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The Cheesecake Factory

875 N Michigan Ave, Chicago, IL 60611-1803
+1 312-337-1101
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  • Excellent45%
  • Very good35%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“cheesecake” (810 reviews)
“salad” (93 reviews)
“cakes” (37 reviews)
Open Now
All hours
Italian, American, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
875 N Michigan Ave, Chicago, IL 60611-1803
All Details
Write a ReviewReviews (2,523)
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1 - 10 of 1,792 reviews

Reviewed 3 days ago

This was definitely worth the wait. Everything we had was really good and we had a wonderful waiter, we couldn't have asked for more. And then of course the cheesecake is to die for.

Thank tuna57
Reviewed 5 days ago

It's tricky to find but, worth it. It's under the Best Buy store on N. Michigan Ave. on the Miracle Mile. After shopping Tiffany's, Burberry, Tesla, American Girl, etc. stop in. Always ready, friendly, and willing to feed you. It's around the corner by the...More

Thank Jbohacheff
Reviewed 6 days ago

If you have eaten at any Cheescake restaurant, you have eaten at this one, with the exception of the decor and ambiance. Located underground this place has a sort of odd vibe (dark and almost a little creepy). Food is just as you would expect;...More

Thank ldtblitz
Reviewed 1 week ago

We were there on a Saturday night and it was packed. I had the Guacamole Salad ($11), and my husband had the Chicken and biscuits ($17). Both items were delicious. It is very noisy. It took them close to 45 minutes for our food to...More

Thank EvBeE
Reviewed 3 weeks ago

Needed a quick lunch and management obliged with the Thai Coconut -Lime Chicken. Food was spiced to enhance flavor and not to burn tastebuds. Very high sodium content, however.

Thank Edison B
Reviewed 3 weeks ago

We stopped for a quick dinner, the staff were friendly and we got seat quick. Our waiter was right there and got or order going right away. Food showed up all at once, and tasted very good, restaurant was noisy but not too bad. over...More

Thank Jouhar
Reviewed 5 weeks ago via mobile

Went to Chicago for a day trip and to specifically eat here, haven't ate there in a few years but it did seem a lil dark inside. We didn't eat in, but got our cheesecake to go. Happened to be there on national cheesecake day...More

Thank Heather C
Reviewed 19 January 2018

I was here for a late dinner and let me tell you it was too dark I could not even see my food. And the server had no idea what the soup of the day was at 930p.m. at night?She never gave us bread, then...More

Thank Bertram C
Reviewed 13 January 2018

Located in the lower level of the Hancock Center. The food was incredible, the service not so much. Waited long stretches for refills of drinks, for food to be delivered to the table, and for our dessert. The food was amazing (see pictures below), but...More

Thank Carl P
Reviewed 12 January 2018

During our day visit to Chicago, we visited the Cheesecake Factory for lunch. And boy was it crowded.... we waited for a good 25 minutes before we were lead to a table. It was a weekend and the place was bursting at its seams. Our...More

Thank Proactive_traveller
Magnificent Mile
Over 400 stores pack the concrete along Michigan
Avenue, the eight-block stretch known as Magnificent
Mile. This area between Oak Avenue and the Chicago
River is more a shopping paradise than a full-out
neighborhood. For prime upscale shopping, this is the
place to go. It’s busy, energetic, and packed with
shoppers. You'll also find hundreds of restaurants and
dozens of hotels, all on the mid- to high-end scale.
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Nearby Attractions
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Ask a question
Questions & Answers
19 December 2016|
AnswerShow all 3 answers
Response from lindakane | Reviewed this property |
They takes names as you enter and give you a beeper to let you know when your table is ready. Call anyway, just in case. 312-337-1101
2 March 2016|
Response from Marsha H | Reviewed this property |
I'm sorry I don't know, you may want to contact them directly.
Amanda K
18 January 2016|
AnswerShow all 6 answers
Response from Bill T | Reviewed this property |
On July 30 & 31st every year, all the cheesecake slices in the display cabinet are 1/2 off all day. You are not supposed to go more than once. You order & wait at the counter. I never miss a year.
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Kids, Groups, Local cuisine, Special Occasion Dining
Open Hours
10:00 a.m. - 11:00 p.m.
11:00 a.m. - 11:30 p.m.
11:00 a.m. - 11:30 p.m.
11:00 a.m. - 11:30 p.m.
11:00 a.m. - 11:30 p.m.
11:00 a.m. - 12:30 a.m.
10:30 a.m. - 12:30 a.m.
Location and Contact Information
  • Address: 875 N Michigan Ave, Chicago, IL 60611-1803
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Magnificent Mile
  • Neighbourhood: Magnificent Mile
  • Phone Number: +1 312-337-1101
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