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Santiago Family Restaurant

Certificate of Excellence
Caribbean, Latin, Spanish, Puerto Rican
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34 Franklin St, Westfield, MA 01085-2225
+1 413-562-0210
12:00 - 21:00
Closed now
See all hours
Sun - Thu 12:00 - 21:00
Fri - Sat 12:00 - 22:00
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72 Reviews from our TripAdvisor Community

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Time of year
Showing 71: English reviews
Easthampton, Massachusetts
Level Contributor
3 reviews
Reviewed 1 week ago via mobile

Friendly atmosphere, authentic Puerto Rican food - yummy ! Music sometimes on Fri. night. Guaranteed satisfaction.

Thank Jane D
Westfield, Massachusetts
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 7 April 2017 via mobile

My Wife and I went here for a quick dinner. We were blown away by the authentic Latin food. We will definitely be visiting more often. The service was impeccable, very friendly and caring.

Thank ajf24
Westfield, Massachusetts
Level Contributor
8 reviews
8 restaurant reviews
Reviewed 9 March 2017

Went there for dinner. Initially, the place was crowded and we couldn't get a table. Strangely, we were mostly ignored and nobody bothered to tell us how long the wait would be or suggest we have a beer while we wait. So we had a beer elsewhere and came back and hour later. We got the table and suddenly we... More 

Thank benole2017
Worcester, Massachusetts
Level Contributor
37 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 18 February 2017 via mobile

Awesome as always! This has become a must stop when we are in the area. Latin goodness in a small family run restaurant. There is live music on Friday and Saturday nights. My Caribbean midwinter fix.

Thank CVChilihead
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 24 December 2016 via mobile

We've been to Santiago's a few times with friends. We love it!! Alexa, Bea and the whole Santiago family welcome you like you're part of their family. The restaurant is small. So if you're going with a group I would make a reservation. They have live Spanish music on Fridays and Saturday nights. The service is a bit slow due... More 

Thank Judy C
Springfield, Massachusetts
Level Contributor
101 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
Reviewed 20 November 2016

I went on the strong recommendation of a friend and loved it. There is a very small seating area, but we didn't have a wait. The staff was very friendly and the food was excellent. I highly recommend the cube steak with onions. We went on a Saturday night and there was live entertainment.

Thank norma g
Level Contributor
11 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 15 November 2016 via mobile

Very salty compared to other Latin restaurants around here and in New Jersey. I am even impresses with the roast pork.

Thank Carlo S
Level Contributor
17 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 4 November 2016 via mobile

I went during the weekend when they have roasted pork. It was wonderful! We also had the plantain baskets filled with seafood (some sort of ceviche), that was my favorite thing! The empanadas are great, they're very generous with the filling. The bisteck encebollado is delicious. If you speak Spanish don't be afraid to order in Spanish, they're so friendly... More 

Thank Mayescrc
Westfield, Massachusetts
Level Contributor
53 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
Reviewed 21 October 2016

I have visited this restaurant several times now. Especially since they started serving roasted pork on Fridays and Saturdays. The meal is out the park. Be sure to ask for the sauce they serve in a squeeze bottle. I am not sure what it is but is peppery and delicious. Don't expect a fancy place, it's not. I will return.

Thank Mark C
Level Contributor
7 reviews
7 restaurant reviews
Reviewed 3 September 2016 via mobile

I love Santiagos! This is a small family run restaurant with delicious authentic Puerto Rican food. Parents here with WSU students should check it out. The chicken, beef and shrimp empanadas and chicken and veg with rice and beans are what we usually order. Go when you are not in a rush. Also, they don't have air conditioning, so I'd... More 

Thank Tina G

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Restaurant Details

Rating summary
  • Food
  • Value
Caribbean, Latin, Spanish, Puerto Rican
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol
Good for
Open Hours
12:00 - 21:00
12:00 - 21:00
12:00 - 21:00
12:00 - 21:00
12:00 - 21:00
12:00 - 22:00
12:00 - 22:00
Location and Contact Information
  • Address: 34 Franklin St, Westfield, MA 01085-2225
  • Location: United States  >  Massachusetts (MA)  >  Westfield
  • Phone Number: +1 413-562-0210

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Santiago Family Restaurant and other visitors
1 question
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11 months ago

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Questions? Get answers from Santiago Family Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?