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Prime Italian Steakhouse & Bar

15 Franklin St, Lenox, MA 01240-2303
+1 413-637-2998
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Overview
  • Excellent64%
  • Very good17%
  • Average9%
  • Poor4%
  • Terrible6%
Travellers talk about
“gnocchi” (25 reviews)
“steak” (53 reviews)
“salad” (25 reviews)
Closed Now
All hours
CUISINES
Steakhouse, Italian, Gluten Free Options, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
15 Franklin St, Lenox, MA 01240-2303
All Details
Write a ReviewReviews (282)
Traveller rating
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11 - 20 of 279 reviews

Reviewed 11 August 2017 via mobile

The staff here is top notch. I visited with my wife and son and the staff took great care of us. The food was great.

Thank Fritzgerald G
Caterina G, Owner at Prime Italian Steakhouse & Bar, responded to this reviewResponded 22 August 2017

Thank you for coming.

Reviewed 11 August 2017

We went with five in our party and were seated in a very comfortable, semi private setting. We were greeted by our server ,Marjorie, who was both entertaining and professional. We enjoyed some specialty cocktails and delicious dinners. Because of the varied menu and outstanding...More

Thank Don C
Caterina G, Owner at Prime Italian Steakhouse & Bar, responded to this reviewResponded 22 August 2017

It was our pleasure thank you for coming hope to see you again.

Reviewed 7 August 2017

Cheerful family-run spot. Don't be mislead by the steakhouse name. They have everything. Really delightful brunch. Super veggie omelet and great grilled bread. Also looked like a great bar and room for cocktails. This place is overlooked in Lenox. Try it!

Thank Susan B
Caterina G, Owner at Prime Italian Steakhouse & Bar, responded to this reviewResponded 22 August 2017

Hi Susan, Hope to see you for dinner!

Reviewed 6 August 2017

We were a little excited to get outdoor seating for 5 considering every other restaurant was booked. Now I know why. The waitress was very professional but she didn't have much to work with (out of a lot of stuff for a 5:00 seating). The...More

1  Thank Travelgeek42
Caterina G, Owner at Prime Italian Steakhouse & Bar, responded to this reviewResponded 15 August 2017

I am so incredibly sorry that you had a bad experience with us during your visit. As an owner I try to ensure the best dining experience for all customers and apologize if I, as well as any of my staff, overlooked any discrepancies that...More

Reviewed 3 August 2017 via mobile

Where should I begin. Do yourself a favor and get to Prime in Lenox. The food is extraordinary. Every dish is freshly made, more than plentiful, very reasonably priced ) & absolutely delicious. We had the gnocchi which was light and buttery with a delicious...More

Thank BARRY M
Caterina G, Owner at Prime Italian Steakhouse & Bar, responded to this reviewResponded 22 August 2017

Hi Barry, So glad you enjoyed your time with us.

Reviewed 31 July 2017 via mobile

Excellent service and food. Staff very pleasant. Many good choices on menu. Will certainly go again.

Thank Lenore M
Caterina G, Owner at Prime Italian Steakhouse & Bar, responded to this reviewResponded 22 August 2017

Hi Lenore, Thank you and hope to see you soon.

Reviewed 24 July 2017 via mobile

We ate here last week on the recommendation of my son and were disappointed. The waitress seemed confused and not knowledgeable about the menu. The cocktails were small and overpriced and one was cleared away before finished. The wine we ordered was unavailable and there...More

Thank susan k
Reviewed 18 July 2017 via mobile

I have been coming here for many years and the food is always impressive. The owners are attentive to excellent service and welcoming atmosphere. Pleasant outdoor dining area too!

Thank CindyQuitt
Caterina G, Owner at Prime Italian Steakhouse & Bar, responded to this reviewResponded 22 August 2017

Hi CindyQuitt, Thank you for coming and hope to see you soon.

Reviewed 9 July 2017

Prime offered brunch over July 4th weekend, and am I glad we went there! The food was exceptional. I had fantastic blueberry pancakes and bacon--wonderful! My companion had eggs which were very good too. We ate outside on the patio--the weather was perfect, the food...More

Thank reddytogoDallas_TX
Caterina G, Owner at Prime Italian Steakhouse & Bar, responded to this reviewResponded 22 August 2017

Hi ReddytogoDallas_TX, So glad that you had a great dinner!

Reviewed 4 July 2017

We had a wonderful meal of perfectly prepared-to-order fish and pasta and delicious house wine. Then, when we couldn't get a cab or Uber, the owner drove us to Tanglewood! These guys are the best!

1  Thank MalibuAgoura
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Ask a question
Questions & Answers
leafpeeper98
25 February 2016|
Answer
Response from Berkshire Y | Property representative |
I don't understand what you mean about my website? How does a website not work??? We are closed for the winter. We will open in the Spring sometime. I will post it when we open. Sorry if this has caused you any... More
0
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Pattyb324
3 August 2015|
Answer
Response from Berkshire Y | Property representative |
Hi, Yes we do Visa, Master Card and American Express
0
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Madelynn H
29 July 2015|
Answer
Response from S B | Reviewed this property |
Prime Bread .................................................................................... 10 Gorgonzola fondue/toasted garlic bread/sun-dried tomatoes Layered Tower (Changes daily... More
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$9 - US$39
Meals
Dinner
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Reservations, Private Dining, Accepts Discover, Highchairs Available, Accepts Credit Cards
Good for
Kids, Child-friendly, Groups, Local cuisine
Open Hours
Tuesday
5:00 PM - 10:00 PM
Wednesday
5:00 PM - 10:00 PM
Thursday
5:00 PM - 10:00 PM
Friday
5:00 PM - 10:00 PM
Saturday
5:00 PM - 10:00 PM
11:00 AM - 2:00 PM
Location and Contact Information
  • Address: 15 Franklin St, Lenox, MA 01240-2303
  • Location: United States  >  Massachusetts (MA)  >  Berkshires  >  Lenox
  • Phone Number: +1 413-637-2998
  • E-mail
Description
We have Italian cuisine, steaks, seafood, vegetarian, and children menu. We have outdoor dinning in the summer months. We welcome pets on our patio. All walk-ins welcomed.
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