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Chaz on the Plaza

325 Ward Pkwy, The Raphael Hotel, Kansas City, MO 64112-2111
+1 816-802-2152
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  • Excellent64%
  • Very good22%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“brunch” (24 reviews)
“veal oscar” (17 reviews)
Open Now
7:00 a.m. - 9:00 p.m.All hours
American, Contemporary, Gluten Free Options, Vegetarian Friendly
325 Ward Pkwy, The Raphael Hotel, Kansas City, MO 64112-2111
All Details
Write a ReviewReviews (402)
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1 - 10 of 402 reviews

Reviewed 3 days ago

Consistently good. Great service. Menu changes often and specials are often unique. But we stick to standards, steaks, ets always well prepared. Wine service excellent. Have been dining here for 28 years, through thick and thin and always return

Thank Dan H
Reviewed 2 weeks ago via mobile

This cozy corner caters to a very mature crowd. The nightly music is quite varied in quality and genre. The food and drink is ok but has an odd combination of plush red interior yet a statehouse bar and a local crowd. Can’t figure out...More

Thank francis v
Bill C, General Manager at Chaz on the Plaza, responded to this reviewResponded 2 weeks ago

francis v, Thank you for being our guest at Chaz on the Plaza at the Raphael Hotel. We appreciate your patronage as well as your thoughts. We try to provide a variety of music for all of our guests. We hope to do the same...More

Reviewed 4 weeks ago via mobile

Went for Restaurant Week. Arrived early and had a drink in the bar area WONDERFUL! Atmosphere and service again WONDERFUL and then the food arrived and it was so bland, no flavor. Potatoes looked and tasted like frozen hash browns steak was cooked correctly but...More

Thank degoche
Bill C, General Manager at Chaz on the Plaza, responded to this reviewResponded 3 weeks ago

Dear degoche,, Thank you for taking the time to share your thoughts, and provide us the opportunity to review the unfortunate circumstances that you endured in regards to your entrée selection. We obviously want to apologize that we failed to provide a better dining experience....More

Reviewed 5 weeks ago via mobile

I hoped I spelled his name right because his attention to detail would be offended otherwise! I love this hotel and resturant. I stay in KC about once a month for work and continue to choose to stay here every time as it is reliable,...More

Thank Happygolucky4517
Bill C, General Manager at Chaz on the Plaza, responded to this reviewResponded 4 weeks ago

Happygolucky4517, Thank you for taking the time to share you recent experience with us at the Raphael Hotel, and while dining at Chaz on the Plaza. We will make certain to share your comments with Layton as well! We apologize the Sea Bass has taken...More

Reviewed 5 weeks ago

We dined for breakfast and there were hits and misses. My spouse loved her pancakes and the side of bacon. My mimosa was perfect but the omelet's cheddar cheese literally overwhelmed the rest of the ingredients. There was too much and it was just too...More

Thank SEC14
Bill C, General Manager at Chaz on the Plaza, responded to this reviewResponded 4 weeks ago

SEC14, Thank you for taking the time to advise us in regards to your recant visit to Chaz, We appreciate your valued input on the disappointment of your omelet, as well as the praise for the other aspects of your meal and service. We regret...More

Reviewed 13 January 2018 via mobile

Very well done. We came for restraunt week, great choices, we tried one of each item - delicious. Good service.

Thank jossb7
Bill C, General Manager at Chaz on the Plaza, responded to this reviewResponded 5 weeks ago

jossb7, Thank you for being our Guest at Chaz on the Plaza, and for taking the time to share your thoughts. We appreciate your efforts, as well as yoiur patronage!

Reviewed 8 January 2018

We recently stayed at the Raphael a small boutique hotel adjacent to Country Club Plaza in Kansas City, Missouri. The hotel was outstanding but we were disappointed with Chaz, the hotel restaurant. My wife ordered the pork tenderloin which was average. I ordered the Signature...More

Thank verdere
Bill C, General Manager at Chaz on the Plaza, responded to this reviewResponded 9 January 2018

verdure, Thank you so much for your kind words regarding the Hotel. I obviously want to apologize for the disappointment you endured with your dining experience in Chaz. If you would be willing to contact me at bill@raphaelkc.com, I would like to discuss this unfortunate...More

Reviewed 3 January 2018

In August of 2004, my wife and I celebrated our 20th anniversary in a most remarkable way – we spent the weekend at the Raphael Hotel and dined at the Chaz Restaurant in the lower level of the historic building. For our anniversary dinner, we...More

Thank scott h
Bill C, General Manager at Chaz on the Plaza, responded to this reviewResponded 4 January 2018

Scott h, Thank you for taking the time to share the details of your unfortunate dining experience. We certainly want to apologize for the challenges you endured. As you know, our Food and beverage Director has already been in contact with you, and will continue...More

Reviewed 24 December 2017 via mobile

Local elder hangout, uniwue menu combinations. Cooked steaks incorrectly,...both. Crowded room setup, live music crammed in corner. Service nice but slow at times. Expensive. Hard working very cute bartender..Gina.More

Thank colesloough
Jordan C, Manager at Chaz on the Plaza, responded to this reviewResponded 26 December 2017

Hello Colesloough, Thanks you for taking the time to leave your feedback. While we are glad you enjoyed our menu and the service, I am sorry that the rest of the experience was below our standards. We pride ourselves on delivering a memorable experience, and...More

Reviewed 2 December 2017

We were staying at the Raphael so we dined there on one of our nights. We requested a secluded booth which was fun and festive. A nice touch was the staff leaving a signed Birthday card at the table for our guest of honor celebrating...More

Thank jbgshrink
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Ask a question
Questions & Answers
Kathleen P
24 June 2016|
AnswerShow all 3 answers
Response from Deanna B | Property representative |
We have our outdoor summer concert series, Strings on the Green from 4p-7p and inside the music is from 7p-11p. We look forward to seeing you soon!
19 November 2015|
AnswerShow all 4 answers
Response from Bill C | Property representative |
Hello Valerie, Thank you for your question regarding smoking areas near Chaz. We do have an outside uncovered patio area just a few steps outside of Chaz, where smoking is permissible. Of course, remember it is outside, and... More
19 November 2015|
AnswerShow all 5 answers
Response from Patrick J | Property representative |
Thank you all for your replies. As they mentioned, we do have an outdoor patio area that is easily accessible from the Chaz Restaurant.
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$25 - US$41
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Free Wifi, Reservations, Private Dining, Seating, Waitstaff, Parking Available, Valet Parking, Serves Alcohol, Full Bar
Dining Style
Casual Elegant
Good for
Groups, Special Occasion Dining, Business meetings, Bar Scene, Romantic
Open Hours
7:00 a.m. - 9:00 p.m.
6:30 a.m. - 10:00 p.m.
6:30 a.m. - 10:00 p.m.
6:30 a.m. - 10:00 p.m.
6:30 a.m. - 10:00 p.m.
7:00 a.m. - 11:00 p.m.
7:00 a.m. - 11:00 p.m.
Location and Contact Information
  • Address: 325 Ward Pkwy, The Raphael Hotel, Kansas City, MO 64112-2111
  • Location: United States  >  Missouri (MO)  >  Kansas City
  • Phone Number: +1 816-802-2152
  • E-mail
Our Kansas City Plaza restaurant's charming atmosphere is enhanced by modern American cuisine & live music performed nightly and from 10 am - 1 pm during Weekend Jazz Brunch Saturdays and Sundays. Menus at the hotel's Chaz Restaurant in Kansas City reflect regional bounty & the culinary team's creativity. Cuisine is complemented with a Wine Spectator Award-winning wine list, domestic and imported beers, cocktails, spirits, single malt Scotch and Bourbons, and a selection of liqueurs and ports.
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