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Friendly Ice Cream Corporation

1855 Boston Rd, Wilbraham, MA 01095-1098
+1 413-731-4000
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  • Excellent17%
  • Very good6%
  • Average27%
  • Poor17%
  • Terrible33%
8 Nov 2017
24 May 2017
“Always slow service”
Open Now
10:00 a.m. - 9:30 p.m. Hours
$$ - $$$
1855 Boston Rd, Wilbraham, MA 01095-1098
All Details
Write a ReviewReviews (29)
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1 - 10 of 29 reviews

Reviewed 3 weeks ago

Holden, ma. location. An absolute embarresment to the friendly. Restaurant had about 4 deuces with two waitresses. One said the other waitress would be right there to service. We waited about 5 minutes before she showed up. She knew nothing about the sundies, just said...More

Thank Crows58
Reviewed 13 February 2018

Went to Friendly's in Milford, CT with friends, we walked in and walked right out.....it was dirty and smelled terrible....thinking of calling the Board of Health...went to the dinner next door and they were aware of the problem.....guess others have done the same

Thank Ann L
Reviewed 11 February 2018 via mobile

This restaurant is about a mile from Friendly’s corporate offices and it is one of the worst I’ve ever seen. Here is how my visit went today: I arrived with the two grandkids, one of whom asked for something to color. This request was ignored....More

Thank Biff S
Reviewed 21 January 2018 via mobile

I received a $10 off coupon for a meal. We went and had lunch and we were told to pay with the kiosk on the table. I tried to use the coupon and it would not let me I told the waitress before I completed...More

Thank Jfedirko192
Reviewed 11 November 2017 via mobile

Horriable food. Crispy chicken sandwich was watery. Not cooked enough. Thin Cheeseburger, cheese slapped on not even melted, burger was severed warm not hot. Thin like McDonalds burgers. Ruben was so greasy my stomach turned and I could not finish. Best part of meal was...More

Thank hopbrook123
Reviewed 8 November 2017

This is the flagship of Friendlys. While not the original or first it is located right next to the plant (which is no longer locally owned and has not been for a while) They are always redoing the menu - they need to change the...More

Thank 17lisa71
Reviewed 18 October 2017

1. By way of introduction: my girlfriend and I--who are both in our late-50s, who both attended college in the late 1970s, and who both worked in restaurants when we were in college--went to your restaurant in Lawrence, Mass. ... and I regret to report...More

Thank rtlionheart1191
Reviewed 24 May 2017

This particular branch of Friendly's is always slow. If you are not in a hurry then it is a fine place but whether you go to the take out window or are seated you are always in for a wait that is usually not worth...More

Thank Mark B
Reviewed 5 January 2017

The service was slow and the food was cold at lunch. The ice cream sundae was the best part of the meal. We understand that the company is closing restaurants and can understand why. Too bad, the menu is good, and the locations are ideal.

Thank Sarah2543
Reviewed 17 November 2016 via mobile

Went there late and not expecting much. But BANG! A great waitress and 2 of the $5.55 burgers. We loved our waitress, but she had too many tables to cover for 1 waitress

Thank Leshlohonolo
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Open Hours
11:00 a.m. - 6:00 p.m.
10:00 a.m. - 9:30 p.m.
10:00 a.m. - 9:30 p.m.
10:00 a.m. - 9:30 p.m.
10:00 a.m. - 9:30 p.m.
10:00 a.m. - 9:30 p.m.
10:00 a.m. - 9:30 p.m.
Location and Contact Information
  • Address: 1855 Boston Rd, Wilbraham, MA 01095-1098
  • Location: United States  >  Massachusetts (MA)  >  Wilbraham
  • Phone Number: +1 413-731-4000
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