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The Cheesecake Factory

2020 Spring Rd, Oakbrook Center, Oak Brook, IL 60523-1802
+1 630-573-1800
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Overview
  • Excellent44%
  • Very good31%
  • Average15%
  • Poor6%
  • Terrible4%
Travellers talk about
“cheesecake” (117 reviews)
“salad” (22 reviews)
“chicken” (16 reviews)
Closed Now
Hours
CUISINES
American, Vegan Options, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
2020 Spring Rd, Oakbrook Center, Oak Brook, IL 60523-1802
All Details
Write a ReviewReviews (358)
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1 - 10 of 346 reviews

Reviewed 4 days ago via mobile

The Cheesecake Factory does have amazing cheesecake but it also has excellent food. My favorite is the Thai glazed salmon

Thank Janie P
Reviewed 1 week ago

We went early in the evening (5:00pm) and still the place was packed. They have a huge menu with almost 20 pages and it all looked good. The food we did order was delicious. Some tables are better situated than others. Avoid the areas close...More

Thank Bill W
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Hi Bill, Thank you for your review. We're glad to hear that you enjoy our menu options and we can't wait for your next visit!

Reviewed 4 weeks ago via mobile

Great variety of items on the menu. This location is always reasonable to get in within 30 mins. Not like some locations with a 2 hour wait. Great food and lots of different Cheesecake.

Thank Katian70
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Hi Katian70, Thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!

Reviewed July 2, 2018 via mobile

I think they need more mature folks at the front of the restaurant. Teen age girls working the front desk seem to be more interested in the teen age bus boys then the customers. Put the kids in the back washing dishes and the adults...More

Thank Joe L
Reviewed June 19, 2018 via mobile

It is really a good place but the food is a little bit expensive for what you get! They should improve the menuMore

Thank Ricardo M
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded June 21, 2018

Thanks for your feedback, Ricardo. We're glad you had a great experience. May we suggest our Happy Hour for discounted food and drinks. We also offer wonderful Small Plates and Snacks that are a great value for another time. Thanks again and we hope to...More

Reviewed June 18, 2018

I had no idea that the menu would be so full of options. I expected a low key restaurant as I am a huge Big Bang Theory fan, but this location was nothing like what you see on that show. It was VERY nice, and...More

Thank JASON C
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded June 19, 2018

Thank you for your kind review, Jason. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed June 13, 2018

Wonderful food, besides the cheesecake. Unique interior design. Big portions, so either share or carry out.

Thank robertaT6608SP
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded June 15, 2018

Thank you for your review. We're so happy to hear that you enjoy our food! We hope to see you back soon!

Reviewed May 26, 2018 via mobile

Ok, so the food is pretty good but you are probably wondering more about the desserts. Yes, the cheesecakes are delicious and there is a variety you can choose from. If you want a little something, do an appetizer or two and then splurge on...More

Thank Chris B
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded May 28, 2018

Hi Crix, Thank you for your review. We're glad to hear that you have enjoyed your experiences with us and we look forward to your next visit!

Reviewed May 16, 2018 via mobile

Stopped in for dinner on a Tuesday night. It was pretty busy but I was seated immediately. My server was friendly and attentive. I order an entree of the fettuccine alfredo. It arrived in a reasonable amount of time. It was cooked well and tasted...More

Thank Jim J
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded May 17, 2018

Thank you so much for this review, Jim. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed May 13, 2018

I had the Philly Cheese steak with fries and of course vanilla bean cheesecake for desert. The service and food were all excellent. Been going to this restaurant for several years and have never had bad service or food.

Thank CherylS2216
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded May 15, 2018

Thank you so much for this review. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

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Questions & Answers
maoflandr
September 16, 2016|
AnswerShow all 7 answers
Response from Patrick H | Reviewed this property |
Yes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$10 - US$15
Meals
Lunch, Dinner, Brunch
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Groups, Child-friendly, Kids, Business meetings
Open Hours
Sunday
10:00 a.m. - 11:00 p.m.
Monday
11:00 a.m. - 11:00 p.m.
Tuesday
11:00 a.m. - 11:00 p.m.
Wednesday
11:00 a.m. - 11:00 p.m.
Thursday
11:00 a.m. - 11:00 p.m.
Friday
11:00 a.m. - 12:00 a.m.
Saturday
10:00 a.m. - 12:00 a.m.
Location and Contact Information
  • Address: 2020 Spring Rd, Oakbrook Center, Oak Brook, IL 60523-1802
  • Location: United States  >  Illinois (IL)  >  DuPage County  >  Oak Brook
  • Phone Number: +1 630-573-1800
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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