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Red Lobster

$$ - $$$
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4573 Commercial Dr, New Hartford, NY 13413-6208
+1 315-768-6156
11:00 - 22:00
Open now
See all hours
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
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42 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 41: English reviews
Montclair, New Jersey
Level Contributor
144 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
Reviewed 12 March 2017

We visited the restaurant on Sunday late afternoon and it was a pleasure. There was no wait to be seated, the service was prompt and the food was good. It is not the cheapest restaurant but I would recommend it for a family or date dinner.

Thank Dukielka
Cooperstown, New York
Level Contributor
35 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
Reviewed 10 March 2017

Service was good Food was good, as usual. Best place for Lobster and fish in the area Very consistent

Thank SelectiveCustomer
Rome, New York, United States
Level Contributor
49 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 8 February 2017

My son and I ate there this evening. Wow the prices have skyrocketed since Darden sold this franchise. The portions and quality of food has gone way down, but the prices have gone way up. Dinner for 2 was over $100 dollars. We had the Lobster delight. $34.99 for 2 small tails. One of them was so over cooked that... More 

Thank Roger V
Rome, New York, United States
Level Contributor
49 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 13 September 2016

We were seated promptly, but waited 10 mins before getting a server. His name was Cody. He acted like he had cement in his shoes. He took our order and brought salads and drinks at the same time. ugh. We both order the endless shrimp. Bad choice the selects were terrible. Very poor quality compared to previous years. Scampi was... More 

Thank Roger V
Stratford, Connecticut
Level Contributor
40 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 20 August 2016

We went at 5pm on a Monday. Seated quickly, orders taken quickly, food came out fast. It's a chain so unless something is mismanaged in the kitchen or with the waitstaff, you know what you are going to get if you eaten at a Red Lobster before. My husband had the parm crusted tilapia. It was excellent. Our son and... More 

Thank Donna M
West Boxford, Massachusetts
Level Contributor
54 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 31 July 2016

Sure this is a chain, but one with consistent and dependable food. The four of us had lunch there, both for the food and the quiet venue where we could actually talk at a normal volume and hear each other. My wife had the fried clams. She's not big on fried food, but tried them and liked them. My brother's... More 

Thank Richard T
Old Forge, New York
2 reviews
Reviewed 13 July 2016

Service was horrible, the food was horrible and the place was filthy. Went on a slow night. Waited 20 minutes to be greeted by our server. Ordered a strawberry lobsterita, got a classic one. Ordered 2 house salads one with oil and vinegar and one with caesar dressing. Got a caesar salad instead of a house salad with caesar dressing.... More 

Thank niki111508
Rochester, New York
Level Contributor
28 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 4 April 2016 via mobile

Stopped in with a colleague for dinner and had a wonderful time. I enjoyed the atmosphere and delicious stuffed flounder and grilled shrimp dinner. My colleague had an easy time pairing an appetizer with a lobster tail for dinner. The service was good.

Thank Familytrip831
Adirondacks, New York
Level Contributor
284 reviews
183 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
Reviewed 27 February 2016 via mobile

Went with a family of 4 for a family dinner and the restaurant was empty. Maybe there wasn't many servers on but the service was quite slow. The menu is same old and I wasn't impressed (never having been to a Red Lobster before). I would not go back as much rather go to a locally owner restaurant.

Thank KylersKL
Level Contributor
14 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 23 December 2015 via mobile

Ok. While many of my reviews have been negative time for a positive review. I have put off posting, but feel the need after several years. I am not a big seafood person but wife loves Red Lobster. Not my first choice, but you will not find a better place for consistency. Kudos to the GM for ensuring the same... More 

Thank Poorotis

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Restaurant Details

Rating summary
  • Food
  • Value
American, Seafood
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol
Good for
Child-friendly, Groups, Romantic
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 4573 Commercial Dr, New Hartford, NY 13413-6208
  • Location: United States  >  New York (NY)  >  New Hartford
  • Phone Number: +1 315-768-6156

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Red Lobster and other visitors
1 question
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over a year ago

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Questions? Get answers from Red Lobster staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?