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Bertucci's

12 Bel Air South Pkwy, Bel Air, MD 21015-6038
+1 410-569-4600
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Overview
  • Excellent26%
  • Very good35%
  • Average18%
  • Poor9%
  • Terrible12%
Travellers talk about
“pasta” (8 reviews)
“brick oven” (4 reviews)
“served hot” (3 reviews)
Open Now
11:00 a.m. - 10:00 p.m. Hours
CUISINES
Italian, Pizza
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
12 Bel Air South Pkwy, Bel Air, MD 21015-6038
All Details
Write a ReviewReviews (64)
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1 - 10 of 62 reviews

Reviewed February 2, 2018 via mobile

We’ve come to this Bertucci’s three times and the food is always very good. The service, however, leaves a lot to be desired. While everyone is very friendly, the waitstaff seems incredibly unorganized and flakey. As I said, we’ve gone three separate times (with several...More

Thank Jlcdavidson88
Laura G, Guest Relations Manager at Bertucci's, responded to this reviewResponded February 8, 2018

I am going to share your frustration - as well as your suggestion about order pads - with our management team, I bet we can improve! We take reviews very seriously.

Reviewed October 18, 2017

No better than to celebrate "National Pasta Day" and my daughter's 17th birthday than to have dinner at Bertucci's. Food is always better coming from a brick oven. We called ahead & were seated immediately upon arrival. Wait staff & servers were very friendly &...More

Thank Robert L
Laura G, Guest Relations Manager at Bertucci's, responded to this reviewResponded October 19, 2017

Robert, thank you very much for a wonderful review ! Happy birthday to your daughter!

Reviewed September 6, 2017 via mobile

My friend and I dined at Bertucci's for lunch. We ordered from the luncheon section on the menu. They served hot homemade rolls with Bertucci's own Italian dipping oils. I bake from scratch and I can advise you the rolls are delicious. If you can...More

Thank 5265wanda
Laura G, Guest Relations Manager at Bertucci's, responded to this reviewResponded September 7, 2017

Thank you very much for a delightful review, Swanda. We so appreciate it.

Reviewed August 29, 2017

Our visit was perfect from start to finish. My granddaughter was given dough to make a sculpture, and we both loved our food. My shrimp scampi was the best I've ever had anywhere. Her sculpture was baked for a souvenir for me. The server was...More

Thank pjhoward14
Laura G, Guest Relations Manager at Bertucci's, responded to this reviewResponded August 31, 2017

Thank you very much !

Reviewed August 8, 2017

This is not the Bertucci's it once was.Usually the pizza was always good! Was!! Today the pizza came cold to our table! She must have come out of the oven a very long time! We gave the pizza back! She came back burnt and dry!...More

Thank Patrizia K
Laura G, Manager at Bertucci's, responded to this reviewResponded August 10, 2017

Patrizia, I am very sorry to hear that your pizza was over-cooked and i apologize for the cleaning issue you raised. I am going to share this with our management team so we can follow-up. Again, I do apologize to you. ~Laura Bertucci's

Reviewed July 25, 2017 via mobile

Arrived at 11:40am as a family of four on a Tuesday. At least 12 booths are open and we're told it'll be a few minutes. More people filter in. One couple ahead of us is called. 10 minutes now. Then, a family larger than mine...More

Thank sinmusic
Laura G, Manager at Bertucci's, responded to this reviewResponded July 27, 2017

I apologize that our hostess did not write your name down and should, of course, have moved you up once realizing that. I am going to share your remarks with our management team so that they are aware of them. If you would be willing...More

Reviewed July 14, 2017 via mobile

Sit down...takes a while to get bread. They take your order, takes 15 minutes for the salads, then your food comes 30 seconds after you get your salads. I don't think they care. They are in the business of turning tables.

Thank abalto
Laura G, Manager at Bertucci's, responded to this reviewResponded July 20, 2017

I am so sorry for bringing your salad on top of your entree. I am going to share your remarks with our management team so that they are aware of them. ~Laura Bertucci's

Reviewed July 13, 2017

While I was super impressed with the Bertucci's in Arlington, VA, this one... meh. The lasagna wasn't that good and actually tasted like something I would buy from a big chain store. Very lack luster. Their white sangria with blood orange was fab, but that...More

Thank FirebrandFire
Laura G, Manager at Bertucci's, responded to this reviewResponded July 20, 2017

I am sorry that our lasagna was not up to par. I am going to share your remarks with our management team so that they are aware of them. We take these reviews very seriously. Again, I am very sorry that this happened.

Reviewed May 31, 2017 via mobile

Went for dinner with my wife. The service was good as were the dinner rolls. I order ravioli. It was OK but didn't the cheese filling didn't have much flavor. My wife got a pasta and chicken dinner that was alright. The visit was average...More

1  Thank z8track
Laura_at_Bertuccis, Guest Relations Manager at Bertucci's, responded to this reviewResponded June 9, 2017

Thank you for coming back - don't wait so long next time!

Reviewed April 12, 2017

This restaurant has a large brick oven which makes pizza one of their specialties. Their thin crust flatbread pizza with all the salad and delicious homemade rolls you can eat can't be beat for $8.95. Atmosphere is warm and inviting and service is good.

Thank Scott K
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$10 - US$20
Cuisine
Meals
Dinner, Lunch
Restaurant features
Full Bar, Takeout, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Television, Highchairs Available
Good for
Child-friendly, Kids
Open Hours
Sunday
11:00 a.m. - 9:00 p.m.
Monday
11:00 a.m. - 9:00 p.m.
Tuesday
11:00 a.m. - 9:00 p.m.
Wednesday
11:00 a.m. - 9:00 p.m.
Thursday
11:00 a.m. - 9:00 p.m.
Friday
11:00 a.m. - 10:00 p.m.
Saturday
11:00 a.m. - 10:00 p.m.
Location and Contact Information
  • Address: 12 Bel Air South Pkwy, Bel Air, MD 21015-6038
  • Location: United States  >  Maryland (MD)  >  Bel Air
  • Phone Number: +1 410-569-4600
Description
At Bertucci's, we've been perfecting the art of the brick oven for 35 years. Every thing we make, from your favorite rolls to our incredible pastas to our fire baked artisan pizzas, is prepared from scratch each day and uses only the freshest ingredients. So take your time, look things over, and then bring your appetite. Whatever you choose, you can't go wrong.
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