We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Lock 24 Restaurant

Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
33 Water St, Baldwinsville, NY 13027-2320
+1 315-635-2794
Website
Today
11:00 - 21:00
Closed now
See all hours
Hours:
Sun 09:30 - 21:00
Mon - Wed 11:00 - 21:00
Thu - Sat 11:00 - 22:00
More Info
Add Photo Write a Review

120 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 120: English reviews
Level Contributor
52 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
Reviewed 5 days ago NEW via mobile

This is a nice place to have lunch or appetizers on the deck and watch the ships pass through the locks. Unfortunately they are trying to expand into dinner service. Do less and do it well! On a recent visit I ordered salmon. The outside was crisp and the interior cold. The asparagus that accompanied it was old and overcooked.The... More 

Helpful?
Thank Laura K
Level Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Food and menu have improved greatly with the new owners. Menu is great and prices are good too. They seem to struggle a little with waitresses as it seems that they turn them over a lot. We go every 3-4 times a month and rarely see the same waitresses. The desserts are not as good as their main dishes. Bartenders... More 

Helpful?
1 Thank Stan W
Baldwinsville
Level Contributor
236 reviews
127 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
Reviewed 6 March 2017 via mobile

I am sending an updated review as this owner deserves it. The food was better and the menu was far more expansive than last time. I believe the owner thanked us for our. Visit. Sunday lunch is not the most busy. Food was good may give them another chance

Helpful?
1 Thank Mike A
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 26 February 2017 via mobile

Went to the lock with my husband for dinner. I had the all you can eat shrimp which was absolutely perfect. My husband had the prime rib that was cooked to perfection and very tasty. A few drinks and talking w the friendly staff and owners...As always a great night at the Lock. Love this place.

Helpful?
1 Thank Dorrie S
Rochester, New York
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 8 February 2017

After enjoying an excellent lunch at Lock 24 days earlier, my wife and I decided to stop for dinner. We were immediately greeted at the door by the owner and shown to our seats. Its always nice to see the owner on the premises. Our server was very attentive, explaining several specials to us. Dinner was excellent. It is nice... More 

Helpful?
1 Thank rich1399
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 25 January 2017 via mobile

I frequent the Lock a lot. Love the new owners and all of the staff. I go there for lunch and dinner and have always had excellent service and food. I have no complaints and will continue to go there. They have monthly food specials that are always wonderful and very fairly priced. You feel very welcomed at the Lock... More 

Helpful?
2 Thank Dorrie S
Baldwinsville
Level Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 17 January 2017

Lunches were still okay under new management but dinners and quality suffering. Discussed it with owner and nothing done for us after an $80 dinner tab. Some very unfriendly occurrences with staff, didn't feel like I was welcomed anymore so I don't go there. Seems to be a recurring theme, sad really. I can get a much better glass of... More 

Helpful?
Thank BVille-Bob
Dave B, Owner at Lock 24 Restaurant, responded to this review

Hello, We're sorry to hear that you have been less than impressed by your recent experiences with us. We take all feedback from our guests very seriously, and we are interested in hearing more from you. We'd appreciate if you could send an email to info@lock24restaurant.net with more information about your experiences with unfriendly staff, and declining meal quality. Your... More 

Syracuse, New York
Level Contributor
58 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 11 January 2017

We went early on a Wednesday evening. The restaurant was not crowded. The food was very good, with wonderful service..

Helpful?
2 Thank dmjcamera
Syracuse, New York
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 19 November 2016 via mobile

I have been 3 times ( 2 times for dinner with a large group & once for lunch on the deck for a birthday) and have never been disappointed. Last night was the most recent - 11 of us - in the backroom which was great, we could enjoy ourselves without bothering the other patrons. Our server Melody was very... More 

Helpful?
1 Thank Ree103
Level Contributor
68 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
Reviewed 5 November 2016 via mobile

We recently ate here with 4 adults and 1 child. We never really cared for it before but decided to try it again since we heard there were new owners. We are so glad we did!! First off, the entire restaurant is way cleaner than it ever was before and the staff is much more professional. Our food was exceptional.... More 

Helpful?
1 Thank CM13031

Travellers who viewed Lock 24 Restaurant also viewed

Baldwinsville, Finger Lakes
Baldwinsville, Finger Lakes
 
Baldwinsville, Finger Lakes
Baldwinsville, Finger Lakes
 

Been to Lock 24 Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
American, Bar, Seafood, Gluten Free Options
Meals
Lunch, Dinner
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Child-friendly, View
Open Hours
Sunday
09:30 - 21:00
Monday
11:00 - 21:00
Tuesday
11:00 - 21:00
Wednesday
11:00 - 21:00
Thursday
11:00 - 22:00
Friday
11:00 - 22:00
Saturday
11:00 - 22:00
Location and Contact Information
  • Address: 33 Water St, Baldwinsville, NY 13027-2320
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Baldwinsville
  • Phone Number: +1 315-635-2794

Questions & Answers

Questions? Get answers from Lock 24 Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?