We chose this restaurant for a special occasion and it was a bit of a let down. The waiter was friendly and the service good, though for most of the time we were the only ones in the room. My husband ordered the scallops and...More
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The one is for atmosphere and our waiter, The Rev. My wife and I both had the Delmonico. They were very thin. Looked like they were breakfast steaks. Her's was filled with fat and tendons. The Rev took the appetizer off the bill. Would not...More
I didn't get the full experience because as soon as I sat down the power went out all over downtown. But my server and the manager were awesome. They still made me an excellent cocktail and salad by candlelight, since they couldn't cook anything, all...More
Elly, This was not the "dining in the dark" event we wished for but we're glad to hear your experience was still enjoyable. Hopefully you'll try us when the lights are on soon.
Very popular place due to location. Typical grill food, burgers, pizza, etc which are good. Has several floors offering different games and activity space giving unique atmosphere.
Thank you for the great rating. We hope you get a chance to try our new menu this summer!
Wend at the suggestion of a local and trip adviser. We found this to be the only fine dining restaurants in the area. Are we sure this was Desiree who was excellent friendly and enhanced our dinner experience. Must get the fillet it is to...More
Lloyd, Thank you for the great review. Desiree has been with us for years and loves her job! We're glad we could accommodate you and your wife! Thank you for joining us!
I have not been to the Grill Room in many years, but had fond memories of the previous visits. The company I work for was hosting a large group of people for a business dinner. We had a group of about 20 people. The service...More
Thank you for such a nice review. We're glad to hear you enjoyed your food and experience overall.
The title says it all. I've eaten at the Kirby House more times than I can count. The food in the Grill Room is supposed to be several notches above what's served in the rest of the place; but every time I've been dumb enough...More
Stephen, We're so sorry to hear you felt this way with your service. If you could email our General Manager, Tim at email@example.com and give him some additional details regarding this visit it would be appreciated.
Very good ribeye steak, cooked medium rare just as we ordered. Good atmosphere, and friendly service. Make a reservation in season.
Thank you for the great rating and review! H20_log is correct, make a reservation for a guaranteed table, we're on opentable.com or call 616-846-3299
My wife and I went here last night for our Valentines Date since I was traveling this week. This is my 3rd time dinning here at the Grill Room and every visit has been outstanding. Yes...make a Reservation. It is a quality place and they...More
Skip, Wow! Thank you so much for the wonderful review. We're so glad you and your wife enjoyed your dinner and experience with your server Ben. We look forward to seeing you again soon!