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The Works Bakery Cafe

5a Mill Rd, Durham, NH 03824-3046
+1 603-868-3500
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  • Excellent35%
  • Very good26%
  • Average14%
  • Poor14%
  • Terrible11%
Travellers talk about
“sandwiches” (6 reviews)
“soup” (2 reviews)
“sandwich shop” (2 reviews)
Closed Now
American, Cafe, Healthy
5a Mill Rd, Durham, NH 03824-3046
All Details
Write a ReviewReviews (34)
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1 - 10 of 34 reviews

Reviewed 2 March 2018

We stopped here on the first day of the meet. Lots of choices and toppings. They have breakfast and lunch. Everyone was happy with their selction.

Thank swimmama2018
Reviewed 18 December 2017

Hope you like bagels! Endless bagel options with a few muffins and scones thrown in. They have organic yogurt with berries/granola but you have to ask for it because they usually don't make them ahead of time. Also, if you want a real egg sandwich,...More

Thank newenglandhiker
Reviewed 24 November 2017 via mobile

High quality farm-to-table cafe never disappoints. With a large parking lot and plenty of 2-4 person tables thus has become a go-to spot for business meals.

Thank Zachary S
Reviewed 3 October 2017 via mobile

The Works is a great place for a quick, tasty, healthy bite. It is not unusual to see small meetings happening there over coffee or locals reading or studying while they snack. There is usually a daily hot special in addition to soups, salads, sandwiches,...More

Thank mary c
A TripAdvisor Member
Reviewed 10 August 2017 via mobile

Consistently great! Very courteous folks wait on you. Bagels are yummy. Frozen coffee beverage was great on a hot July afternoon.

Thank A TripAdvisor Member
Jen R, Marketing Manager at The Works Bakery Cafe, responded to this reviewResponded 14 August 2017

Thanks for the review -- and we agree a frozen beverage always hits the spot on a hot day.

Reviewed 30 May 2017

This is a great soup and sandwich shop. The food is freshly made to order. Menu is healthy and original and smoothies are top notch. You feel satisfied and fulfilled after you eat here.More

Thank ZZNH
Becky K, Public Relations Manager at The Works Bakery Cafe, responded to this reviewResponded 13 June 2017

Thank you ZZNH! We are extremely happy that you had a great experience at The Works. Our team works hard to make an original, yummy menu with really excellent choices. It's great to hear that it landed well with you! Please, come again anytime. We...More

Reviewed 29 May 2017

The bagels and cream cheeses are good, but I mean they're just bagels. Slightly above Panera, no Jewish deli. The service is standard level of pleasantness, helpfulness, and friendliness - relative to a mechanic shop which makes most of its money on municipal towing. (They're...More

Thank Conor N
Becky K, Public Relations Manager at The Works Bakery Cafe, responded to this reviewResponded 13 June 2017

Hi Conor N, Thank you for your feedback. Your analogy really does help us understand what it was like to be a customer that day. We're really sorry it wasn't outstanding, but your feedback helps us improve. Thank you, Becky for The Works

Reviewed 21 April 2017

My son and I stopped in just before closing which we didn't realize they were closing. The two girls were nice & friendly but the smoothies we each got seemed to be a little more soupy then they should of been and tasted ok. Seemed...More

Thank DougieFresh17
Becky K, Public Relations Manager at The Works Bakery Cafe, responded to this reviewResponded 24 May 2017

Thank you so very much for taking the time to review us. We're sorry the smoothies weren't of the texture or taste you were expecting. We'll take your feedback to help us make the best smoothies, every time, for every customer. We're grateful and thrilled...More

Reviewed 29 March 2017

Been here several time for bagel sandwiches. The bagels tasted fresh but somehow lacked deeper flavor or balanced chewiness. Also the coffee was just OK. I usually have decaf but there was nothing exceptional about it --- just like DD's. I prefer the rich dark...More

Thank Prentiss P
Becky K, Public Relations Manager at The Works Bakery Cafe, responded to this reviewResponded 24 May 2017

Dear Prentiss P, Thank you for letting us know your experience. Your honest review helps us get clear on how we need to improve so that you, and all our customers, are welcomed and pleased with every visit. Thank you, as well, for letting us...More

Reviewed 5 March 2017

The place is just a textbook example of poor customer service. The people behind the counter act as if you are interrupting their private time by wanting to order. The staff seems like a clique that wishes you would just go away. The system for...More

Thank MarxBrother
Becky K, Public Relations Manager at The Works Bakery Cafe, responded to this reviewResponded 24 May 2017

Hi MarxBrother, We at The Works apologize for the bad experience you had with us. You are right: our customers deserve courtesy, attention, and care. We really appreciate your feedback. It will help us fix our weak spots so that our customers feel welcomed. Thank...More

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Takeout, Seating, Free Off-Street Parking, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Free Wifi, Wheelchair Accessible, Accepts Credit Cards
Good for
Open Hours
6:00 a.m. - 6:00 p.m.
6:00 a.m. - 6:00 p.m.
6:00 a.m. - 6:00 p.m.
6:00 a.m. - 6:00 p.m.
6:00 a.m. - 6:00 p.m.
6:00 a.m. - 6:00 p.m.
6:00 a.m. - 6:00 p.m.
Location and Contact Information
  • Address: 5a Mill Rd, Durham, NH 03824-3046
  • Location: United States  >  New Hampshire (NH)  >  Durham
  • Phone Number: +1 603-868-3500
  • E-mail
The Works to you: humanely-raised, naturally-cured meats and poultry with no antibiotics or added hormones. Local eggs from cage-free chickens. Hormone- and antibiotic-free milk and cream cheese from Vermont family farms. Breakfast and lunch sandwiches and paninis on artisan bread, wraps or traditional boiled-and-baked bagels made with unbleached, unbromated flour. Fresh salads. Hearty, from scratch soups. Fresh-fruit smoothies. Rainforest Alliance Certified coffee. Thoughtfully sourced, local when possible. Open daily 6:30-6.
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