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Red Lobster

$$ - $$$
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4573 Commercial Dr, New Hartford, NY 13413-6208
+1 315-768-6156
11:00 - 23:00
Closed now
See all hours
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
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41 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 41: English reviews
Cooperstown, New York
Level Contributor
35 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
Reviewed 5 September 2015

Male server was prompt, courteous, knowledgeable, and most of all genuinely interested in pleasing us. Food was served promptly and good. Server kept table clear of used dishes, etc., which many other servers just don't bother. Even the bill and follow up were prompt.

Thank SelectiveCustomer
New Hartford, New York
Level Contributor
244 reviews
179 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
Reviewed 3 September 2015

Good place for seafood..especially when they have a shrimp special going on. Eat lunch there often and it is quiet and clean.

1 Thank Ann K
Utica, New York, United States
Level Contributor
87 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 29 August 2015

lobster pizza is a must try,seafood galore and steak and pasta dishes,good variety for kids meals,love the cocktails

Thank Cathy M
Plattsburgh, New York
Level Contributor
29 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
Reviewed 9 August 2015

Lucy enough to hit seafood fest of king crab and lobster. I had rock lobster tail. 12 oz. of delicious. Waiter was gracious and attentive. We had a party of 5 and were seated immediately. Everyone at our table was pleased. Some of meal was standard Red Lobster which is consistently good. Seafood fest topped it off! Highly recommend!

Thank CoCoMcMulley
New Hartford, New York
Level Contributor
15 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 17 July 2015

When I have the urge to eat lobster or just don't want to cook fish at home, I come here.There's a good variety on the menu, and they have a well-stocked bar. Brace yourself for a wait on Friday night.

Thank frankbX4573GN
Utica, New York
Level Contributor
1,783 reviews
558 restaurant reviews
common_n_restaurant_reviews_1bd8 677 helpful votes
Reviewed 30 June 2015

There's nothing awful about the food but there are much better options in a city like Utica, where people know what good food is. The prices are expensive & yes the portions are big. But I'd rather have quality over quantity.... it's one of those chain restaurants that give you a lot (at the expense of excellence).

Thank RonL40
Norwich, New York
Level Contributor
30 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 20 February 2015

Best Red Lobster in Upstate NY! Shrimp trio was delicious, tender sweet shrimp. Large portion. Friendly and helpful server. Always a treat to dine here!

Thank lawtonjl
New Hartford, New York
Level Contributor
415 reviews
282 restaurant reviews
common_n_restaurant_reviews_1bd8 112 helpful votes
Reviewed 5 February 2015

Unfortunately the Utica area does not have any real seafood restaurants, so this is the best you can really do around here. Not terrible, but certainly not the best and freshest seafood ever.

Thank kristen033
Farmington, Michigan, United States
Level Contributor
370 reviews
263 restaurant reviews
common_n_restaurant_reviews_1bd8 118 helpful votes
Reviewed 14 November 2014 via mobile

I like the menu and quality of Red Lobster. I visited on a weekday night and felt like I was seated in the pre-school section. Kids crying, kicking the seats shaking my dining experience. I can understand their accomodating this for locals. If you are visiting, beware. Food was good as was the service.

1 Thank Ralph R
Yorkville, New York, United States
Level Contributor
5 reviews
4 restaurant reviews
Reviewed 3 October 2014

My Father-in-law treated my husband and I to a wonderful dinner for my birthday the other day. What a wonderful dinner it was. Kody our server was great and took excellent care of us. I had the Endless Shrimp and couldn't think of the other dishes to choose from and he did a great job of bringing the next surprise... More 

Thank Mocha B

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
American, Seafood
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Wheelchair Accessible, Takeout, Serves Alcohol
Good for
Groups, Child-friendly, Romantic
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 4573 Commercial Dr, New Hartford, NY 13413-6208
  • Location: United States  >  New York (NY)  >  New Hartford
  • Phone Number: +1 315-768-6156

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Red Lobster and other visitors
1 question
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over a year ago

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Questions? Get answers from Red Lobster staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?