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Lock 24 Restaurant

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33 Water St, Baldwinsville, NY 13027-2320
+1 315-635-2794
11:00 - 21:00
Closed now
See all hours
Sun 09:30 - 21:00
Mon - Wed 11:00 - 21:00
Thu - Sat 11:00 - 22:00
More Info
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120 Reviews from our TripAdvisor Community

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Showing 120: English reviews
Level Contributor
52 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
Reviewed 5 days ago NEW via mobile

This is a nice place to have lunch or appetizers on the deck and watch the ships pass through the locks. Unfortunately they are trying to expand into dinner service. Do less and do it well! On a recent visit I ordered salmon. The outside was crisp and the interior cold. The asparagus that accompanied it was old and overcooked.The... More 

Thank Laura K
Level Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Food and menu have improved greatly with the new owners. Menu is great and prices are good too. They seem to struggle a little with waitresses as it seems that they turn them over a lot. We go every 3-4 times a month and rarely see the same waitresses. The desserts are not as good as their main dishes. Bartenders... More 

1 Thank Stan W
Level Contributor
236 reviews
127 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
Reviewed 6 March 2017 via mobile

I am sending an updated review as this owner deserves it. The food was better and the menu was far more expansive than last time. I believe the owner thanked us for our. Visit. Sunday lunch is not the most busy. Food was good may give them another chance

1 Thank Mike A
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 26 February 2017 via mobile

Went to the lock with my husband for dinner. I had the all you can eat shrimp which was absolutely perfect. My husband had the prime rib that was cooked to perfection and very tasty. A few drinks and talking w the friendly staff and owners...As always a great night at the Lock. Love this place.

1 Thank Dorrie S
Rochester, New York
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 8 February 2017

After enjoying an excellent lunch at Lock 24 days earlier, my wife and I decided to stop for dinner. We were immediately greeted at the door by the owner and shown to our seats. Its always nice to see the owner on the premises. Our server was very attentive, explaining several specials to us. Dinner was excellent. It is nice... More 

1 Thank rich1399
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 25 January 2017 via mobile

I frequent the Lock a lot. Love the new owners and all of the staff. I go there for lunch and dinner and have always had excellent service and food. I have no complaints and will continue to go there. They have monthly food specials that are always wonderful and very fairly priced. You feel very welcomed at the Lock... More 

2 Thank Dorrie S
Level Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 17 January 2017

Lunches were still okay under new management but dinners and quality suffering. Discussed it with owner and nothing done for us after an $80 dinner tab. Some very unfriendly occurrences with staff, didn't feel like I was welcomed anymore so I don't go there. Seems to be a recurring theme, sad really. I can get a much better glass of... More 

Thank BVille-Bob
Dave B, Owner at Lock 24 Restaurant, responded to this review

Hello, We're sorry to hear that you have been less than impressed by your recent experiences with us. We take all feedback from our guests very seriously, and we are interested in hearing more from you. We'd appreciate if you could send an email to info@lock24restaurant.net with more information about your experiences with unfriendly staff, and declining meal quality. Your... More 

Syracuse, New York
Level Contributor
58 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 11 January 2017

We went early on a Wednesday evening. The restaurant was not crowded. The food was very good, with wonderful service..

2 Thank dmjcamera
Syracuse, New York
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 19 November 2016 via mobile

I have been 3 times ( 2 times for dinner with a large group & once for lunch on the deck for a birthday) and have never been disappointed. Last night was the most recent - 11 of us - in the backroom which was great, we could enjoy ourselves without bothering the other patrons. Our server Melody was very... More 

1 Thank Ree103
Level Contributor
68 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
Reviewed 5 November 2016 via mobile

We recently ate here with 4 adults and 1 child. We never really cared for it before but decided to try it again since we heard there were new owners. We are so glad we did!! First off, the entire restaurant is way cleaner than it ever was before and the staff is much more professional. Our food was exceptional.... More 

1 Thank CM13031

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
American, Bar, Seafood, Gluten Free Options
Lunch, Dinner
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Child-friendly, View
Open Hours
09:30 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
Location and Contact Information
  • Address: 33 Water St, Baldwinsville, NY 13027-2320
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Baldwinsville
  • Phone Number: +1 315-635-2794

Questions & Answers

Questions? Get answers from Lock 24 Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?