We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
1744 W Jesse James Rd, Excelsior Springs, MO 64024-1802
+1 816-637-7564
10:30 - 23:00
Closed now
See all hours
Sun - Thu 10:30 - 23:00
Fri - Sat 10:30 - 00:00
More Info
Add Photo Write a Review

8 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 8: English reviews
Excelsior Springs, Missouri
Level Contributor
44 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
1 of 5 bubbles Reviewed 14 January 2017 via mobile

Upon entering you see the staff which looks like they are on a work-release program! The place was the most filthiest I have ever been in, period. In the back you see pieces of food laying all over the floor, trash cans were over flowing and the restroom will make you vomit from the smell and the sticky floor! If... More 

Thank ssgtsuave
Gunter, Texas
Level Contributor
16 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 29 December 2016 via mobile

This is a combo KFC and Taco Bell and my son wanted Taco Bell but I wanted chicken. Unfortunately they were out of chicken unless I wanted chicken strips or popcorn chicken. I didn't want either. I didn't really want Taco Bell either, but I did order that and it was good, even if it wasn't what I wanted.

Thank Deb5309
Kearney, MO.
Level Contributor
415 reviews
374 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
2 of 5 bubbles Reviewed 16 December 2016 via mobile

I first I thought We caught them short handed or on a bad day, but I guess prior reviews support this is just a bad KFC. We entered with only one customer at the counter a head of us picking up a to go order. The lady at the counter said just a moment, slammed some tongs on counter by... More 

Thank KearneyCat
Level Contributor
4 reviews
4 restaurant reviews
2 of 5 bubbles Reviewed 1 November 2016 via mobile

If i could put 0 I would ridiculous 30 minutes and still waiting in drive thru There is 4 cars in the parking lot they cant be that busy

Thank Chris M
Saint Louis, Missouri
Level Contributor
30 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 3 October 2016

I stopped in on Wednesday 9-28-16 at 11 am and got a perfect thigh and leg special with surprisingly good mashed potatoes and gravy. Plus cashier "mel" was cheerful which really makes a difference.

1 review
1 of 5 bubbles Reviewed 26 September 2016

We went to KFC during half time to get some chicken...Ok so we ordered 1 big box on the taco bell side and 10 Chicken wings. ok easy order. You would think so...not. Got home to eat only to find out we got chicken strips not the chicken wings we order. Tried to call KFC but they had the fax... More 

Thank Donnas H
Excelsior Springs, Missouri
1 review
1 of 5 bubbles Reviewed 11 October 2015

they wont throw away chicken so there is chance you get 5 hr old chicken hard as a rock not keep clean drive thur is a 10 min wait or longer of all the kfc I been to from here to texaS THIS IS THE WORST EVER

Thank Robert W
Midwest City, Oklahoma
Level Contributor
49 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
1 of 5 bubbles Reviewed 7 July 2015

Seriously, we were disgusted by the food we got and threw most of it away. Chicken was over cooked and dry and tasted of old burnt grease. Sides were room temp and worst of all we got no cutlery or napkins in our to go bag.

1 Thank butterbean73

Travellers who viewed KFC also viewed

Excelsior Springs, MO

Been to KFC? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    2.5 of 5 bubbles
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
Open Hours
10:30 - 23:00
10:30 - 23:00
10:30 - 23:00
10:30 - 23:00
10:30 - 23:00
10:30 - 00:00
10:30 - 00:00
Location and Contact Information
  • Address: 1744 W Jesse James Rd, Excelsior Springs, MO 64024-1802
  • Location: United States  >  Missouri (MO)  >  Excelsior Springs
  • Phone Number: +1 816-637-7564

Questions & Answers

Questions? Get answers from KFC staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?