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Chili's Grill & Bar

$$ - $$$American, ,
5620 Northwest Hwy, Crystal Lake, IL 60014-8017
+1 815-356-9216
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Overview
  • Excellent59%
  • Very good21%
  • Average17%
  • Poor0%
  • Terrible3%
Travellers talk about
“lunch” (4 reviews)
“great service” (3 reviews)
Open Now
11:00 AM - 10:00 PMAll hours
CUISINES
American, Southwestern, Bar, Mexican, Pub
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
5620 Northwest Hwy, Crystal Lake, IL 60014-8017
All Details
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Reviews (28)
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1 - 10 of 28 reviews

Reviewed 1 week ago

If you like the Chili's menu, you will love this location! Jim, the general manager, is the consummate customer service pro. He and his staff are friendly, attentive and always hustling! Unlike some restaurant managers, when Jim asks "if everything is ok?" He actually means...More

Thank g0lfnut72
Reviewed 3 June 2017 via mobile

I ate the baby back ribs and got their original sauce. The ribs were fair and the sauce was boring. I won't order that again. I would guess the only thing to order at chilis is the fajitas. They smell good at least.

Thank lcrib
Reviewed 29 May 2017 via mobile

Go on Mondays. Sit in the bar. Max is bartending. Great bartender. Great servicer. Guy seems to love his job. Try the Buffalo Califlower Appetizer. Whoever came up with this idea is a genius. Fantastic. Mondays till September, is $5.00 Presidente Margarietas. We had the...More

Thank Trav_LN_now
Reviewed 1 January 2017 via mobile

Eating out with two toddlers can be stressful at times. And if they are having a rough day we don't go out to eat. Today upon arriving we started having meltdowns. It was one after another. When our food arrived we asked for boxes as...More

Thank ewills79
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 5 January 2017

Thank you so much for taking the time to send us this feedback. We love hearing about the great service you recently received at our Crystal Lake Chili's. We will share this feedback with the manager and look forward to your next visit!

Reviewed 5 December 2016 via mobile

Very professional and friendly service. Amazing loaded white queso and chips, served with a huge plate of chips. I was going to order aral also but the appetizer filled me up

Thank alm0sthere
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 14 December 2016

Thank you so much for taking the time to send us this feedback. We love hearing about the great service and food you recently received at our Crystal Lake Chili's. We will share this feedback with the manager and look forward to your next visit!

Reviewed 3 December 2016

We have been to several Chili's and the Crystal Lake location is the best. The staff is the most friendly of any location and food is always hot and tasty. We drive to this one instead of going to the local one.More

Thank Tom K
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 14 December 2016

Hi Tom, thank you so much for taking the time to send us this feedback. We love hearing about the great service and food you recently received at our Crystal Lake Chili's. We will share this feedback with the manager and look forward to your...More

Reviewed 15 September 2016

Chili's is a dependable stop when traveling. The food is good and generally consistent from location to location. Crystal Lake's restaurant was clean, the server was friendly and efficient, the location was ideal.

Thank Bob836
Reviewed 24 August 2016

Stopped for lunch today and really enjoyed the Wednesday Special hand-crafted burger and fries for $6.00 dollars. Service, quality and efficient (fast) service was very satisfying. Definitely make this a stop on your way for lunch or dinner.

Thank dmc1956
Reviewed 6 August 2016

So if you want to go out for dinner on a Thursday night and not spend a bunch of cash this may be your new place. Who has not been to a Chili's anyway ? Wide assortment of food for all ages. We get there...More

Thank Dana L
Reviewed 13 July 2016 via mobile

The ladies working are on top of it! We ordered our food and everything was she perfect temp and very timely. They had the option for a high chair or booster and the booster has 2 depths to choose from. The kids me u is...More

Thank Staci B
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
American, Southwestern, Bar, Mexican, Pub
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol, Wheelchair Accessible
Good for
Groups, Bar Scene, Child-friendly, Kids
Open Hours
Sunday
11:00 AM - 10:00 PM
Monday
11:00 AM - 10:00 PM
Tuesday
11:00 AM - 10:00 PM
Wednesday
11:00 AM - 10:00 PM
Thursday
11:00 AM - 10:00 PM
Friday
11:00 AM - 11:00 PM
Saturday
11:00 AM - 11:00 PM
Location and Contact Information
  • Address: 5620 Northwest Hwy, Crystal Lake, IL 60014-8017
  • Location: United States  >  Illinois (IL)  >  Crystal Lake
  • Phone Number: +1 815-356-9216
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