor
28 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 11 April 2016 via mobile

The burger and shakes were wonderful. The fries were not a fav. Service was good. We had a long day so take out was perfect for us.

Helpful?
Thank Patty S
Atlanta, Georgia
Level Contributor
39 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 4 April 2016

After finishing a meal at a restaurant, I usually request a to go drink for the ride home. Well, come to find out, Steak & Shake of Hiram doesn't offer to-go drinks anymore. Whatever the reasoning, the new change is absolutely absurd. I have NEVER heard of a popular casual restaurant chain simply refuse to offer to go drinks. You're... More 

Helpful?
Thank teemoore92

Been to Steak 'n Shake? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    2 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    2.5 of 5 bubbles
Cuisine
American, Fast food
Meals
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Cheap Eats, Child-friendly
Location and Contact Information
  • Address: 4835 Jimmy Lee Smith Pkwy, Hiram, GA 30141-2730
  • Location: United States  >  Georgia (GA)  >  Hiram
  • Phone Number: +1 770-439-3557
Description
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Steak 'n Shake and other visitors
1 question
Ask a question
Questions? Get answers from Steak 'n Shake staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?