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Carrabba's Italian Grill

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955 Riverdale St, West Springfield, MA 01089-4613
+1 413-733-3960
11:00 - 21:00
Open now
See all hours
Sun 11:00 - 21:00
Mon - Thu 16:00 - 22:00
Fri 16:00 - 23:00
Sat 11:00 - 23:00
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110 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 107: English reviews
Holyoke, Massachusetts
2 reviews
Reviewed yesterday NEW

We had great meals here all the times that we have been here for dinner. We also join our friends here too.

Thank Gesswho41614
South Hadley,MA
Level Contributor
15 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

As chain restaurants go, Carrabba's relies heavily on FRESH cooking. In other words, made just for you! They know what spices are, and a Carrabba's is always a safe bet for travel. Bread is fresh, salads are fresh, and meals are made for you fresh! Pasta is rarely overcooked, and pasta portions have been restored from a temporarily skimpy offering.... More 

Thank RogerCVC
Level Contributor
43 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 4 March 2017

We'd been to a Carrabba's elsewhere that was great, however 2 trips to this one over 2 years, and we won't be back. The soups were good, meals ok. The hostess who sat us was good, but we can't say the same for the other we waited behind. Our server and backup were also good and friendly. However this place... More 

Carrabbas, Manager at Carrabba's Italian Grill, responded to this review

We're concerned. We'd like to review this further if you could please take a moment to send me an email at homeoffice@carrabbas.com with the subject "TripAdvisor - West Springfield, MA". We can then correspond directly over email. Sincerely, Lacey Carrabba's Italian Grill More 

Agawam, Massachusetts
Level Contributor
53 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 1 March 2017 via mobile

I know it's not truly enough to say this was our first night out in a while that did not have glitches... We were seated very quickly, our server was very on their game, polite attentive and cheerful... Food was excellent, had the mezzaluna .. Was thrilled, not too full, but perfectly full...

Thank Jon L
Level Contributor
358 reviews
261 restaurant reviews
common_n_restaurant_reviews_1bd8 154 helpful votes
Reviewed 13 February 2017 via mobile

My wife had salmon and I had a steak with Gorgonzola on top. Simply the best. Wife had salad and I had sausage barley soup. Tori was our waitperson kudos to her. She is a different asset to the Carrabba's team. We will request her when we return.

Thank ChicopeeJoe
Stuart, Florida
Level Contributor
297 reviews
247 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
Reviewed 12 December 2016

The staff and owner are very friendly and attentive. The kitchen was very quick. On the downside, the clams and linguine were so-so. Only 6 little necks in the shell and a couple of bits and pieces in the pasta. The pasta was slightly over cooked and tired. The garlic sauce was very good. The salad was also tired and... More 

1 Thank Steve P
Saugus, Massachusetts
Level Contributor
75 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
Reviewed 14 November 2016

Went to Carrabba;s caus eit had the shortest wait time. Glad we stayed, had one of the best meals in along time. Fettachinie weesie All company enjoyed their meals, had dessert which was also good. Only bad thing I could say is we sat next to the window which was drafty. There is one close to my house which we... More 

Thank Peter C
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 13 November 2016 via mobile

The menu has something for everyone, seasonal specials too. The Apple pie sangria was fab! Sophia was very attentive, staff also helped out on a busy Saturday. The only thing I thought needs changing is the layout, not very cozy Italian feel. Wide open spaces, and booths surround. We could see people waiting in the doorway and feel the cold... More 

Thank D S
Ferrisburg, Vermont
Level Contributor
14 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 25 October 2016

The staff was not only friendly to us, but to each other. It was great to be around a whole team of people that wanted to make sure our visit was pleasant, but also that their shift was enjoyable. Even the cooks were smiling! I don't eat meat or dairy and the were more than happy to leave that out... More 

Thank jmnvt
Swanton, VT
Level Contributor
226 reviews
121 restaurant reviews
common_n_restaurant_reviews_1bd8 90 helpful votes
Reviewed 18 August 2016

Friday night but a fairly short wait as we ate fairly late. Service was excellent. So was the food. Staff was prompt, helpful and attentive. Ask for the bread and olive dipping plate prior to the meal. Bread was super! We all cleaned our plates!

Thank VTer24

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West Springfield, MA

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
Italian, Gluten Free Options
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Kids, Groups, Child-friendly
Open Hours
11:00 - 21:00
16:00 - 22:00
16:00 - 22:00
16:00 - 22:00
16:00 - 22:00
16:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 955 Riverdale St, West Springfield, MA 01089-4613
  • Location: United States  >  Massachusetts (MA)  >  West Springfield
  • Phone Number: +1 413-733-3960

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Carrabba's Italian Grill and other visitors
1 question
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Questions? Get answers from Carrabba's Italian Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?