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Chili's Grill & Bar

$$ - $$$
American, Mexican, Steakhouse, Southwestern
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7000 Arundel Mills Cir, Ste R2, Hanover, MD 21076-1282
+1 410-796-0200
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28 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Pennsylvania
Level Contributor
865 reviews
309 restaurant reviews
common_n_restaurant_reviews_1bd8 294 helpful votes
Reviewed 23 November 2016

We were in the area for the afternoon so saw that there was a Chili's in the mall so headed to find it. Our GPS took us to the back of it and it took us a few minutes to find out where to enter the mall. Luckily there was a Directory at the entrance so we finally found it!... More 

Helpful?
Thank WeeLuv2Travel2
Silver Spring, Maryland
Level Contributor
60 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 12 November 2016 via mobile

Kitchen was slooooooow. Our server was gracious enough to tell us that the kitchen was backed up. He got a big tip. The food was great, though. But we waited a while for our food to arrive. If you want to eat here, bring patience. And order some appetizers so you don't get hungry while waiting.

Helpful?
Thank kilaonig
Level Contributor
42 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 30 October 2016 via mobile

I have ordered three timed from here and my orders have been screwed up each time. This is the worst Chili's I have ever eaten at. The sttached picture shows the disgustingly burnt queso cheese they gave me one time.

Helpful?
Thank Neal F
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

We're sorry to hear about your recent experience with Chili's. Please copy and paste this review to GuestRelationsSocial@Brinker.com so we can get some more details and get in touch with you. More 

Champaign, Illinois
Level Contributor
75 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 12 October 2016 via mobile

I have worked for service for several years so I tend to really scrutinize restaurants but not a reasonably because I understand there are situations that cannot be controlled. However when you're low with customers and high with staff that is when you do cleanup! I should not see a I spilled drink lay in the floor for more than... More 

Helpful?
Thank AVN_24
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

We're sorry to hear about your recent experience at Chili's. We take your comments seriously. Please reach out to us at GuestRelationsSocial@Brinker.com so we can address these issues. More 

Newport News, Virginia
Level Contributor
35 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 12 October 2016

Typically, I love Chili's Restaurant. We were staying at a local hotel and decided to pop over to the Arundel Mill's Mall for lunch before heading back home. The service was LOUSY to say the least. We ordered chips and salsa and requested two bowls of salsa which never appeared. We also ordered the asparagus appetizer which came out with... More 

Helpful?
Thank chrystiehill
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

We're sorry to hear about this experience. We take your comments seriously. Please reach out to us at chil.is/YelpFeedback so we get some more details and get in touch with you. More 

Smithfield, Virginia
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 3 October 2016

The wait was a little long, but that was expected for a Saturday night. When were seated our waitress was very friendly and made sure everything was great!

Helpful?
1 Thank ap862016
Paraparaumu, New Zealand
Level Contributor
51 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
Reviewed 16 June 2016

I felt like a steak meal so that is what I had and was happy with the service and the cooking of my steak. I asked for medium rare and got exactly what I asked for and it tasted great. I saw some other patrons meals and they all looked delicious as well so I think you’d be happy with... More 

Helpful?
Thank JMBparaparaumu
Albany, New York
Level Contributor
409 reviews
280 restaurant reviews
common_n_restaurant_reviews_1bd8 68 helpful votes
Reviewed 31 March 2016 via mobile

We ordered from the lunch menu and the food was very tasty. But first we had chips with salsa & ranch which was very generous. Our waitress was so inexperienced that we never received our salads until our main course arrived. Since we ordered fajitas, the table was loaded with plates which was complete chaos. The manager did intervene but... More 

Helpful?
Thank Sheila L
Columbia, Maryland
Level Contributor
93 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
Reviewed 21 March 2016

Stopped in after a little luck at the Casino. ordered a pitcher of Margaritas and the fried Asparagus app, and I must say that the app was very good, and the pitcher left me spinning! I went back tgo the casino and doubled my winnings!! Chili's provided the perfect little pit stop.

Helpful?
Thank Tony W
Odenton, Maryland
Level Contributor
418 reviews
279 restaurant reviews
common_n_restaurant_reviews_1bd8 81 helpful votes
Reviewed 6 March 2016 via mobile

We had the best waitress ever. She was attentive and had a great personality. No matter what was going on she kept us informed and laughing. The wait was over 30 minutes to get a seat and another 45 to get the food. Not sure why we even waited that long but in the end the only reason this was... More 

Helpful?
Thank Ddb2422

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$21 - US$30
Cuisine
American, Mexican, Steakhouse, Southwestern
Meals
Lunch
Restaurant features
Seating, Serves Alcohol, Takeout, Waitstaff
Good for
Child-friendly
Location and Contact Information
  • Address: 7000 Arundel Mills Cir, Ste R2, Hanover, MD 21076-1282
  • Location: United States  >  Maryland (MD)  >  Hanover
  • Phone Number: +1 410-796-0200

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?