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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Pizza, Italian, Fast food
Meals
Lunch, Dinner
FEATURES
Wheelchair Accessible, Seating
Reviews (14)
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13 results
Traveller rating
3
4
3
1
2
Traveller type
Time of year
LanguageEnglish
Traveller rating
3
4
3
1
2
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Reviewed February 19, 2020

I ordered two pizzas for a small business party. I sent an employee to pick it up and when he returned it wasn't our order or even close. When I called, the manager was rude and wouldn't correct the problem. When I said I wouldn't...continue to patronize their business again she said rudely, "Ok, bye", and hung up on me. To top it off, nearly half of my employees had diarrhea a few hours later. The worst customer service I have even experienced. That girl needs some serious training. Pizza Hut is going down hill and fast.More

Date of visit: February 2020
Helpful?
Reviewed May 16, 2017

We ordered take out and got the pasta for two with breadsticks. The service was good as was the food. We find the prices to be good and food quality is consistent.

Date of visit: May 2017
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Reviewed April 18, 2017 via mobile

We stopped in for lunch on our way to Guilford Maine. We missed the buffet by a few minutes so ordered a pizza and bread sticks. The food was typical of Pizza Hut however the restaurant itself seemed updated and new. I have not seen...a Pizza Hut dining room updated like this one was.More

Date of visit: June 2016
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Reviewed November 19, 2016 via mobile

Food was as expected, but an hour and a half to dine on fast food is ridiculous! Started out by telling us there weren't two tables side by side when I pointed out a whole row of empty tables. Should have walked out then as...it went down hill from there. Sat in a section with flickering lights even though the rest of the tables were empty. The people around us spent more time complaining about the lights than talking to the people they were with. 3 people didn't get their food (out of nine) until after everyone was done eating. No refills on the drinks and no follow up part way through to see if all was okay. Go find the waitress you say... Never saw her till we were done eating. Hanging out back or something. We love Pizza Hut pizza so we will probably give it one more shot. If not for the food it would be a No Way!More

Date of visit: November 2016
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Reviewed September 7, 2016

Ordered take out. Confused when arrived...had no idea what order was called in, named 3 names, not us.....had no idea what to do.... found out order still on system..."hadn't come thru yet" Whatever....guess my office ordered online.... once they finally found it and placed it....We...waited like 20 minutes, for an order that was placed half hour prior....but things happen. THe staff like dissappears.....they must all socialize in the kitchen...there were people in the restaurant looking for waitstaff, a couple even came to the counter.... Eventually the order arrived....we paid and left. The food was PIZZA HUT Typical...it was fine for Pizza Hut. No issues there. Would I return? SURE, just expect to wait......More

Date of visit: August 2016
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Reviewed September 10, 2015

This Pizza Hut is conveniently located in Newport, Maine within walking distance of the I-95 Highway. It's fairly clean with fast & friendly service.

Date of visit: August 2015
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Reviewed September 3, 2015 via mobile

Ordered take out and when we got home you couldn't eat the crust actually you could bang it and it would break I think the box it came in would have tasted better never again Pizza Hut

Date of visit: September 2015
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Reviewed August 6, 2015 via mobile

Took a very hungry teenager to dinner and he ordered a very odd combination the waitress was pleasant and cordial never even made a comment the food was excellent as always but a little pricey

Date of visit: August 2015
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Reviewed June 21, 2015

Love the naked wings with blue cheese and the bread sticks with cheese. Favorite pizza is pepper and onion

Date of visit: June 2015
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Reviewed May 19, 2015

they have an all you can eat buffet. The food is better than most Chinese around here in the area. The owners are friendly and always smiling. Not sure if they serve beer I've only got take out.

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Frequently Asked Questions about Pizza Hut

  • Pizza Hut is rated accordingly in the following categories by Tripadvisor travellers:
    • Food: 3
    • Service: 3.5
    • Value: 3.5