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Benihana

$$ - $$$
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8830 Keystone Xing, Indianapolis, IN 46240-2110 (Sheraton Hotel)
+1 317-846-2495
Website
Today
11:30 - 14:30
17:00 - 22:00
Closed now
See all hours
Hours:
Sun 12:00 - 21:00
Mon - Thu 11:30 - 14:30
17:00 - 22:00
Fri 11:30 - 22:30
Sat 12:00 - 22:30
More Info
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105 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Dayton
2 reviews
Reviewed 4 weeks ago via mobile

We were in town to take our daughter to the Children's Museum. We knew without reservations, getting in at 7pm on a Saturday night would be more than a long shot. Fortunately, they had carryout, and we were in the hotel across the street. UNFORTUNATELY, there was an hour and forty minute wait for that. Yes, you read that correctly.... More 

Helpful?
Thank James G
Indianapolis, Indiana
Level Contributor
101 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
Reviewed 4 weeks ago

Family trip, but didn't want to entire show so we sat on the other side where they just bring your dinner rather than cook it in front of you. First, there were only about 3-4 tables with people in there and the service was very s-l-o-w. We had to wait to order a drink or get water so long we... More 

Helpful?
Thank JeffIndiana33
Benihana M, Business Communication at Benihana, responded to this review

Jeffindiana, we apologize for the poor experience. Your feedback will be shared with our Guest Relations team to be used towards improving the guest experience. Arigato. More 

1 review
Reviewed 4 weeks ago via mobile

I visit Benihana at least once a month this was the best service I ever received..They were short staffed this day and she still managed to be very attentive and polite...I was told she a Manger at another Benihana from another state she is great they need to keep her here in Indy

Helpful?
Thank Natalie I
Indianapolis
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 14 April 2017 via mobile

Worst service and dinner portions ever. What a rip off. 5 dinner and only one ice tea. Everyone else drank water. Bill 170.oo. What a rip off. There are plenty of other places in indpls.

Helpful?
1 Thank IndianaFive
Benihana M, Brand Communication at Benihana, responded to this review

Indiana five, we apologize for the poor experience. Your feedback will be shared with our Guest Relations team to be used towards improving the guest experience. Arigato. More 

Indianapolis, Indiana
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 7 February 2017

The food was great, the service was great, the show was great but our grill was dirty with old food stuck in the cracks; there was food on the floor. I think they may need to dismantle the grills and give them a really good clean. There are also no true vegan options in the menu which was disappointing.

Helpful?
Thank Tami H
Level Contributor
25 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 4 February 2017 via mobile

I was in town on business and love hibachi! I didn't have time to dine in, so I ordered take out. I sat at the bar, had a drink and waited for my order. Patti- the bartender was GREAT and makes an awesome drink!! Good thing I enjoyed her company as I sat there for over 45 minutes waiting for... More 

Helpful?
1 Thank Carrie H
Benihana M, Guest Relations Manager at Benihana, responded to this review

Carrie, we're sorry to hear this as it shouldn't have happened. Thanks for bringing it to our attention. Your feedback will be shared with our Guest Relations team for improvements. More 

Lawrenceville, Illinois
Level Contributor
51 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 23 January 2017

We had Hibachi Chateaubriand and Lobster tails. The steak and lobster were wonderful. Best Chateaubriand steak we have had. Very tender and cooked exactly as ordered. Lobster prepared perfect. Fried rice is always great and was so this night. The chef did a great job!

Helpful?
Thank cadman125
Indianapolis, Indiana
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 19 January 2017 via mobile

My husband and I ordered steaks cook medium. The chef served us well done steaks. The chef told us that people our color usually order steaks well done. We've reported this incident to the Managers and no one seemed to care. The incident was down played. The chef still works there and no one has reached out to discuss the... More 

Helpful?
1 Thank Devin C
Benihana M, Guest Relations Manager at Benihana, responded to this review

We take these matters seriously and we're sorry to hear this as it shouldn't have happened. Thanks for bringing it to our attention. Your feedback will be shared with our Guest Relations team for improvements. More 

Galena, Ohio
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 11 January 2017

ate at the bar tonight. sticky dirty countertop, took a while to be served. Food was good - two specialty rolls. I've been to many Benihana, this one by far the worst.

Helpful?
2 Thank Doug S
Brooklyn, Indiana
Level Contributor
88 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
Reviewed 10 January 2017 via mobile

Being a veteran of Benihana restaurants (please see my other review) I felt this would be a fun place to go on a first date. Having read the prior reviews I was a bit leery about this location bit my fears quickly subsided. Upon my arrival with my date and her daughter (who begged to come along) we were greeted... More 

Helpful?
Thank EsdaPup

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$30 - US$30
Cuisine
Japanese, Sushi, Asian
Meals
Lunch, Dinner
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Dining Style
Casual Dining
Good for
Child-friendly, Groups, Kids, Special Occasion Dining
Open Hours
Sunday
12:00 - 21:00
Monday
11:30 - 14:30
17:00 - 22:00
Tuesday
11:30 - 14:30
17:00 - 22:00
Wednesday
11:30 - 14:30
17:00 - 22:00
Thursday
11:30 - 14:30
17:00 - 22:00
Friday
11:30 - 22:30
Saturday
12:00 - 22:30
Location and Contact Information
  • Address: 8830 Keystone Xing, Indianapolis, IN 46240-2110
    (Sheraton Hotel)
  • Location: United States  >  Indiana (IN)  >  Indianapolis
  • Phone Number: +1 317-846-2495
Description
Prepare for a dining experience unlike any other. Watch as your personal chef performs the ancient art of Teppanyaki. Listen as razor-sharp blades slice through tender steak and juicy chicken. Take in the aroma of sizzling shrimp, lobster and savory vegetables. Or visit our sushi bar, where your sushi chef will prepare fresh nigiri, sashimi and specialty rolls, all with the same flair that made Benihana a legend in Japanese cuisine.

Questions & Answers

Questions? Get answers from Benihana staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?