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2
Thu, 04-18
20:00
RATINGS
Food
Service
Value

Food and ambience

PRICE RANGE
C$21 - C$138
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Drinks
CUISINES
American, Steakhouse, Bar
FEATURES
Takeout, Reservations, Outdoor Seating, Seating, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Credit Cards, Table Service, Private Dining, Free off-street parking, Television, Wine and Beer, Free Wifi, Live Music, Waterfront, Family style, Non-smoking restaurants
Reviews (158)
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154 results
Traveller rating
96
26
11
7
14
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Time of year
LanguageEnglish
Traveller rating
96
26
11
7
14
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All reviews steak hummus mac and cheese fries other customers excellent food and service walkway server lemon broccoli niagara
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Reviewed October 12, 2023

We ate two meals here, as it was located within our hotel (Doubletree). At our evening meal, we waited awhile to be greeted and seated, even though they didn't appear to be busy. We waited a bit to be waited on, and it was a...little hard to understand our waiter. Everything was ala-carte (so it adds up). The food was pricey, but portions were large and were excellent! My salad came with a small amount of dressing, so I asked for more (had to ask 3 times before receiving any). Once we were finished our meal, we had to wait some more for the check (again, they didn't seem that busy). We had breakfast there the next morning (again, waiting to be seated), and decided to have the buffet which was usual breakfast fare, served nicely. Most of the "hot" items were barely warm. When we were done, we waited for the check. Overall, we had a good experience, but things were a bit pricey (but hey, it's a tourist area), and we had to wait.More

Date of visit: October 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 3, 2023

Parkway Prime is the restaurant inside the DoubleTree hotel. We were staying at the hotel and decided to have breakfast here one of the days we stayed. We opted for the breakfast buffet they had. Unfortunately, the breakfast is not complimentary at the hotel, unless...you pay a higher room rate that includes the breakfast. Otherwise it was close to $18 per person (adult) for their breakfast buffet, which wasn't anything special to begin with. It was just like a normal hotel breakfast you would get at a Hampton Inn or Holiday Inn. Not sure why DoubleTree is structured so that they don't offer complimentary breakfast for all their guests. Anyway, the breakfast buffet at Parkway Prime was just mediocre. There are a few better options around the city of Niagara Falls, NY.More

Date of visit: October 2023
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Reviewed August 5, 2023

The food is delicious and the portions are huge! We stayed at the hotel five days and ate at Parkway Prime for either breakfast, lunch, or dinner several times. We took to-go boxes each time! Stop in and tell either Kendra or Alanna you heard...about them on Tripadvisor. They are the BEST!More

Date of visit: August 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 1, 2023 via mobile

Host sat us at best table with a view; waiter moved us away from air conditioning still with a view. His service continued with up most respect and promptness. Vee, our very capable waiter delivered us awesome hamburgers—wow, what hunks of meat! Restaurant honored their...$3 upgrades for a Caesar Salad vs fries. Great waiter, great food. Ask for Vee.More

Date of visit: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 9, 2023 via mobile

From the moment we walked in, we were treated like royalty by our amazing server Sandy. She made dinner very special, and catered to our every need/want. An incredible meal to end a somewhat crazy day in a perfectly cozy atmosphere!! We also went back...in the morning for a mimosa. Tricia was hysterical and extremely friendly, as well, making a great drink! The entire staff here is worth the stop alone!!! Can't wait to come back here! P.S. The food was amazing!!More

Date of visit: July 2023
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Reviewed June 28, 2023

Started out getting a water glass with pink lipstick all over it. { I don’t wear lipstick }. Yuck Took an extremely long time for our food to come out and when it did, the medium well burger was pink. Sent it back asking for...it to be cooked more. Waited a half hour more for it to come back out. By this time the restaurant had only one other table of diners. My fries were over salted and my veggie sandwich was so over slathered in some kind of cheese it was inedible. Waste of time and money.More

Date of visit: June 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 20, 2023

I'm writing a review on your wonderful establishment. My fiance and I stayed there and the room was awesome what made it special was your delicious breakfast at parkway prime. We had the pleasure of Becca being our server she was polite and very informative...on the menu and events going on around town. She made sure we were taking care of and that our needs were met. We will definitely come back again!More

Date of visit: June 2023
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Reviewed June 12, 2023

Not best value. The servers seemed like they did not want to be there. It was ourc20 yr anniversary and my husband's birthday. They could have cared less. Niagara is on his bucket list and he survived a lung transplant and then covid. He is...disabled and ill. Would not go back for $240More

Date of visit: June 2023
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Reviewed May 19, 2023 via mobile

Food was great! Husband had a steak n baked potato…..all ala cart. Baked potato was $10. I had Pad Thai, not the most authentic, but was really good. Very pricy, but delicious.

Date of visit: May 2023
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Reviewed March 19, 2023 via mobile

Our bartender Yvonne was great. She provided great service and checked on us frequently. The food was good, but unless you want to pay an exuberant amount of money for a steak dinner, your options are limited. My only complaint is some of the staff...members. A waitress waiting for her drinks at the bar was asked if she wanted lemon in the drinks for her table and she responded “no, I don’t feel like going over the top for people today”. May have a been a rude table, but still shouldn’t be saying things like that in ear shot of other customers. Other young staff members were running around as if they didn’t know what to do and waiting on an order from experienced staff every minute. For the price of the menu (which is a la cart, btw) the staff members should be more attentive. The 4 stars is for the taste of the food and especially Yvonne’s service.More

Date of visit: March 2023
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Kaitlin Smith, Other at Parkway Prime Steakhouse & Lounge, responded to this reviewResponded May 6, 2023

Dear Guest, We are pleased to hear Yvonne provided great service during your dining experience! We are sorry you overheard that conversation with the staff member at the bar, and you are right that is not the kind of conversation to be had then and...More

Reviewed March 4, 2023 via mobile

Excellent atmosphere, service, and food. Server was pleasant and attentive. The food was great, especially the homemade Caesar salad dressing; baked potato was perfect. Bread was good, but nothing special and the faux-butter didn’t help it. Would have gotten dessert but was too full.

Date of visit: March 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kaitlin Smith, Other at Parkway Prime Steakhouse & Lounge, responded to this reviewResponded May 6, 2023

Dear Eve, We are pleased your experience at Parkway Prime was great, and the staff was attentive and pleasant! We look forward to your return!

Reviewed March 3, 2023

We had the hummus bored for appetizer, mufletta sandwich and prime burger with Cesar salad. Great atmosphere and friendly staff. This is our go to spot. Kendra was amazing. She recommended some food choices and drinks. Thanks Kendra! :)

Date of visit: March 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kaitlin Smith, Other at Parkway Prime Steakhouse & Lounge, responded to this reviewResponded May 6, 2023

Dear Jen, Kendra is amazing! We couldn't agree more. We are pleased her recommendations for food and drinks were to your liking! We hope to see you again soon!

Reviewed December 10, 2022 via mobile

We just had a delicious dinner . Fresh ingredients and the chicken fingers with crispy French fries was just delicious.Excellent service by server Trisha . Beautiful ambience.

Date of visit: December 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kaitlin Smith, Other at Parkway Prime Steakhouse & Lounge, responded to this reviewResponded December 19, 2022

Thank you for your great review and we are so pleased to hear you enjoyed your service by Tricia! We welcome you back anytime, and Happy Holidays!

Reviewed September 19, 2022 via mobile

Overall, the restaurant has a comfortable dining experience although reservations are required. We did not have reservations, but the staff was very accommodating to us and we were served dinner. The wait staff is very polite and the waitress that we had was very friendly!...However, the food price is a bit high for certain items (we ordered a burger and Mac and cheese).More

Date of visit: September 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kaitlin Smith, Other at Parkway Prime Steakhouse & Lounge, responded to this reviewResponded November 29, 2022

Dear Guest, thank you for taking the time to write a review. We are pleased you were satisfied overall with your dining experience, and look forward to seeing you again soon!

Reviewed August 1, 2022

server was very good, atmosphere, sat outside on patio, was excellent, menu was grossly overpriced and extremely, extremely limited. choices amouted to 1 of 3 steaks and I think the cheapest was a 16 ounce for $46. super expensive other choices amounted to about 5...sandwiches and a few choices for mac n cheeseMore

Date of visit: July 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kaitlin Smith, Other at Parkway Prime Steakhouse & Lounge, responded to this reviewResponded November 29, 2022

Dear Guest, We are sorry to hear you believed our menu to be over-priced. We do believe the quality, presentation, portions, and atmosphere all blends well with the price of the meals.

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PARKWAY PRIME STEAKHOUSE & LOUNGE, Niagara Falls - Menu, Prices, Restaurant Reviews & Reservations - Tripadvisor

Frequently Asked Questions about Parkway Prime Steakhouse & Lounge

Yes, Parkway Prime Steakhouse & Lounge offers takeaway services.

Parkway Prime Steakhouse & Lounge is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4