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Chili's

) #104 of 116 Restaurants in Helena $$ - $$$ American, , Mexican
2790 N Washington St, Ste 2, Helena, MT 59602-1218
+1 406-442-3500
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Overview
  • Excellent15%
  • Very good31%
  • Average22%
  • Poor18%
  • Terrible14%
3 Mar 2017
“food & service”
29 Dec 2016
“Average food, below average service, good atmosphere”
Closed Now
All hours
CUISINES
American, Southwestern, Mexican
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
2790 N Washington St, Ste 2, Helena, MT 59602-1218
Write a Review
Reviews (76)
Traveller rating
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1 - 10 of 76 reviews

Reviewed 9 May 2017 via mobile

I can honestly say this was the worst service I have ever had at a chilis here or anywhere. There were ten of us for a graduation party and we arrived st 6 pm. They put two tables together for us and both were still...More

Thank groupleader45212
Reviewed 21 March 2017

We visited Chili's on a weekday at 6:30pm. The restaurant was very busy but we were seated within 10 minutes. Our appetizer (Onion rings) arrived in a timely manner and was tasty and hot. We then waited over 60 minutes for our entrees which arrived...More

Thank Bart B
Reviewed 12 March 2017

Had their special 2 for $22 the first night during our stay. We ordered BBQ ribs (1/2 rack), broccoli, and salad. All were excellant, our waiter was super attentive. Went back a second night. There was an issue with the dish washer so our meal...More

Thank DandME88
Reviewed 3 March 2017

I just ate at this establishment for lunch and the food selection was okay. The service was better the longer I was there. The lunch price was average for the sampler dish I had. The Arnold Palmer drink could have used more lemonade in the...More

Thank 394frederickb
Reviewed 13 January 2017 via mobile

Tried chilis 3 times in the last 5weeks or so. Service is always good but takes too long to get average food. Not going backMore

Thank debirandolph
Guest Engagemen... T, Guest Relations Manager at Chili's, responded to this reviewResponded 17 January 2017

We're very sorry to hear about the slow service during your recent visit. This is not the kind of experience we want our guests to have while visiting our restaurant. Please email us at social@chilis.com the following information so we can share your experience with...More

Reviewed 8 January 2017 via mobile

45 minutes to get raw meat on a plate, then it took another 15 minutes to get it back barely cooked more and the rest of the food cold.More

Thank Jamie S
Guest Engagemen... T, Guest Relations Manager at Chili's, responded to this reviewResponded 11 January 2017

Jamie, we apologize that your recent meal was not as good as it should have been. Your food should always be cooked correctly and served in a timely manner. We want to make this right. Please email us at social@chilis.com the following information so we...More

Reviewed 29 December 2016

Usually good food & service, we decided to stop for a quick lunch that wasn't fast food. It was around 1:30, so after the lunch rush and the service indicated they might have let everyone go home for the day! It was not good. The...More

Thank Mlbpafan
Reviewed 17 December 2016 via mobile

Went for Happy Hour. No host/hostess. Three servers passed waiting customers and announced they be right with us. Several tables in bar were empty but had dirty glassware and one even had a wet towel. It was as if some quit mid shift. We left...More

Thank rubyblue1
Guest Engagemen... T, Guest Relations Manager at Chili's, responded to this reviewResponded 21 December 2016

We're sorry to hear that your recent experience was not as good as it should have been. We want to make this right. Please email us at social@chilis.com the following information so we can share your experiences with this restaurant and get in touch with...More

Reviewed 15 December 2016

Chili's is usually our go to spot when we are in Helena. Most of the time the food is great. However, this time the food was just above average. Our meals seemed to be overly salted and just didn't have the same quality as previous...More

Thank Charles B
Reviewed 7 December 2016

Fried pickles are a yummy appetizer! Quesadillas are tasty, lots of good choices on the menu, staff is friendly and helpful.

Thank Pam H
Nearby
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Nearby Attractions
Cathedral of St. Helena
442 reviews
3.35 km away
Montana State Capitol
351 reviews
3.22 km away
Montana Historical Society Museum
199 reviews
3.09 km away
Great Northern Carousel
130 reviews
2.97 km away
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
American, Southwestern, Mexican
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Serves Alcohol, Full Bar, Wheelchair Accessible
Good for
Child-friendly, Kids
Open Hours
Sunday
11:00 - 21:00
Monday
11:00 - 21:00
Tuesday
11:00 - 21:00
Wednesday
11:00 - 21:00
Thursday
11:00 - 21:00
Friday
11:00 - 22:00
Saturday
11:00 - 22:00
Location and Contact Information
  • Address: 2790 N Washington St, Ste 2, Helena, MT 59602-1218
  • Location: United States  >  Montana (MT)  >  Helena
  • Phone Number: +1 406-442-3500
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