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Hot Chocolate Sparrow

5 Old Colony Way, Orleans, MA 02653-3213
+1 508-240-2230
Certificate of Excellence
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  • Excellent60%
  • Very good30%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“fudge” (61 reviews)
“sandwiches” (47 reviews)
“panini” (8 reviews)
Open Now
6:30 a.m. - 9:00 p.m. Hours
American, Cafe
$$ - $$$
5 Old Colony Way, Orleans, MA 02653-3213
All Details
Top 3 Reasons to Eat Here
Sponsored by: Hot Chocolate Sparrow
1. Our Beautiful Cafe!
"What's not to love?"
See reviews that mention love this place
2. Desserts & Pastries
"Great place for coffee and pastries."
Richard S
See reviews that mention pastry
3. Chocolate & Candy
"I would put these confections up against the best."
See reviews that mention confections
Write a ReviewReviews (626)
Traveller rating
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Time of year

1 - 10 of 617 reviews

Reviewed 1 week ago via mobile

All I wanted was an ice-cream cone and it came out all wrong. This is the third time my order has been delivered to me incorrectly, so I'm going by the three-strike rule. I always pay and tip, too. Guess it's my own fault. Disappointed.

Thank Xanthe L
PerryS334, Owner at Hot Chocolate Sparrow, responded to this reviewResponded 1 week ago

If you had asked at any time for a manager or owner we would have personally corrected it for you and probably given you a gift card for your troubles... I would have much preferred that to a public 1 star review.

Reviewed 1 week ago

The Chocolate Sparrow has been in Orleans for many years serving delicous sandwiches, pastries, and all kinds of coffees and icecream. ....as well as freshly made candies and fudge. The shop is extremely popular from morning to night so be prepared to wait in line....More

Thank Camie F
Reviewed 2 weeks ago via mobile

It was a perfect stop on our round trip bicycle ride enjoying ideal fall weather on the Cape Cod Rail Trail. It's right off the trail in Orleans, nice picnic tables and a water fountain. Perfect pick-me-up for the final 10+ miles of our adventure.

Thank Mike K
Reviewed 2 weeks ago

This place can be a little overwhelming (but in a good way) if you've never been here before. It's not just a coffee shop but offers so much more: sandwiches, smoothies, muffins, enormous cookies, ice cream, chocolates and a variety of other candies, greeting cards...More

Thank Jan P
Reviewed 3 weeks ago via mobile

I really don't like to give negative reviews as this is somebody's livelihood. But judging by the crowds, they'll be fine. This is a nice, vibrant place with coffee, fudge, snacks, greeting cards etc. Cant speak on the quality of those products. I ordered a...More

Thank Brendan N
PerryS334, Owner at Hot Chocolate Sparrow, responded to this reviewResponded 3 weeks ago

Accusing us of theft because you weren't satisfied with the portion of your wrap is totally inappropriate. Anyone working that day would have been happy to give you something else for free or refund the money and you could keep the food. We do this...More

Reviewed 4 weeks ago

Great location right off the bike bath, down the road from Rock Harbor and right in the hub of Orleans. While they have great chocolate there is so much more. Ice cream, as well as breakfast and lunch sandwiches and other treats that make it...More

Thank fdarcy2018
Reviewed 4 weeks ago via mobile

Visited this morning and between us had a shake, latte and cold coffee. Everyone was happy with theirs - although I felt like I needed extra qualifications to find me way through the unbelievable number of variations! Quick and friendly service and a whole host...More

Thank RhiGri
Reviewed 4 weeks ago

We came here to grab coffee and pastry . No complaints , as everything was delicious. there is usually a line on weekends but weekdays are fine. quick in and out. There is a bench outside to sit and some tables inside . Great treats,...More

Thank irisc443
Reviewed 4 weeks ago via mobile

Not really the type of coffee shop to sit and relax. Soooo busy! Not enough seats. Very lively tho!! Fun to watch the people come in and out! Serve yourself coffee. Yummy chocolate shop.

Thank pennypies2018
Reviewed September 10, 2018 via mobile

We loved this place in July but something was way off with our September visit. Staff getting orders wrong, small portions, ice cream not as good. Won’t be back this trip but will try again next year.

Thank LucySolshine
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Ask a question
Questions & Answers
Joanna W
July 9, 2017|
AnswerShow all 2 answers
Response from Lynn F | Reviewed this property |
Yes they have gluten free
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Breakfast, Lunch, Drinks
Restaurant features
Outdoor Seating, Seating, Wheelchair Accessible, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Takeout, Accepts Credit Cards
Good for
Child-friendly, Kids
Open Hours
6:30 a.m. - 9:00 p.m.
6:30 a.m. - 9:00 p.m.
6:30 a.m. - 9:00 p.m.
6:30 a.m. - 9:00 p.m.
6:30 a.m. - 9:00 p.m.
6:30 a.m. - 11:00 p.m.
6:30 a.m. - 11:00 p.m.
Location and Contact Information
  • Address: 5 Old Colony Way, Orleans, MA 02653-3213
  • Location: United States  >  Massachusetts (MA)  >  Cape Cod  >  Orleans
  • Phone Number: +1 508-240-2230
  • E-mail
With the love of chocolate and a loan, we started The Chocolate Sparrow, a simple candy shop, in 1989 in North Eastham. Gradually we learned the art of making fine chocolate and the business of selling it. In 1991 we opened a summer shop in Wellfleet. Two years later in Orleans, we opened The Hot Chocolate Sparrow, a cafe complete with coffee from around the world, desserts of every indulgence, and our own hand-dipped chocolates. Here we could offer specialty coffee drinks in a sophisticated but welcoming atmosphere. We have grown into a local institution, open early morning to late night, every day of the year except Christmas. We created a place where people can connect. Our cafe is recognized Cape-wide, our chocolate is sent all over the country, and our coffee, desserts, and fudge have been voted #1 numerous times in various local surveys. No wonder we are recognized as "The Best on the Lower Cape."
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