We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
2020 Spring Rd, Oakbrook Terrace, IL 60523-1802
+1 630-573-1800
Website
Today
11:00 - 23:00
Open now
All hours
Hours:
Sun 10:00 - 23:00
Mon - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:00
More Info
Add Photo Write a Review

281 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 271: English reviews
Oregon
Level Contributor
68 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 3 days ago NEW

Traveling on business and needed a place to eat dinner. Restaurant was packed and had to wait 45 minutes for a table. But the food and service were as expected: nice and typical. If you like Cheeecake Facotry, you will enjoy this one.

Helpful?
Thank cpreef
Level Contributor
3 reviews
3 of 5 bubbles Reviewed 1 week ago

... the place was dirty. Food on the seats, napkins on the floor, tables not cleaned. They server was not friendly and often was not even around.

Helpful?
Thank Priscilla S
Level Contributor
12 reviews
11 restaurant reviews
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Very crowded Wait was worth it Beer battered fish the best I ever had Waitress friendly The deserts oh so good We also bought deserts to take home We r going back in December No matter what u order good is excellent

Helpful?
Thank Young3too
Illinois
Level Contributor
96 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Wow, really liked it, and so did the family. Had the orange chicken, and after one bite, said "This is definitely NOT Panda Express!". We all had something different, and all loved what we had. Great cheesecake too. Will definitely be back as often as we can.

Helpful?
Thank sellacct
Level Contributor
69 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago via mobile

I travel to Oakbrook Mall 3-4 times a year (I live 2 hours away). Don't bother. You can never get in - at least a two hour wait and they don't take reservations.

Helpful?
Thank Joy1948
Chicago, Illinois
Level Contributor
58 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

I had a awsome time mgmt staff and my server gina was the best , the food was delicious as always , and we didnt wait long to be seated also mgr chris was a blast to chat with good job chris

Helpful?
Thank Byron P
Chicago, Illinois
Level Contributor
14 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 21 October 2016

We have enjoyed The Cheesecake Factory for several years. However, on our visit last Monday, we were disappointed. Our favorite meals were not served hot and tasted bland: BBQ Chicken salad ranch, Louisianna Chicken pasta. One of our guest did not enjoy Jamaican Blackpepper Shrimp. Service is still good. We may not want to go back.

Helpful?
Thank QB2008
Stockholm, Sweden
Level Contributor
52 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 18 October 2016

The quality of the ingredients speaks for itself. We were in town 3 nights and ate there 2times. The service is sooo good and the food is even better!

Helpful?
Thank Wiley L
New Orleans, Louisiana
Level Contributor
36 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 14 October 2016 via mobile

This Cheesecake Factory is right in the heart of OakBrook directly in front of the huge mall. I ordered the Crab Wontons and the Crab Cakes and neither was too good. The sauce for the Crab Wontons have this vinegar base taste that was not too appetizing. I am used of a sweet sauce accompanying the wontons. Also the Crab... More 

Helpful?
Thank adona_williams
Lansing Michigan
Level Contributor
24 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 12 October 2016

Ambience I went to this restaurant during the evening hours after attending a play. The lighting: It was dimly lit, very difficult to read the menu. Noise level: The volume of noises was mid-level. Space and scale: The seating area was spacious and huge. We sat in a booth/chair table near the front. Touch: Visually it was contemporary decorated with... More 

Helpful?
Thank SunnyWatson

Travellers who viewed The Cheesecake Factory also viewed

Oak Brook, DuPage County
 
Oak Brook, DuPage County
 
Oakbrook Terrace, DuPage County
Oak Brook, DuPage County
 

Been to The Cheesecake Factory? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$10 - US$15
Cuisine
American, International, Gluten Free Options
Meals
Lunch, Brunch, Breakfast, Dinner
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations, Parking Available
Good for
Special Occasion Dining, Kids, Business meetings, Child-friendly, Groups
Open Hours
Sunday
10:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: 2020 Spring Rd, Oakbrook Terrace, IL 60523-1802
  • Location: United States  >  Illinois (IL)  >  DuPage County  >  Oakbrook Terrace
  • Phone Number: +1 630-573-1800

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
1 question
Ask a question
Cedar Rapids, IA
2 months ago

See all questions (1)

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?