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Portillo's

950 E Ogden Ave, Naperville, IL 60563-8606
+1 630-961-1151
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Overview
  • Excellent63%
  • Very good28%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“italian beef” (133 reviews)
“chocolate cake” (85 reviews)
“chopped salad” (49 reviews)
Closed Now
Hours
CUISINES
American, Fast food, Vegetarian Friendly, Vegan Options
PRICE
$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
950 E Ogden Ave, Naperville, IL 60563-8606
All Details
Write a ReviewReviews (566)
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11 - 20 of 560 reviews

Reviewed February 19, 2018 via mobile

I ordered carryout on line. Not only was the wait in line about 20 minutes, after allowing 20 minutes for the food to be prepared, but they forgot my husband's chicken sandwich and threw in an extra potato. The quality of service continues to erode.

Thank MD060703
Reviewed February 14, 2018 via mobile

Variety of delicious menu items and excellent milk shakes. Very clean, restaurant with plenty of seating. Chili could be made a bit thicker but is otherwise tasty. Friendly staff!!

Thank Paradisetanks
Reviewed February 4, 2018 via mobile

After recently coming home from a trip to Los Angeles and not finding any decent beef and fries places we hit Portillos on way home from airport. Much needed beef and cheddar. We forget how easy it is to get good food here.

Thank Chris W
Reviewed January 21, 2018 via mobile

Great Italian beef, sausage, salads and chocolate cake. A Chicago original that is a must for visitors to the Chicago area.

Thank Kent B
Reviewed January 21, 2018 via mobile

It's not the absolute best Chicago beef, but it's great and consistent and I've yet to find anything like it elsewhere in the country. The only thing I knocked one star of for is because Dick Portillo sold off the company and ever since it...More

Thank sprkspys
Reviewed January 2, 2018 via mobile

Big Beef. Saturated with Gravy. Hot Peppers. Eat it hot in the restaurant. A little piece of heaven.

Thank Aaron M
Reviewed January 1, 2018 via mobile

Love their food, never had something I did not like. Service is fast for fresh made food. Even the longest lines go quickly. Good variety on a the menu, but easy to navigate choices.

Thank Gail F
Reviewed December 30, 2017 via mobile

This restaurant has gone down hill over the past few years. If you are looking for something on the menu that is even marginally healthy, forget it. All of the specialties seems to be artery-clogging, cholesterol-raising dishes. The restaurant looks like it could use a...More

Thank Starwalker789
Reviewed December 26, 2017 via mobile

Let me say I really like Portillo's but I do not got that often so that I savor each visit was no different. I made the mistake of going right at noon so they were busy to say the least. But, their staff handles it...More

Thank Batholemew
Reviewed December 25, 2017 via mobile

The Ogden location was always great when Dick Portillo owned the chain (I even saw him putting orders together there once) but service quality took a huge dive after he sold it. And it seemed the food quality dropped as well, to the point where...More

Thank J J
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Ask a question
Questions & Answers
summerlady
October 17, 2015|
AnswerShow all 6 answers
Response from Charlie M | Reviewed this property |
As others have said, you can sit inside or use the drive-through. The sitting area inside Portillo's is HUGE. Even on it's most crowded days, we've always found somewhere to sit.
0
Votes
summerlady
October 17, 2015|
AnswerShow all 7 answers
Response from Charlie M | Reviewed this property |
As others have said, you can sit inside or use the drive-through. The sitting area inside Portillo's is HUGE. Even on it's most crowded days, we've always found somewhere to sit.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner
Restaurant features
Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Seating, Highchairs Available, Accepts Credit Cards
Good for
Groups, Local cuisine, Kids
Open Hours
Sunday
10:30 a.m. - 9:30 p.m.
Monday
10:30 a.m. - 10:30 p.m.
Tuesday
10:30 a.m. - 10:30 p.m.
Wednesday
10:30 a.m. - 10:30 p.m.
Thursday
10:30 a.m. - 10:30 p.m.
Friday
10:30 a.m. - 11:00 p.m.
Saturday
10:30 a.m. - 11:00 p.m.
Location and Contact Information
  • Address: 950 E Ogden Ave, Naperville, IL 60563-8606
  • Location: United States  >  Illinois (IL)  >  Naperville
  • Phone Number: +1 630-961-1151
  • E-mail
Description
Home to America's favorite Chicago-style hot dogs, Italian beef, burgers, salads, and chocolate cake.
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