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The Palm Chicago

323 E Wacker Dr, Chicago, IL 60601-5282
+1 312-616-1000
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  • Excellent41%
  • Very good27%
  • Average21%
  • Poor6%
  • Terrible5%
Travellers talk about
“lobster” (28 reviews)
“salad” (24 reviews)
“filet” (15 reviews)
Open Now
12:00 - 22:00All hours
American, Steakhouse, Gluten Free Options
323 E Wacker Dr, Chicago, IL 60601-5282
All Details
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Reviews (295)
Traveller rating
Traveller type
Time of year

1 - 10 of 269 reviews

Reviewed 5 days ago

When we travel to our Chicago apartment, every few months, we try to eat at the Palm and have a lobster dinner. No where in the world (except for Maine) are the lobsters so succulent and tasty. Splurging on perfection is well worth the trip....More

Thank larryd1000
Reviewed 1 week ago

I stopped by The Palm one night during a conference at Swissotel for a quick bite. I thoroughly enjoyed the Louis "Gigi" Delmaestro Salad at the bar. It contains plump shrimp, crisp green beans, tomato, onion, bacon, iceberg lettuce, roasted pepper, egg and avocado, all...More

Thank Sandra C
Reviewed 16 June 2017

The Palm is a great place to eat wherever you find one. Fun atmosphere, great service and great food. Hard to beat their lobster when available and also great steaks.

Thank James L
Reviewed 28 May 2017 via mobile

If you're looking for a great steakhouse without all the pretentious fuss, The Palm is it. I try to visit anytime I find one in a new city I'm traveling to. Always service with a smile, always great food. I love their mixed green salad...More

Thank Ldominici
Management response:Responded 30 May 2017

Thank you for the very nice Review

Reviewed 18 May 2017

My husband and I were recently married and because we didn't take a traditional honeymoon, we decided to spend the weekend in Chicago at the Swissotel for a "honey weekend". We chose to dine at The Palm for our dinner date because of it's convenience...More

Thank vanessajoppek
Management response:Responded 19 May 2017

Hi Vanessa Thank you for Dining with us and for the extensive Review. I'm glad we were able to buy a round of Drinks for your Anniversary. I know you have a lot of options in our city to dine and we hope to see...More

Reviewed 27 April 2017

I have eaten at this location in pass years on company business. Make reservations to ensure you can be seated.

Thank cfow9
Management response:Responded 6 May 2017

Thank you for your Review. I would like to hear more about your experience if you wish to share. Please call 312-616-1000 and ask for the General Manager

Reviewed 26 April 2017

Love The Palm Restaurants. The one in Chicago is just as good. Went for lunch and had a great meal. Food, service, and atmosphere was fantastic. The Business Lunch is always a great choice.

Thank Mister R
Management response:Responded 19 May 2017

Thank you for your kind Review. We look forward in Serving you again.

Reviewed 8 March 2017 via mobile

We went to The Palm for my mother-in-law's birthday. I had never been there before, but everyone I was with had been there and had great things to say about it! The restaurant really lived up to the expectations they had set for me! Everyone...More

Thank RJD32
Management response:Responded 14 March 2017

Thank you for choosing the Palm for your mother-in-laws birthday. I'm glad to read you had a great experience. We look forward to serving you again in the near future. Phillip

Reviewed 27 February 2017

Nice restaurant, just off the Magnificent Mile, at Swiss Hotel. Good choice from the menu, with good meat off the grill, and good wine list as well. Quite expensive, but you do not expect a cheap check there.

Thank Manu_pavia
Management response:Responded 2 March 2017

Thank you for your review and Observations

Reviewed 27 February 2017 via mobile

My wife and I enjoyed our meals...we dined on lobster, parmesan garlic fries and for dessert...must have donut holes with raspberry sauce!!! Oh my, yum!!! Very friendly staff and Chef!!!

1  Thank pencilmein2
Management response:Responded 2 March 2017

I'm glad to hear you had a great Experience. We hope to see you again soon.

Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
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Ask a question
Questions & Answers
Art K
26 March 2017|
AnswerShow all 7 answers
Response from Manu_pavia | Reviewed this property |
Business casual
18 September 2015|
Response from Frank P | Reviewed this property |
Lobster and it's not cheap but in my opinion very good. Cold water lobster and huge if you want it that way.
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$31 - US$80
Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Valet Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Private Dining
Dining Style
Casual Elegant
Good for
Special Occasion Dining, Groups, Business meetings, Bar Scene, Romantic
Open Hours
12:00 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:00
11:30 - 22:30
12:00 - 22:30
Location and Contact Information
  • Address: 323 E Wacker Dr, Chicago, IL 60601-5282 (Formerly The Palm)
    (One Block East of Columbus)
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Downtown / The Loop
  • Neighbourhood: Downtown / The Loop
  • Phone Number: +1 312-616-1000
  • E-mail
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