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Crazy Otto's Empire Diner

Certificate of Excellence
$$ - $$$
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100 West Albany St., Herkimer, NY 13350-1901
+1 315-866-8801
05:00 - 21:00
Closed now
See all hours
Sun - Tue 05:00 - 16:00
Wed - Sat 05:00 - 21:00
More Info
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199 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 199: English reviews
Salisbury Center,ny
Level Contributor
21 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

The diner has a lot of nostalgia, just like the old sweet shops back in the 50's. The food is outrageous and the help is on the job and very friendly. The walls are full license plates from all over the USA and also signed pictures of the artists ( bands and singers) of the 50's and 60's. The helpings... More 

Thank claudia k
Kim T, Owner at Crazy Otto's Empire Diner, responded to this review

Thanks so much Claudia. So glad you enjoyed our place! Just so you know.... we call it the "wall of shame." We hope to see you again. More 

Westford, Vermont, United States
Level Contributor
34 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 2 weeks ago via mobile

We didn't realize our planned lunch destination was closed on sundays in April, and had to use TripAdvisor to find a backup. And that's how we found Crazy Otto's! The decor inside is really fun and interesting. The burgers were amazing. Not only that but being from New Mexico I was thrilled to find a green chile cheeseburger (it's called... More 

Thank bannerarab
Conway, Massachusetts
Level Contributor
16 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Really good burger. And they cooked it rare. Fantastic chips. Homemade. Pies were fresh and tasty. Service was really good and friendly

Thank Robin Y
Rocky Point, New York
Level Contributor
150 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
Reviewed 3 weeks ago via mobile

Love the decor. Real throw back to the good ole days. My steak was cooked perfect. The spicy greens were delicious. Waitress very nice. I will be back

Thank michelle w
Level Contributor
38 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

people ottos you just can't go wrong he's got it together for food they make u won't be disappointed eating here well worth the wait believe me the food is outstanding and the service is great try it i did and i loved it great job ottos

Thank Eaglesprit T
Carthage, New York
2 reviews
Reviewed 12 March 2017 via mobile

What a gem! They are very knowledgeable and accommodating of gluten free and have a separate griddle for gf items that is continually cleaned. Had breakfast; pancakes, hash-browns and bacon. The portions were huge and delicious. No reaction and I am highly sensitive. Most importantly, however, the service and attentiveness in this traditional diner was second to none. This 50's... More 

Thank ps2rms
Hudson Falls, NY
Level Contributor
50 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 5 March 2017 via mobile

What a gem we travel out this way several times a year usually well turn north at little falls but today decided to go a bit further Are we glad for that decision Spotted this dinner on our way by and said to one another that looks promising Our waitress greeted and seated us quickly was pleasantly surprised at the... More 

Thank Patrick C
Utica, New York
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 2 March 2017

Love their omelettes! And I'm fussy. Very good service too. Very friendly people. Quaint, vintage diner. Been there forever. It's a Herkimer landmark!

Thank cap5679
Boston, Massachusetts
Level Contributor
15 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 23 February 2017

everyone is friendly as soon as you come in. They are food allergy friendly, have a gluten free menu :) Could use some dairy free options and soy milk. Great food. Wonderful wait staff

Thank Cindy F
Level Contributor
43 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 5 February 2017 via mobile

Breakfast with family on a busy Sunday morning. We were greeted courteously at the door and the service was overall very friendly and efficient. My avocado omelette was the best omelette I've ever had, hands down. It was stuffed with cheese avocado and bacon and was extremely filling. Portions were very generous for the cost and, again, the service was... More 

1 Thank Tims1261

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4.5 of 5 bubbles
Average prices
American, Diner, Gluten Free Options
Brunch, Breakfast, Lunch, Dinner
Restaurant features
Free Wifi, Takeout, Seating, Waitstaff, Parking Available, Street Parking, Highchairs Available, Accepts American Express, Accepts Mastercard, Accepts Visa
Good for
Local cuisine, Kids, Child-friendly, Cheap Eats
Open Hours
05:00 - 16:00
05:00 - 16:00
05:00 - 16:00
05:00 - 21:00
05:00 - 21:00
05:00 - 21:00
05:00 - 21:00
Location and Contact Information
  • Address: 100 West Albany St., Herkimer, NY 13350-1901
  • Location: United States  >  New York (NY)  >  Herkimer
  • Phone Number: +1 315-866-8801
Welcome to our original 1952 Mountainview Diner voted Best Upstate New York Diner. Best Atmosphere. Best Bacon. Best Hollandaise. Best Pie Crust. Now celebrating 65 years in the Mohawk Valley and once noted as the "most modern kitchen in New York." We have a HUGE menu and the best staff around. We offer special menus for Gluten Free, Kids and Seniors as well as a great Value Meal Menu including a beverage. Our food is homemade and we pay attention to all the small details. Located only one mile from the New York State Thruway (Interstate 90) at exit 30. You'll be so glad you decided to come visit. Thanks for checking us out.

Questions & Answers

Questions? Get answers from Crazy Otto's Empire Diner staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?