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Mermaid Bar and Grill

$$ - $$$
Seafood, American, Bar, Grill
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340 Water St, Saugatuck, MI 49453-8431
+1 269-857-8208
Website
Today
11:30 - 20:00
Open now
All hours
Hours:
Sun 11:30 - 20:00
Thu 11:30 - 20:00
Fri - Sat 11:30 - 21:00
More Info
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396 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
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Showing 394: English reviews
Rushville, United States
Level Contributor
4 reviews
4 of 5 bubbles Reviewed 1 week ago

My college roomie and I visited Saugatuck MI for 3 nights in October. We stayed at the Hilltop Cottage on the river. During our stay we went to the Mermaid Bar and Grill for the view. It was raining some so we ate indoors by a window. We ordered a steak to split and our waitress happily complied. The steak... More 

Helpful?
Thank Glenda S
Matt C, Public Relations Manager at Mermaid Bar and Grill, responded to this review

Glenda, Thank you so much for taking the time to review our restaurant. We greatly appreciate it and are even more delighted to hear that you enjoyed your visit with us. Best wishes, Matt Collver More 

Chicago, Illinois
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 26 October 2016

The soup and chicken wings were amazing. It was a busy Saturday and crowded l The hostess was rude when we told her there was only 2 of us. The food made up for it. Had blueberry Chipotle wings. Great

Helpful?
Thank Linda
Matt C, Public Relations Manager at Mermaid Bar and Grill, responded to this review

Hi Linda, Thank you for taking the time to review our restaurant. I am very sorry to hear that the hostess was rude. We will certainly address that. I am however, thrilled to know that you enjoyed the wings and soup and hope that you will visit us again despite the experience you had at the host stand. Kind regards,... More 

Michigan
Level Contributor
208 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed 23 October 2016 via mobile

Good food and drinks. Like there bloody Mary's. Good outside seats along dock. They close for the winter though

Helpful?
Thank DGoat
Matt C, Public Relations Manager at Mermaid Bar and Grill, responded to this review

Thank you for taking the time to review our restaurant. We sincerely appreciate it! Best wishes, Matt Collver More 

Level Contributor
18 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 October 2016 via mobile

I live in ludington but try to make it to the mermaid a few times in the summer. Love sitting outside by the water. I always get the stir fry, it is the best I've ever had. Place is a little pricy but worth it. The Thai lettuce wraps are also good.

Helpful?
Thank Amy B
Matt C, Public Relations Manager at Mermaid Bar and Grill, responded to this review

Hi Amy, Thank you so much for taking the time to review our restaurant. We are thrilled to hear that the Mermaid is on your summer destination list and consider it a sincere privilege. Best wishes, Matt More 

Holland, Michigan
Level Contributor
115 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 20 October 2016

What better way to share a beautiful afternoon with friends than a relaxing and quiet Kalamazoo River view, wide ranges of entrees and most pleasant waitstaff. We have eaten here often over the years ( prefer outside, but indoors next to the fireplace is great on chilly days) and whatever we order, the food is served efficiently, quickly and piping... More 

Helpful?
Thank jane o
Matt C, Public Relations Manager at Mermaid Bar and Grill, responded to this review

Hi Jane, Thank you so much for taking the time to review our restaurant. We sincerely appreciate the feedback and are delighted to hear that you enjoyed your dining experience with us. Thank you for your kind words and for allowing us to serve you. Best wishes, Matt Collver More 

Level Contributor
69 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 10 October 2016

Had a really good lunch outdoors on a lovely fall day. Ate while we peo[ple watched and also watched boats come in and out of harbor. Nice selection of sandwiches for lunch

Helpful?
1 Thank Kenneth L
Matt C, Public Relations Manager at Mermaid Bar and Grill, responded to this review

Hi Kenneth, Thank you for taking the time to review our restaurant. I am happy to hear that you enjoyed your dining experience with us. Sincerely, Matt More 

Tucson, Arizona
Level Contributor
5 reviews
4 restaurant reviews
3 of 5 bubbles Reviewed 4 October 2016

Had lunch on the patio. My friend ordered a salad and I had the burger and fries. We also ordered two beers. No glasses came with our beers so I asked the waiter for glasses. He returned with two glasses; one of which looked as if dishwasher powder was stuck on the inside of the glass. Unbelievable, had to ask... More 

Helpful?
Thank Linda M
Matt C, Public Relations Manager at Mermaid Bar and Grill, responded to this review

Hi Linda! Thank you for taking the time to review our restaurant and provide us with this valuable feedback. I am very sorry to hear about the less than exceptional service you received with the glass. Your server certainly should have apologized and shown more concern to the mistake that was made. We are constantly looking at ways to improve... More 

Joliet, Illinois
Level Contributor
16 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 3 October 2016

Wife and I went for lunch - and we'll go back, for sure. Food was really good, service was attentive and friendly, prices are good. What more could you possibly want in a dining experience in beautiful downtown Saugatuck 30 feet from the water?

Helpful?
Thank C M
Matt C, Public Relations Manager at Mermaid Bar and Grill, responded to this review

Thank you for your time in reviewing our restaurant. We are so happy to hear that you enjoyed your visit and look for to the next opportunity to serve you. More 

Detroit, Michigan
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 26 September 2016 via mobile

Great place to go for a drink on the water. Cucumber basil martinis are awesome!!! We didn't eat there but food looked good.

Helpful?
Thank meb22013
Matt C, Public Relations Manager at Mermaid Bar and Grill, responded to this review

Thank you for your kind review of our restaurant. We hope you will visit us again, next time you are in Saugatuck, and allow us to serve you lunch or dinner. Sincerely, Matt Collver More 

Schererville, Indiana
Level Contributor
4 reviews
3 restaurant reviews
4 of 5 bubbles Reviewed 25 September 2016

Everything was good, but there wasn't anything that made me want to go back. Nice service, and a great outdoor patio.

Helpful?
Thank jacklynrs24
Matt C, Public Relations Manager at Mermaid Bar and Grill, responded to this review

Thank you for reviewing our restaurant. We are continuously reviewing our restaurant and menu items for areas of improvement and hope that you will allow us the opportunity to serve you again. Sincerely, Matt Collver More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
Seafood, American, Bar, Grill
Meals
Lunch, Dinner
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Street Parking, Free Off-Street Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Reservations
Good for
Local cuisine, View, Bar Scene, Kids, Child-friendly
Open Hours
Sunday
11:30 - 20:00
Thursday
11:30 - 20:00
Friday
11:30 - 21:00
Saturday
11:30 - 21:00
Location and Contact Information
  • Address: 340 Water St, Saugatuck, MI 49453-8431
  • Location: United States  >  Michigan (MI)  >  Allegan County  >  Saugatuck
  • Phone Number: +1 269-857-8208
Description
We are a family owned, full service restaurant in Saugatuck, MI that welcomes all of our guests with a smile and sometimes - a hug! Our staff are very special to us here. We have team members who have been with us since we opened the doors in 1995! They have grown with the Mermaid as well - finishing college, getting married and raising families.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Mermaid Bar and Grill and other visitors
1 question
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3 months ago

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Questions? Get answers from Mermaid Bar and Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?