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Ben's Soft Pretzels

Certificate of Excellence
$$ - $$$
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122 S Michigan St, South Bend, IN 46601-1926
+1 574-287-0725
11:00 - 20:00
Closed now
See all hours
Sun - Thu 11:00 - 20:00
Fri 11:00 - 22:00
Sat 10:00 - 22:00
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99 Reviews from our TripAdvisor Community

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Time of year
Showing 95: English reviews
LaPorte, Indiana, United States
Level Contributor
16 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 25 April 2016

We stopped in on a cold December day to warm up with a hot chocolate. Staff was pretty busy talking to each other. They weren't much interested in waiting on us at all. Lots of trash at tables. I was disappointed as I heard so much about the place before my visit.

Thank Kelly L
South Bend, Indiana
Level Contributor
106 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 2 April 2016

I was here a few months ago, and I got poor service , poor food, and thoroughly Gouged. World's largest Chocolate company my eye! More like worlds's most pretentious gougers! Order was wrong, took 20 minutes to make 1 sandwich and 1 coffee. Gave wrong change. Will never return to this tourist trap. No manager around to complain too.Maybe the... More 

1 Thank Laszlo N
Platteville, WI
Level Contributor
170 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
Reviewed 18 February 2016

All the locals come here to hang out with coffee, chocolate, and desserts. This is a fun place to go. Great to buy gifts and souvenirs

Thank MrandMrs5
Colorado Springs, Colorado
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 12 February 2016

i've been here several times and each time the staff was so helpful and they really had a lot of selection, I've always wanted to take the tour of how they make the chocolate but I'm never there when they start one.

Thank Faith P
Madison, WI
Level Contributor
12 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 9 February 2016

We like to get bread bowls of soup and hot chocolate here every time we're in South Bend. This time, the bread bowl was dryer and less delicious than they used to be, but the soup itself was still good. The hot chocolate is always delicious, although for some reason it's slightly cheaper at the Indiana Toll Road plazas than... More 

Level Contributor
72 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
Reviewed 17 December 2015

Drive by on evening, stopped for lunch next day. Good food at a reasonable price. Soup and sandwiches were very good. Live music during lunch is a nice touch. Loved all the decorations. Would have loved to bring the full sized Moose home for the grandkids!

Thank 3530cp
Piscataway, New Jersey
Level Contributor
3 reviews
Reviewed 8 December 2015

My kids went without me so I could watch their little one, but, it was worth it, because they came back with some good things to say and some yummy chocolate to share!

Thank Julie F
Level Contributor
26 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 6 October 2015 via mobile

Stopped for lunch. As long as this restaurant has been in business, you would think everything would run smoothly. Not so. Our soup was lukewarm, asked them to reheat the soup, took at least 5 minutes. They couldn't get anyone's order correct. Supervisor should have been helping the kids at the beginning of the ordering process rather than standing behind... More 

1 Thank Georgette S
San Marcos, California
Level Contributor
937 reviews
424 restaurant reviews
common_n_restaurant_reviews_1bd8 164 helpful votes
Reviewed 13 September 2015 via mobile

If you love chocolate this is a place for you to visit. Stopped by after seeing the huge sign out advertising the worlds greatest chocolate store and we weren't disappointed.

1 Thank JimmyJackk
Horseshoe Bay
Level Contributor
90 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 12 September 2015 via mobile

Unique restaurant in a candy shop! Great ham and cheese sandwich ( huge!) and lobster bisque. Price was very reasonable and the counter staff was very friendly and helpful. Friends bought a variety of sweet treats and none disappointed! If you're in South Bend, hang out at this place. You won't be disappointed!

1 Thank CRonemoremile

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Restaurant Details

Rating summary
  • Food
  • Value
American, Fast food
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Kids, Child-friendly
Open Hours
11:00 - 20:00
11:00 - 20:00
11:00 - 20:00
11:00 - 20:00
11:00 - 20:00
11:00 - 22:00
10:00 - 22:00
Location and Contact Information
  • Address: 122 S Michigan St, South Bend, IN 46601-1926
  • Location: United States  >  Indiana (IN)  >  South Bend
  • Phone Number: +1 574-287-0725
Ben's Soft Pretzels, founded in 2008, is a gourmet pretzel bakery serving legendary, fresh, hot jumbo pretzels and other pretzel products, at a great value. The Amish-inspired, fluffy, melt-in-your-mouth taste pairs perfectly with our 11 gourmet dipping sauces. Try one of our Bake N’ Shake toppings to further customize your flavor.  Our famous Pretzel Dog features and all-beef frank and Swiss Cheese wrapped in a pretzel. Ben's Soft Pretzels are almost 2x the size of other soft pretzels and feature imported salt from Germany. Each Ben’s Soft Pretzels bakery makes all of it's pretzel dough from scratch every day, all-day. Our gourmet pretzels are hand-rolled and baked on-site to produce that perfect, warm, delicious pretzel you have been craving! Looking to turn dough into dough? Come roll with us! Franchising opportunities are available. Ben’s Soft Pretzels has more than 80 locations across the US and we are growing rapidly! Have a pretzel day!

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Ben's Soft Pretzels and other visitors
1 question
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Questions? Get answers from Ben's Soft Pretzels staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?