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Dunkin' Donuts

494 Main St, Great Barrington, MA 01230-2004
+1 413-528-8154
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  • Excellent28%
  • Very good26%
  • Average13%
  • Poor20%
  • Terrible13%
14 Jan 2017
“Yup Dunkin' Donuts”
15 Oct 2016
“Horrible Service!”
Closes in 16 min
06:00 - 22:00All hours
Fast food
494 Main St, Great Barrington, MA 01230-2004
All Details
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Reviews (15)
Traveller rating
Traveller type
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1 - 10 of 15 reviews

Reviewed 2 weeks ago

This place is always so slow. Annoying. They need more help or faster workers. Poorly organized. Always chaos!

Thank Sam G
Reviewed 29 June 2017

i asked if the price for a medium hot coffee and two donuts was in fact $5.95 and the woman replied "yes". i just called after work and she was wrong. i had said "no thank you, i can buy lunch for that" and left....More

Thank stoneguy14
Reviewed 22 May 2017

I have found repeatedly that this shop's employees are snarky, and have lousy attitudes. everything is a big deal with them, and they seem to take pride in making people feel their business is unwanted. they're never in a hurry; everything about them is slow!...More

Thank Howard S
Reviewed 14 January 2017

I don't know why I always stop at a Dunkin' Donuts, I don't really like the coffee I'm a Starbucks fan, but Sonya does and they are plentiful aren't they. The coffee is good if you like it, the Cappuccino I had was fine, Sonya's...More

Thank Bob F
Reviewed 15 October 2016 via mobile

I went to get my coffee and breakfast for the morning and have never experienced such rude customer service. I was accused of being a Starbucks customer because I didn't order my iced coffee correctly. Not one person working there, including the manager, had a...More

Thank Debbie H
Reviewed 4 September 2016

Henry was the nicest man I have ever seen at a Dunkin' Donuts. He helped everyone out to their car with their order while we were there (only 2). He was AWESOME with our crazy nephews while we were there. He was the most friendly...More

Thank Ronda J
Reviewed 22 June 2016

Better hit this Dunkin Donuts early in the day if you want a fair selection of donuts. Not only does this small satellite store not carry the full assortment of donuts, they usually run out of the popular varieties since the donuts are made at...More

Thank Freedom_on_wheels
Reviewed 7 May 2016 via mobile

Let me be brief: Attitude: acceptable at a busy time of day. Donuts: good. It's Dunkin Donuts! Cappuccino and macchiato: good. Inadequate froth. I'd give it a three compared to places in town, but it's Dunkin Donuts! So I give it a four!

Thank Steambush
Reviewed 3 September 2015

We stop at this dunkin donuts during every trip up to GB. The staff has been very nice over the years. Could anyone say anything bad about DD coffee? The place is a life saver up in the mountains when you just want a good...More

Thank Ann M
Reviewed 6 July 2015

There was only ONE person working to handle the drive-through and customers at the counter on a busy Monday morning after the holiday weekend. She was harried but made no apologies for the wait time or any explanation for why she was the lone person...More

Thank Christopher M
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Seating, Wheelchair Accessible
Open Hours
06:00 - 22:00
06:00 - 22:00
06:00 - 22:00
06:00 - 22:00
06:00 - 22:00
06:00 - 22:00
06:00 - 22:00
Location and Contact Information
  • Address: 494 Main St, Great Barrington, MA 01230-2004
  • Location: United States  >  Massachusetts (MA)  >  Berkshires  >  Great Barrington
  • Phone Number: +1 413-528-8154
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