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Hard Rock Cafe

$$ - $$$
Near North Side
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63 W Ontario St, Chicago, IL 60654-3808 (Clark Street)
+1 312-943-2252
Website
Today
11:00 - 23:00
Open now
See all hours
Hours:
Sun 11:00 - 22:00
Mon - Thu 11:00 - 23:00
Fri - Sat 11:00 - 01:00
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578 Reviews from our TripAdvisor Community

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Showing 395: English reviews
Level Contributor
237 reviews
153 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
3 of 5 bubbles Reviewed 1 week ago

for a tourist, i guess its OK. I wound up here only as a matter of short term convenience. quick drink, and run. Hard Rock's best days are long behind them, but for tourists, its always a must do in whatever city you are in.

Helpful?
Thank Gma0917
ChicagoGM, General Manager at Hard Rock Cafe, responded to this review

Is there anymore information you could share with me about your visit? What would have made it a 4 or 5 star review? Feel free to email me directly at chicago.gm@hardrock.com Thank you for your visit and I hope to hear back from you More 

Miamisburg, Ohio
Level Contributor
51 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 1 week ago

You pay for the atmosphere. Food is good, decor amazing, our server was friendly, funny and attentive.

Helpful?
Thank oceanlover226
ChicagoGM, General Manager at Hard Rock Cafe, responded to this review

Thank you for your visit and the review! What would have made it a 5 star? We hope to see you again the next time you are in Chicago. More 

Barrington, Illinois
Level Contributor
749 reviews
355 restaurant reviews
common_n_restaurant_reviews_1bd8 264 helpful votes
4 of 5 bubbles Reviewed 1 week ago

I've been to probably 15 Hard Rock Cafes, and this spot has good food like the others but the service seem to be much better (or at least more friendly). I don't think because it is my home town alone. I was surprised that it was pretty much empty when we went there for lunch a day or so ago.... More 

Helpful?
Thank JohntheLast
ChicagoGM, General Manager at Hard Rock Cafe, responded to this review

Thank you for the review. I will share it with my staff. Is there something specific you wanted to see? What would you add? We hope to see you the next time you are in Chicago More 

Level Contributor
32 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 1 week ago via mobile

My family and I ate here on a trip to Chicago. We've enjoyed HRC in other cities, but this was a little disappointing. I ordered the Chicken Caesar Salad. The dressing on the salad looked, felt and tasted like caesar dressing flavored water. I asked for additional dressing. That request took a little while to get answered. Refills of our... More 

Helpful?
Thank TheMrTodd
ChicagoGM, General Manager at Hard Rock Cafe, responded to this review

Thank you for your feedback on your visit. I am disappointed to hear that your service was slow and that your food didn't meet your expectations. We pride ourselves on delivering a great dining experience with authentic and entertaining service. Clearly, we did not deliver on this promise during your visit. I hope you will give us another chance if... More 

Chicago, Illinois
2 reviews
5 of 5 bubbles Reviewed 3 weeks ago

Great food Great staff Great music Well worth a trip. Also next to the 2nd biggest mcdonalds in the world

Helpful?
Thank RicciUK
ChicagoGM, General Manager at Hard Rock Cafe, responded to this review

Thank you for the great review! We hope to see you again soon. Is that true about McDonald's? More 

Kewanee, Illinois
Level Contributor
44 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 15 February 2017 via mobile

We had a great time at the Hard Rock Cafe in Chicago, our waiter was very helpful recommending the specials and a cucumber mojito. Will be back for sure on our next visit to the Wind City

Helpful?
Thank JamesTAhearn
ChicagoGM, General Manager at Hard Rock Cafe, responded to this review

Thank you for the 5-star review! We are glad you enjoyed the specials and the moijito! I will share your comments with my staff! More 

Mexico City, Mexico
Level Contributor
27 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 13 February 2017

I'm a big fan of Hard Rock Cafe Restaurants and I try to visit them on every city I go, so this wasn't the exception. Sadly, this was a little dissapointing. The location is ok, as it's far from the crowded zone but close enough to everything. You can get here easily. Inside it's too dark, and we get a... More 

Helpful?
Thank GeraMV
Appleton, Wisconsin
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 February 2017 via mobile

Parking was easy, the food was so delicious and a great price! The service was incredible and seriously the coolest place to dine in Chicago. To stare at Prince's blouse while sipping a Moscow Mule is not something this Wisconsin native can do everyday. My daughter loved the Fall Out Boy stuff...I loved the Claptan, Cheap Trip and Lennon stuff!... More 

Helpful?
Thank Sarahandlittles
Sheffield, Ohio
Level Contributor
3 reviews
3 of 5 bubbles Reviewed 11 February 2017

For being a Hard Rock in downtown Chicago, it was a nice dinner. Cost was moderate for downtown Chicago. Had a nice dinner and waiter was good.

Helpful?
Thank Robert K
ChicagoGM, General Manager at Hard Rock Cafe, responded to this review

Thank you for the review. What would have made your visit a 4-star or 5-star? Hope to see you again the next time you are in Chicago. More 

earth
Level Contributor
51 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 6 February 2017

The service was great, nice atmosphere.. we had a nice meal with friends. hard rock cafe have the strawberry shake

Helpful?
Thank garyexpat
ChicagoGM, General Manager at Hard Rock Cafe, responded to this review

Thank you for taking the time to give us a review. What would have made this a 5-star review? We hope to see you in the future. More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$30 - US$30
Cuisine
American, Bar, Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Valet Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Dining Style
Casual Dining
Good for
Bar Scene, Child-friendly, Kids, Special Occasion Dining, Groups
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 01:00
Saturday
11:00 - 01:00
Location and Contact Information
  • Address: 63 W Ontario St, Chicago, IL 60654-3808
    (Clark Street)
  • Public Transportation: 2 blocks west & 2 blocks north of Chicago Transit Authority (CTA) stop at Grand & State Streets.
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Near North Side
  • Neighbourhood: Near North Side
  • Phone Number: +1 312-943-2252
Description
Hard Rock Cafe is located at the corner of Clark & Ontario in the heart of Chicago's River North neighborhood. Open 364 days per year, the Hard Rock offers something special for everyone. Not only will you receive an incredible dining experience, but you will get the chance to view Chicago's portion of the world's largest music memorabilia collection. In fact, you never know when you may run into a local celebrity, musician or athlete, or even better, have the chance to see a live music event featuring the best emerging & established artists around. Visit www.hardrock.com/chicago & click on "events" to see the upcoming events for 2008. We also welcome help when it comes to our philanthropic efforts. Remember, "Love All, Serve All" & "Save The Planet" are the mottos that capture the spirit of the Hard Rock Cafe in Chicago. So, be sure to make your online reservation TODAY & get the most authentic experience that rocks at Hard Rock Cafe in the Windy City of Chicago!

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hard Rock Cafe and other visitors
3 questions
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Newport, Kentucky
2 months ago
over a year ago
over a year ago

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Questions? Get answers from Hard Rock Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?