We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Biggby Downtown GR

146 Monroe Center St NW, Grand Rapids, MI 49503-2825
+1 616-233-9010
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent9%
  • Very good64%
  • Average18%
  • Poor0%
  • Terrible9%
9 Sep 2018
“Worst customer service ever”
23 Sep 2017
“Decent Drinks Could use Cleaning”
Open Now
146 Monroe Center St NW, Grand Rapids, MI 49503-2825
All Details
Write a ReviewReviews (11)
Traveller rating
Traveller type
Time of year

1 - 10 of 10 reviews

Reviewed September 9, 2018 via mobile

Worst service ever. First the cashier did not ring up proper drink, or size, while the barista was making drinks U told her it was the wrong and the size was wrong. She would not remake the drinks and would not give me my money...More

Thank Kevin D
Reviewed September 23, 2017

We were here during Art Prize. The place was not busy, yet the tables and floor were dirty. There were 3 people behind the counter. Someone could have been wiping tables and cleaning up. Average prices. We had friendly fast service.

Thank Rebe79
Reviewed June 27, 2016

I was in the area for a conference and had never been to this Biggby before. I had a coupon from Biggby in my email and I presented this to the barista when ordering. She said that they normally did not accept coupons on your...More

Thank 652jeniferw
Reviewed January 20, 2016

Beverage was a bit below average for what I expect from a Biggby. I've been frequenting various Biggby Coffee locations around MI since they opened in the Lansing area in the 90s. What I like about Biggby coffee is that they have a pleasant, smooth...More

Thank Elise L
Reviewed December 15, 2015

Even though it was during Art Prize and it was extremely crowded and busy, the baristas were still friendly and smiling!

Thank Beth A
Reviewed September 21, 2015

Conveniently located on a busy street corner, it's almost hidden by the trees that cover the entrance. Very busy and small counter to order. We usually saw lines waiting. Great coffee as in all Biggby locations.

Thank Marty J
Reviewed April 21, 2015

Friendly, fast service even when they get busy. Coffee is wonderful and the red bull freeze is a must when you are coffeeed out or on a nice warm day to cool off with but add some raspberry to it, it's so good!

Thank Kimgo0222
Reviewed May 17, 2014

Fast, correct service even while busy! Easy access from hotel; just across the street. No dislikes at all.

Thank clunce
Reviewed December 11, 2013

I was in Grand Rapids on a snowy Sunday afternoon and most places were closed; but Biggby was open. I wanted something sweet and ordered the butterscotch -caramel latte (skim, no whip). It was sweet and good. The food selection seemed limited but the coffee...More

Thank foresterc
Reviewed August 13, 2013

Being a Starbucks addict, I found Biggby a close second. I'm glad Starbucks was closed one day, which forced me to seek my coffee fix elsewhere and I found this place. They were very inviting and again the coffee is a close second to my...More

Nearby HotelsSee all 50 hotels in Grand Rapids
Homewood Suites by Hilton Grand Rapids Downtown
484 reviews
.09 km away
Amway Grand Plaza, Curio Collection by Hilton
1,865 reviews
.11 km away
270 reviews
.22 km away
JW Marriott Grand Rapids
1,083 reviews
.23 km away
Nearby Restaurants
The Chop House - Grand Rapids
322 reviews
.11 km away
Ruth's Chris Steak House
309 reviews
.12 km away
Sundance Grill & Bar
242 reviews
.10 km away
Lumber Baron
49 reviews
.11 km away
Nearby Attractions
Side Bar
8 reviews
.16 km away
Gerald R. Ford Museum
976 reviews
.51 km away
Grand Rapids Public Museum
606 reviews
.43 km away
Van Andel Arena
388 reviews
.39 km away
Questions & Answers
Get quick answers from Biggby Downtown GR staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Open Hours
8:00 a.m. - 8:00 p.m.
6:00 a.m. - 9:00 p.m.
6:00 a.m. - 9:00 p.m.
6:00 a.m. - 9:00 p.m.
6:00 a.m. - 9:00 p.m.
6:00 a.m. - 9:00 p.m.
8:00 a.m. - 9:00 p.m.
Location and Contact Information
  • Address: 146 Monroe Center St NW, Grand Rapids, MI 49503-2825
  • Location: United States  >  Michigan (MI)  >  Kent County  >  Grand Rapids
  • Phone Number: +1 616-233-9010
  • E-mail
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing