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Dinner, Breakfast, Lunch
Seating, Parking Available, Highchairs Available, Wheelchair Accessible, Full Bar, Table Service, Reservations, Serves Alcohol
Reviews (165)
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Reviewed December 25, 2020

Do not go by picture posted on there website. I use my timeshare week and it marked as prime resort but it is not at all. The normal hotel check in lobby and timeshare lobby has night and day difference. To be honest the bed...has no bed skirt and blanket is very thin and has holes. Even bedsheet look like 10 year old. The towel is sooooo old that color change to yellow. Even I complain about blanket and they told me they give me new one but I need to return old right away. With COVID I want to leave new blanket in room for day before we can start using but they are so stingy to even give anything extra. Heating unit is so loud so hard to sleep at night. Even when you enter in building it has distinct smell but good thing is not in room. Bed is making so much noice with small movements. I feel like timeshare property is one of the motel weekly room. The hotel room building look much nicer. I don’t think I will stay here for my entire week. You usually come to vacation to relax and enjoy but this place is not enjoyable at all. I am sure people stay at there hotel they must have completely different experience.More

Date of visit: December 2020
Reviewed November 23, 2020 via mobile

Been coming for Years this year with Covid-19 decided to come for Thanksgiving to just enjoy time with family making dinner in our unit. Love it here anytime of the year unit was updated from last unit I was in very nice !

Date of visit: November 2020
Reviewed October 20, 2020 via mobile

Stayed in building 13. first floor. Room 844. It was a one bedroom unit. I wasn't expecting much so I wasn't too disappointed. The unit is dated but adequate. However, here were my biggest gripes. The light bulbs are very low wattage. Very hard to...read at night even with all the lights turned on. I understand that with Covid, precautions need to be taken, but plastic covers were put on the pillows. It was very noisy, uncomfortable and hot. Ended up going to Walmart to buy pillows. The blanket had tears in it. My biggest problem, however, is that the walls are really thin. I guess my unit is a lockoff. There is a huge gap in the bottom of door. We could hear everything going on next door. Put a towel in gap to block light and noise but it didn't help much. That being said the grounds are very pretty and there are lots if activities to keep kids occupied. Good place for families if you aren't picky with accommodations. The restaurant was good with decent portions.More

Date of visit: October 2020
Reviewed August 4, 2020

The entertainment staff was Hands on all day and night Always things to do never boring. Even had entertainment in the pool daily.

Date of visit: July 2020
Reviewed August 3, 2020

I have heard people rave about the food here, but we did not enjoy it. One of the restaurants we ate at during our stay was Eleanor's Italian Kitchen is supposed to be a "NY-style" pizzeria, but the pizza crust tasted frozen/doughy and the sauce...was way too garlicky. We also ordered from the Roman Garden, which had a more creative menu for dinner, but the prime rib was also extremely garlicky and overcooked, the chicken pot pie was very salty, and my son's linguine was mushy and the meatballs were mostly breadcrumbs. And again, too much garlic in the marinara sauce, which was also flavored with thyme, which was perfume-y and unusual (not in a good way.)More

Date of visit: July 2020
Reviewed July 28, 2020

Great Food, decent prices, I love their appetizers, they keep me going, very friendly servers, not even one complaint

Date of visit: July 2020
Reviewed July 27, 2020

We've been trading time shares for 30+ years and this was one of the worst. Dirty, shabby and smelly room. Of the 3 TV's in our suite, only ONE worked the other two had various parts sitting next to the TV. Called maint every hour...for 4 hours to fix but they never showed up. I cobbled together parts to get one of the TV's working. Room smelled bad when we arrived, turned out the air conditioner was full of mold and dust. They sprayed Febreeze on it so it didn't smell (only took 3 phone calls). Ordered a hot dog in their snack bar it was $4.50, served by a guy with the crotch ripped out of his pants - and they were out of mustard! On the positive side, they do have a lot of activities if you can stand the shabby accomodations Management and maintenance were not happy that I complained and gave us a bit of attitude when taking care of the problems.More

Date of visit: July 2020
Reviewed July 23, 2020

Just returned from 3 nights at Villa Roma Resort. There is a new chef and the evening meals were delicious (all 5 courses) and different every evening. The pools were exceptionally clean as was the entire resort. The entire staff was friendly and helpful. Everyone...had masks on and there was social distancing. We are 65 years old and enjoyed all of the outdoor activities such as go karts, zip lining, bumper boats, etc.More

Date of visit: July 2020
Reviewed July 21, 2020

Neal the bus driver was very knowledgeable about the area and was very helpful as we're other day drivers. The night time drivers drove alot faster around grounds.

Date of visit: September 2019
Reviewed June 24, 2020 via mobile

This is my 5 th year here and every year it get better and better. Everyone who works here is the nicest and most accommodating people. From the girls at the fitness center to the life guards at the pools. Tina in housekeeping and Donna...are the best. Thank you so much for making my grandkids stay so much fun that they can’t wait to come backMore

Date of visit: June 2020
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Questions & Answers
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September 29, 2018|
AnswerShow all 3 answers
Response from Queenbee2015 | Reviewed this property |
Villa Roma is within the Castkills the resort has MANY amenities--swimming, golf, evening entertainment more we don't hike either--but it has nice "walk about space"--you will see nature at it's best-- we did a timeshare... More
January 26, 2018|
AnswerShow all 3 answers
Response from stvcub | Reviewed this property |
I stayed in Building 6, unit 720, it was great, love my time there
January 27, 2017|
AnswerShow all 4 answers
Response from Nafus1 | Reviewed this property |
The answers posted before are good. The single rooms (hotel and timeshare) are just bedrooms with no kitchen, dining table or sofa areas). Definitely check out your eating choices. The dining room is good but expensive... More
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