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Steak 'n Shake

681 Sycamore Dr, Sullivan, MO 63080-3305
+1 573-203-6260
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  • Excellent9%
  • Very good23%
  • Average13%
  • Poor13%
  • Terrible42%
11 Jul 2017
“Good food, not enough help”
25 Nov 2016
“The same thing at every location”
Restaurant Hours
681 Sycamore Dr, Sullivan, MO 63080-3305
All Details
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Reviews (43)
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1 - 10 of 43 reviews

Reviewed 4 weeks ago via mobile

We just stopped trying to get lunch, we were the only ones in line waiting for a table, no one even addressed us. Waited over 5 minutes for someone to even greet us. We finally got seated and waited 15 minutes and no waitress even...More

Thank McNeelyMOM
Reviewed 16 July 2017 via mobile

Went there today at lunch,what a joke, after we were finally seated in a half empty restaurant it went downhill!! No silverware,no spoons for shakes,no placemats, and shakes were 10 minutes late,blamed on backup,it was at least HALF empty,but only because I counted ,17 people...More

Thank Timmy1972
Reviewed 16 July 2017 via mobile

Stopped here with my family on the way to a camping trip and stood there for a while to get seated. Once we were seated no one ever came to our table and the table next was said they had been sitting there for 15...More

Thank loomomof2
Reviewed 12 July 2017 via mobile

Slow service and food order was incorrect and they ran out of Cole slaw. Chili was substituted for two of our family members instead. Chili was GROSS-not at all like it typically is at other locations. It was thick, as if it had been sitting...More

Thank Jensdha
Reviewed 11 July 2017

We have always liked Steak n Shake, but they are consistently short handed or maybe just incompent at the Sullivan location. It takes forever to get served and the restrooms almost always need cleaning. I can't understand why this store can't get its act together,...More

1  Thank larry511
Reviewed 24 June 2017 via mobile

Worse service ever. Spilled our drinks, did not get refills. Brought order out in pieces. Some finished eating before rest order came out. Charged wrong.

Thank Carrie F
Reviewed 25 April 2017 via mobile

I went for dinner and was able to be seated immediately. I sat for several several minutes before being acknowledged by my waitress. When she did come over, she was very sweet and friendly and took my order promptly. Again, it took quite some time...More

Thank Laura V
Reviewed 22 December 2016 via mobile

Stopped in with my kids on the way to Springfield..... We were seated quickly, however after fifteen minutes no one came to even greet us or take our drink order. I asked for our waitress and still nothing. The waitress walked by with a full...More

Thank Brad S
Reviewed 25 November 2016

The food is average at best and portions are always small (even if you don't pay a lot). It takes a long time to get food and sometimes you barely get any service. The bathrooms at this location needed a really good cleaning (overflowing trash...More

Thank JackieNPaul
Reviewed 12 September 2016

Not to make excuses for them, but they are going through a staffing transition. All positions were available for hire (including GM) in the classifieds as of yesterday... The last time we dined was not great. I treated my boys out to dinner while their...More

Thank MrsSibona
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$5 - US$10
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Location and Contact Information
  • Address: 681 Sycamore Dr, Sullivan, MO 63080-3305 (Formerly Steak N Shake)
  • Location: United States  >  Missouri (MO)  >  Sullivan
  • Phone Number: +1 573-203-6260
  • E-mail
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
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