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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Pizza, Italian
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner
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meals, features
Reviews (31)
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Traveller rating
16
5
6
2
2
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Time of year
LanguageEnglish
Traveller rating
16
5
6
2
2
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Reviewed 1 week ago

Worst experience in a restaurant ever. Ordered pizza for carry out 3 hours in advance (by advice of Pompeii's employee), showed up and waited 15 - 20 minutes before even being acknowledged, even though there were only 3 other customers in the store - all...of whom had already ordered. Eventually, I was told one of my pizzas was not even in the oven yet. Woman working counter was awful, loudly complaining about all the cooks (looked to be 5 or 6 working, so staffing didn't seem to be the issue for lack of service) for the entire 20 minutes I was there and rude and impatient with all customers. Unfortunately, I can't comment on the actual food because I was on the way to an appointment and could not wait for the pizza. Another couple was still waiting for food, over 50 minutes from when their order was placed. I called Pompeii's in Reed City, order was ready when I got there, employees were top notch. Lesson: SKIP BALDWIN, GO TO REED CITY! Reed City also offers dining in, Baldwin location is take out only at this time.More

Date of visit: April 2021
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Reviewed August 26, 2020 via mobile

Friendly service and excellent pizza. Cooked to order and ready as promised. Nice local place. We will be back. Great menu.

Date of visit: August 2020
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Reviewed July 4, 2020

We ordered 2 pizzas, curly fries and jalapenos poppers! Food was so hot and fresh!! Definitely will be back!!

Date of visit: July 2020
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Reviewed August 4, 2019 via mobile

Stopped in for lunch. Been there multiple times over the years while visiting area. Always good food.

Date of visit: August 2019
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Reviewed August 3, 2019 via mobile

Pizza was very good BUT they lost our order and we waited well over an hour!! Worse yet they never even apologized.

Date of visit: August 2019
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Reviewed March 28, 2019

I ordered 3 items and was told it would be 25 min. I came in 25 min later and it hadn't even been started. I asked for the ticket to be removed, since I was driving home and didn't want to wait for all the...orders to be done. He said it was busy today and there was only 2 people working until 5. I was there at 430. I would've loved to try the pizza there, since I'm not a local and don't get up there very often.More

Date of visit: March 2019
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Reviewed July 2, 2018 via mobile

We stopped here for lunch on the way through town. Staff was friendly and the food was very good. Pizza crust was as another reviewer mentioned, a pretzel-type of medium thickness. Served quickly by friendly staff. Recommend!

Date of visit: June 2018
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Reviewed April 19, 2018 via mobile

Attended a reception in the Marquette Room. Buffet style service. Pizza is decent, with a very basil-heavy sauce. More bready than thin crust. Salad bar was mediocre. Staff was friendly and attentive.

Date of visit: April 2018
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Reviewed April 1, 2018 via mobile

We have used them for years to fill our need for a decent pizza. Quality ingredients, cooked right. .

Date of visit: February 2018
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Reviewed March 12, 2018 via mobile

We arrived at 12:30 for lunch on a Monday. Looked at the menu on the wall, stood at the counter to order and no one came up to take our order. Two guys in the back chatting looked right at us but didn't even acknowledge...us. We left and went to somewhere else that wanted our business. The only reason I gave them a two is, their food is good.More

Date of visit: March 2018
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