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Heroes West Sports Grill

$$ - $$$American, ,
1530 Commerce Ln, Joliet, IL 60431-9231
+1 815-725-1234
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Overview
  • Excellent33%
  • Very good41%
  • Average20%
  • Poor3%
  • Terrible3%
Travellers talk about
“burgers” (22 reviews)
“waffle fries” (8 reviews)
“cheese curds” (3 reviews)
Open Now
All hours
CUISINES
American, Bar, Pub
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1530 Commerce Ln, Joliet, IL 60431-9231
All Details
Write a ReviewReviews (165)
Traveller rating
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1 - 10 of 164 reviews

Reviewed 4 weeks ago

My girlfriend and I had lunch here on January 17, 2018. We ordered Bloody Marys and there was way too much Worcestershire added. No biggie, just take it back and fix it. However, their policy is to charge the customer for a 2nd drink! WHAT??...More

1  Thank Mark D
Joe P, Owner at Heroes West Sports Grill, responded to this reviewResponded 4 weeks ago

Mark, I am sorry that your server acted as she did. Our policy is not to have charged you for both drinks. You should have been made a new drink with no extra charge. I do not work on Wednesdays, however, would like to get...More

Reviewed 11 November 2017

The food was ok but the service was so unfriendly and disappointing. Jamie acted like she was put out to answer any questions about the menu. We were first timers to the restaurant and wanted to know what the restaurants most liked entrees were. Beware...More

1  Thank progospel
Reviewed 10 November 2017

Good Bar food. Waffle fries served lukewarm. Draft beer glasses need to be beer clean, product served flat.

Thank Rob N
Joe P, Owner at Heroes West Sports Grill, responded to this reviewResponded 11 November 2017

Thanks for the feedback Rob. I am sorry your fries were not as hot as they are intended to be. Hope to see you again,

Reviewed 25 September 2017 via mobile

Best thing I've ever eaten. Bison Burger and Sweet Potato Fries. Game Changer! Hands down THE place to eat here in Joliet.

Thank Renee M
Joe P, Owner at Heroes West Sports Grill, responded to this reviewResponded 28 September 2017

Renee, Best. Review. Ever. Next time are in please ask for Joe P., so that I can say hello in person.

Reviewed 17 September 2017 via mobile

Four of us went for dinner and we were pleasantly surprised. Even though it is a sports bar, the TV'S were not overly loud and we could carry on a normal conversation. They have an extensive beer selection. We began our meal with buffalo rolls...More

Thank Mike M
Joe P, Owner at Heroes West Sports Grill, responded to this reviewResponded 19 September 2017

Mike, Happy to hear that we were able to prov ide you some comfort and good food during your travels. We hope to see you next time you are passing through, Best Regards,

Reviewed 22 August 2017 via mobile

My 1st stop here for lunch and, and man was it great! I ordered a jalapeno roll, which is like a big egg roll...DELICIOUS I also had the portabella and red pepper burger, and it was amazing to say the least! Food was really well...More

Thank Kevin M
Joe P, Owner at Heroes West Sports Grill, responded to this reviewResponded 24 August 2017

Thanks for the kind words, Kevin. Hope to see you again soon! Best regards

Reviewed 17 August 2017

I got the Patty Melt. Not only was it big, but it was also high quality. Service was good. The place was a little noisy for me, but that should be expected in a sports bar.

Thank rogerwL2365XV
Joe P, Owner at Heroes West Sports Grill, responded to this reviewResponded 19 August 2017

We are super happy that you enjoyed your burger. Burgers have been our thing for almost 20 years. Thanks for the kind words,

Reviewed 10 August 2017

Good bar food and a great atmosphere. Our waitress was kind and efficient and the food was good. I had a turkey burger and my husband had a mushroom swiss burger. Great place to watch sports!

Thank georgannshaffer
Joe P, Owner at Heroes West Sports Grill, responded to this reviewResponded 11 August 2017

Happy to hear that you enjoyed your visit. Thanks for the kind words and keep on truckin! Best,

Reviewed 15 July 2017

Just had dinner with family! All four of us enjoyed it very much! Service seemed to be a bit slow and they were not that crowded. The spuds el grande is my go to dish here a bed of waffle fries topped with BBQ pulled...More

Thank sukieakie
Joe P, Owner at Heroes West Sports Grill, responded to this reviewResponded 17 July 2017

Glad that you enjoyed your meal, and, we will be sure to speed things up on your next visit. Best regards,

Reviewed 10 July 2017

Went to have a lunch and was very pleased with the prompt service and quality and diversity of the menu. When my sandwich was served, it was exactly as expected and delicious. The beer selections are awesome and served COLD. Great!!!

Thank Conesseur48
Joe P, Owner at Heroes West Sports Grill, responded to this reviewResponded 19 September 2017

Beer is good. Cold beer better. Thanks for the kind words, Best regards,

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Ask a question
Questions & Answers
cieslurs
9 March 2016|
AnswerShow all 4 answers
Response from Old_Sailor_W18 | Reviewed this property |
Everything isngrestnthete but be sure and try the soup
0
Votes
Karen A
17 April 2015|
AnswerShow all 2 answers
Response from Joe P | Property representative |
Yes we do, men and ladies
1
Vote
Karen A
17 April 2015|
AnswerShow all 3 answers
Response from Joe P | Property representative |
Yes, we have handicap accessible bathrooms for both men and women.
0
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
American, Bar, Pub
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Bar Scene, Child-friendly, Kids, Groups
Open Hours
Sunday
11:00 a.m. - 12:00 a.m.
Monday
11:00 a.m. - 12:00 a.m.
Tuesday
11:00 a.m. - 12:00 a.m.
Wednesday
11:00 a.m. - 12:00 a.m.
Thursday
11:00 a.m. - 2:00 a.m.
Friday
11:00 a.m. - 2:00 a.m.
Saturday
11:00 a.m. - 2:00 a.m.
Location and Contact Information
  • Address: 1530 Commerce Ln, Joliet, IL 60431-9231
  • Location: United States  >  Illinois (IL)  >  Joliet
  • Phone Number: +1 815-725-1234
  • E-mail
Description
Heroes West Sports Grill - 1530 Commerce Dr., Joliet Illinois 60431 - Located next to the Ramada - Phone (815) 725-1234
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