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Shake Shack

Certificate of Excellence
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860 Old Country Rd, The Gallery at Westbury Plaza, Garden City, NY 11530-2113 (Formerly Shape Shack)
+1 516-620-2880
11:00 - 23:00
Closed now
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Sun - Sat 11:00 - 23:00
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151 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Level Contributor
34 reviews
30 restaurant reviews
2 of 5 bubbles Reviewed 4 days ago NEW

The burger and fries was nothing that you can't get at any corner coffee shop. I was disappointed because I expected much more. The wait time I feel was excessive because they weren't even busy. But I did not order a shake and that's what they're supposed to do right. I'd never go back

Thank Billy G
Deer Park
Level Contributor
17 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 1 week ago

I was not impressed with the hamburgers or french fries. Both were over priced and not large portions. The only saving grace was the shakes were pretty good

Thank G7799TVthomasc
Wantagh, New York
Level Contributor
11 reviews
11 restaurant reviews
4 of 5 bubbles Reviewed 4 weeks ago

I went to the shack at citi field last year and waited nearly 4 innings to get my burger and fries. Then I came here a few weeks ago on a Sunday afternoon and just walked out, it was so packed there was no place to sit. So I went back today (Tuesday) at 2:00 and finally got to eat... More 

Thank slamjam2017
Garden City, New York
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 3 February 2017 via mobile

The Shake humberger and cheese french fries were great , service is fast , easily accessible , price reasonable .

Thank omarsiddiki
Mineola, New York
Level Contributor
48 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 28 January 2017

Park your car, walk on down, but come hungry because this place is Awesome... Clearly the best burger ever and the Shack-Cago hot dog is a treat. This place is all windows with plenty of seating and their system of ordering and picking up is perfect. I have been to this location twice, both times busy and the line moved... More 

Thank Joel H
Level Contributor
169 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 17 December 2016

Very good experience to eat there an excellent hamburger. Also, fried potatoes vwere excellent. After these, a good walk in the area ofShake Shack, very elegant and attractive

Level Contributor
17 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 7 December 2016 via mobile

Burger, fries and a shake. All done very well. Counter service and outdoor seating. Dog treats for sale

Thank TraceLF
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 31 October 2016 via mobile

My first visit coming from PA, none out in my neck of the woods. The service was very good, order was taken quickly and it was ready in a reasonable time. My shake was awesome, bacon cheese fries, were very good but lack of a proper portion of bacon for its price point. My Burger was good, but very thin,... More 

Thank chefgeo02
Canton, Connecticut
Level Contributor
203 reviews
115 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 25 October 2016 via mobile

Went here with a couple of business associates at the recommendation of local hotel staff. It looked like a Five Guys or Burger Fi in the inside. I'd rate it pretty similar. There were a few additional choices like a chicken sandwich or a chicken brat that both tasted very good.

Thank Booha
Garden City, New York
Level Contributor
93 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 17 October 2016

The hamburgers are legendary and so worth the wait. The rest of the food is also very good (the shakes are amazing). Surprisingly, the fries are just ok. Anyway, go and go often.

Thank Kenneth G

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
American, Fast food
Lunch, Dinner
Restaurant features
Outdoor Seating, Free Off-Street Parking, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Seating
Good for
Kids, Child-friendly, Cheap Eats
Open Hours
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 860 Old Country Rd, The Gallery at Westbury Plaza, Garden City, NY 11530-2113 (Formerly Shape Shack)
  • Location: United States  >  New York (NY)  >  Long Island  >  Garden City
  • Phone Number: +1 516-620-2880
Shake Shack is a modern day "roadside" burger stand serving the most delicious burgers, fries, hot dogs, frozen custard, beer, wine and more.

Questions & Answers

Questions? Get answers from Shake Shack staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?