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Chili's Grill & Bar

15201 Trenton Rd, Southgate, MI 48195-3167
+1 734-281-1624
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Overview
  • Excellent30%
  • Very good15%
  • Average23%
  • Poor15%
  • Terrible15%
4 weeks ago
“Good Food and Bartender”
13 Feb 2017
“Senior citizens, Beware”
Closed Now
All hours
CUISINES
Bar, Mexican, American, Southwestern, Pub
PRICE
$$ - $$$
DETAILS
15201 Trenton Rd, Southgate, MI 48195-3167
Service
Food
Value
Atmosphere
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Reviews (26)
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1 - 10 of 26 reviews

Reviewed 5 days ago

My husband and I were in Sunday with a group and ordered the nachos. When they came the appearance of them left a lot to be desired. We tried them and they had the taste of being reheated. Each nacho was filled with the meat...More

Thank Barbara B
Reviewed 4 weeks ago via mobile

Stopped in for a quick lunch. We arrived about ten minutes after the restaurant opened to find no one at the entrance. We sat ourselves at the bar and the bartender took our order after dealing with another couple. We had two appetizers for lunch...More

Thank Mike P
Reviewed 27 February 2017 via mobile

Our waitress didn't know how the Ziosk works. I can understand why she didn't know because we asked the manager for assistance and her answer was that she didn't really know either because "she had never watched a customer go all the way through it...More

Thank Kona-ray
Reviewed 13 February 2017

Oh yes, the elusive discount. Well, Chili's has one. they sure do 10% too. But,,, that discount is Only for Full Entrees. Appetizers? No, no discount. Beverages? Are you kidding, nope. Nada. My $29 bill was reduced a whopping $2.03 LOL, tax was more than...More

Thank N D
Reviewed 29 December 2016 via mobile

Due to clueless hostess, we didn't even stay to eat and spent $34 at Logans instead. We came in to redeem almost 400 Chilis rewards points but had such a crappy experience with the hostess that I don't even care to return to use them...More

Thank Kona-ray
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

We're sorry to hear about the poor service during your recent visit. This is not the kind of experience we want our guests to have while visiting our restaurant. Please email us at social@chilis.com the following information so we can share your experience with this...More

Reviewed 18 December 2016 via mobile

While Chili's is a standard type restaurant, we do frequent the brand and this particular location. We rarely wait for a table and the service is very good. Orders are quick and always correct.... If there is ever a concern, the problem is corrected promptly...More

Thank jaureliak
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

Thank you so much for taking the time to send us this feedback. We love hearing about the great service you recently received at our Southgate Chili's. We will share this feedback with the manager and look forward to your next visit!

Reviewed 21 August 2016 via mobile

1. Freezing cold--a constant problem here. 2. Music far too loud. 3. Hygiene issues--another chronic problem here: -Two metal sections from under the bar fell and landed on the floor. Watched an employee pick them up and LAY THEM ON THE BAR! Directly off the...More

Thank Kona-ray
Reviewed 21 May 2016

Arrived with a long waiting line, we were told about 1/2 hour wait. It was only 15 minutes and we were seated, served drinks, which were delicious. We ordered our meal and it was at our table within 15 minutes. We were not rushed and...More

Thank Dond1001
Reviewed 24 March 2016

My wife and I dine quite a bit a Chili's. The atmosphere and wait staff are great. Plenty of food and drink and very reasonable pricing.

Thank snorkleSteve
Reviewed 1 March 2016 via mobile

We were totally disgusted by what we saw tonight during our meal. Our waitress sat a towel down & it slid off the counter and was on the floor for a few minutes. Another waitress came by, picked it up OFF THE FLOOR AND PUT...More

Thank Kona-ray
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Magina Books
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5.41 km away
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Bar, Mexican, American, Southwestern, Pub
Meals
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Takeout
Open Hours
Monday
21:00 - 23:00
Location and Contact Information
  • Address: 15201 Trenton Rd, Southgate, MI 48195-3167
  • Location: United States  >  Michigan (MI)  >  Southgate
  • Phone Number: +1 734-281-1624
  • E-mail