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Biggby Downtown GR

146 Monroe Center St NW, Grand Rapids, MI 49503-2825
+1 616-233-9010
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  • Excellent8%
  • Very good68%
  • Average16%
  • Poor0%
  • Terrible8%
24 Oct 2018
“Coffee and snacks ”
9 Sep 2018
“Worst customer service ever”
Open Now
8:00 a.m. - 8:00 p.m. Hours
146 Monroe Center St NW, Grand Rapids, MI 49503-2825
All Details
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1 - 10 of 11 reviews

Reviewed October 24, 2018 via mobile

Interior is not a Starbucks but the staff were nice, they took orders fast and the coffee was good. Def worth the few steps to bypass the Starbucks down the street.

Date of visit: October 2018
Thank BBlkburn
Reviewed September 9, 2018 via mobile

Worst service ever. First the cashier did not ring up proper drink, or size, while the barista was making drinks U told her it was the wrong and the size was wrong. She would not remake the drinks and would not give me my money...More

Date of visit: September 2018
Thank Kevin D
Reviewed September 23, 2017

We were here during Art Prize. The place was not busy, yet the tables and floor were dirty. There were 3 people behind the counter. Someone could have been wiping tables and cleaning up. Average prices. We had friendly fast service.

Date of visit: September 2017
Thank Rebe79
Reviewed June 27, 2016

I was in the area for a conference and had never been to this Biggby before. I had a coupon from Biggby in my email and I presented this to the barista when ordering. She said that they normally did not accept coupons on your...More

Date of visit: June 2016
Thank 652jeniferw
Reviewed January 20, 2016

Beverage was a bit below average for what I expect from a Biggby. I've been frequenting various Biggby Coffee locations around MI since they opened in the Lansing area in the 90s. What I like about Biggby coffee is that they have a pleasant, smooth...More

Date of visit: January 2016
Thank Elise L
Reviewed December 15, 2015

Even though it was during Art Prize and it was extremely crowded and busy, the baristas were still friendly and smiling!

Date of visit: September 2015
Thank betha133
Reviewed September 21, 2015

Conveniently located on a busy street corner, it's almost hidden by the trees that cover the entrance. Very busy and small counter to order. We usually saw lines waiting. Great coffee as in all Biggby locations.

Date of visit: September 2015
Thank MartyJ459
Reviewed April 21, 2015

Friendly, fast service even when they get busy. Coffee is wonderful and the red bull freeze is a must when you are coffeeed out or on a nice warm day to cool off with but add some raspberry to it, it's so good!

Date of visit: January 2015
Thank Kimgo0222
Reviewed May 17, 2014

Fast, correct service even while busy! Easy access from hotel; just across the street. No dislikes at all.

Date of visit: May 2014
Thank clunce
Reviewed December 11, 2013

I was in Grand Rapids on a snowy Sunday afternoon and most places were closed; but Biggby was open. I wanted something sweet and ordered the butterscotch -caramel latte (skim, no whip). It was sweet and good. The food selection seemed limited but the coffee...More

Date of visit: December 2013
Thank foresterc
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Restaurant Details

Open Hours
8:00 a.m. - 8:00 p.m.
6:00 a.m. - 9:00 p.m.
6:00 a.m. - 9:00 p.m.
6:00 a.m. - 9:00 p.m.
6:00 a.m. - 9:00 p.m.
6:00 a.m. - 9:00 p.m.
8:00 a.m. - 9:00 p.m.
Location and Contact Information
  • Address: 146 Monroe Center St NW, Grand Rapids, MI 49503-2825
  • Location: United States  >  Michigan (MI)  >  Kent County  >  Grand Rapids
  • Phone Number: +1 616-233-9010
  • E-mail
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