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Steak 'n Shake

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5901 National Rd E, Richmond, IN 47374-2623
+1 765-966-9082
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39 Reviews from our TripAdvisor Community

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Showing 39: English reviews
washington dc
Level Contributor
299 reviews
217 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW via mobile

Stopped by for a burger and fries. We don't have Steak and Shake in Washington DC. So I try to stop when traveling. I fine the good good and enjoy the shoe string fries. Shakes are the BEST. I had the garlic double. Great taste and flavor. Stop by when you are in the area

Thank weekendwonder1
Duluth, Minnesota, United States
Level Contributor
165 reviews
121 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 8 December 2016

We stopped for lunch at the Steak 'n Shake in Richmond IN while traveling. Having given up milk shakes, I find Steak 'n Shake less appealing than before. They serve an unremarkable thin hamburger with small fries. I had a Frisco Melt with fries and a carton of apple sauce. My wife had a hotdog. There were no other customers... More 

Thank Dennis L
Level Contributor
13 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 7 December 2016

We went to steak and shake, around 10-10:30 a.m. as we walked in the door, the waitress walked out of the door and went to sit in her van and to talk on her phone and smoke a cigarette, there was no one in the restaurant to seat us. We waited around 5 minutes to seat us but no one... More 

Thank judy s
Richmond, Indiana
Level Contributor
186 reviews
158 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 5 December 2016

Don"t know how they can take small round hamburger, flatten it out on the grill, and it still be good. Great place to go for lunch. looking forward to an eggnog milk shake.

Thank setback
Oklahoma City, Oklahoma
Level Contributor
40 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 5 November 2016 via mobile

I didn't know they served breakfast. We drove by and decide to try something different. This has some good choices for breakfast. My boy likes it because the had breakfast tacos. Great food for on the road.

Thank Kevin H
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 October 2016

You can walk from the Best Western Classic inn to Steak N Shake. It's in front of Lowe's and next to IHop.Good and fast service and the food is always good.

Thank Mike W
Richmond, Indiana
Level Contributor
25 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 21 October 2016

we went to lunch yesterday and waited 20 mins for food, It wasn't busy so have no idea what the problem was. I didn't even try to get a shake to go since our food took so long. My burger was cold and the cheese was barely melted. The fries were ice cold as well. I do NOT like having... More 

Thank Laila G
Defiance, Ohio
Level Contributor
31 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 20 October 2016

Visited here frequently. Food is always good and at a reasonable price. The melts are the best! Don't forget to try their shakes.

Thank mboulis2016
Richmond, Indiana
Level Contributor
37 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 14 October 2016

I've always loved the food here, but sometimes the service can be spotty at best. I know people who used to work here and they've had problem with a high employee turnover rate, so it's not uncommon to get a new server each time you come. It's not so bad that it keeps me away, but sometimes the wait is... More 

Thank Heather G
Wilmington, Delaware
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 17 August 2016 via mobile

Every time our family passes through a town with a Steak 'n Shake we always stop. This one though has made us completely rethink that tradition. From the minute we walked in the door the service was horrible. The food came out not as ordered and when she asked for it to be corrected, the service got even worse. The... More 

Thank Bann1178

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    2.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Child-friendly, Cheap Eats
Location and Contact Information
  • Address: 5901 National Rd E, Richmond, IN 47374-2623
  • Location: United States  >  Indiana (IN)  >  Richmond
  • Phone Number: +1 765-966-9082
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Questions & Answers

Questions? Get answers from Steak 'n Shake staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?