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Outback Steakhouse

$$ - $$$
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400 Highland Park Dr, Richmond, KY 40475-3840
+1 859-624-9000
Website
Today
11:00 - 23:00
Closed now
See all hours
Hours:
Sun 11:00 - 21:00
Mon - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
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58 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
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Showing 58: English reviews
Richmond
1 review
1 of 5 bubbles Reviewed 2 weeks ago via mobile

This was our 2nd visit in the last 4 weeks. Both experiences were terrible. The service is extremely poor, the food quality is subpar, and the management doesn't seem to notice or care. Numerous tables around us asked to see the manager...none were satisfied with the outcome. It is a true shame this Outback is such a disappointment. Never been... More 

Helpful?
Thank Debra S
1 review
1 of 5 bubbles Reviewed 9 February 2017 via mobile

Ordered online for lunch pick up. Soup and salad. Order was to be ready at 12:41. At 12:45, a waiter came out to confirm my order. And let me know my total. I had already paid online. After another 10-12 minutes, he delivered my order. Without my drink. Had to go back and get that. When I opened my soup,... More 

Helpful?
Thank MickeyMouseKat
OutbackGuestServices, Manager at Outback Steakhouse, responded to this review

We can do better than this. We'd like to review this further if you could please take a moment to send me an email at news@outback.com with the subject "TripAdvisor - Richmond, KY". We can then correspond directly over email. Sincerely, Lacey Outback Steakhouse More 

Level Contributor
3 reviews
3 restaurant reviews
1 of 5 bubbles Reviewed 31 December 2016

We decided to spend our anniversary dinner at the Richmond Ky location. At 8 pm we arrived and were seated in minutes, we requested online to have seating which was nice. We waited for about 15 minutes to place our drink order, no big deal, there was a big table that was clearing out. We got our drinks 35 minutes... More 

Helpful?
Thank Kryss P
OutbackGuestServices, Manager at Outback Steakhouse, responded to this review

Hello Kryss, This is very disappointing. We'd like to review this further. Please send me an email to news@outback.com with the subject "Trip Advisor Review - Richmond, KY". We can then correspond over email. Sincerely, Amy Outback Steakhouse More 

Salyersville, Kentucky, United States
Level Contributor
17 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 18 November 2016

I love a good steak. Outback has always been one of my "go to" places to go when I want a tasty steak at a reasonable price. This is the first time I have ever eaten a piece of meat and known exactly how it died...that's right...old age. I ordered the 12 oz ribeye...supposedly the cut that melts in your... More 

Helpful?
Thank Melodye S
OutbackGuestServices, Manager at Outback Steakhouse, responded to this review

This is not the way things should be. We'd like to review this further if you could please take a moment to send me an email at news@outback.com with the subject "TripAdvisor - Richmond, KY". We can then correspond directly over email. Sincerely, Madeline Outback Steakhouse More 

2 reviews
2 of 5 bubbles Reviewed 25 October 2016

Going to chain restaurants you expect them all to be pretty much the same, right? I am a fan of Outback. I have always had great drinks and food. Until this one....our server looked like she had been partying hard and was too old to be doing it anymore. I ordered a double Absolute, sprite with a slosh of cranberry.... More 

Helpful?
Thank Pamela K
OutbackGuestServices, Manager at Outback Steakhouse, responded to this review

This isn't the way things should be. We'd like to review this further if you could please take a moment to send me an email at news@outback.com with the subject "TripAdvisor - Richmond, KY". We can then correspond directly over email. Sincerely, Madeline Outback Steakhouse More 

Lexington, Kentucky
Level Contributor
218 reviews
156 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 22 October 2016

Outback is a good option for lunch. It usually is not crowded so the staff is on the short side. But they are friendly and pretty quick. When it is busy you might have to wait awhile for your meal. Clean restaurant and restrooms. There is a bar area.

Helpful?
Thank Don M
Sagamihara, Japan
Level Contributor
121 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed 26 September 2016 via mobile

Hadn't been there in 6 years. Received a gift card so took my spouse out to lunch. Big banner saying over 70 lunches starting at $6.99. Our waiter was great. Helped us figure out the lunch menu. From the lunch menu I ordered a quesadilla, fries and iced tea. From the lunch menu my spouse ordered shrimp, house salad and... More 

Helpful?
Thank Tom T
London, Kentucky
Level Contributor
59 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 17 September 2016 via mobile

We recently visited this establishment just a few days ago. This was a very clean place. We had a party of 4 people. We had excellent service, was also checked on by management twice. The food was on point, no complaints. I would recommend this place to anyone.

Helpful?
Thank d_t_dixon2014
Punta Gorda, Florida
Level Contributor
55 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
2 of 5 bubbles Reviewed 12 August 2016 via mobile

Historically Outback Steakhouse was a restaurant where the food was consistent and at a fair price, well not so much anymore at this location. A family of six where all were disappointed is a word of caution for others. Filets were tough and over seasoned. T Bone and Sirloin tough too. Couple that with 1 over cooked steak and a... More 

Helpful?
Thank Jim D
OutbackGuestServices, Manager at Outback Steakhouse, responded to this review

We hate to hear that this was your experience. We'd like to review this further if you could please take a moment to send me an email at news@outback.com with the subject "TripAdvisor - Richmond, KY". We can then correspond directly over email. Sincerely, Madeline Outback Steakhouse More 

Richmond, Kentucky
Level Contributor
20 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 10 August 2016

Great for steaks done the right way. As advertised. Great atmosphere. Great Service. Home of the Blooming Onion. Multiple TV's.

Helpful?
Thank grampajack

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
American, Steakhouse
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol
Good for
Special Occasion Dining, Child-friendly
Open Hours
Sunday
11:00 - 21:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 400 Highland Park Dr, Richmond, KY 40475-3840
  • Location: United States  >  Kentucky (KY)  >  Richmond
  • Phone Number: +1 859-624-9000

Questions & Answers

Questions? Get answers from Outback Steakhouse staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?