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TGI Friday's

300 3rd St, Niagara Falls, NY 14303-1102
+1 716-282-2580
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Overview
  • Excellent27%
  • Very good22%
  • Average30%
  • Poor10%
  • Terrible11%
Travellers talk about
“burgers” (9 reviews)
Open Now
6:30 AM - 11:00 PMAll hours
CUISINES
Pub, American, Bar, Grill, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
LOCATION
300 3rd St, Niagara Falls, NY 14303-1102
All Details
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Reviews (385)
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1 - 10 of 358 reviews

Reviewed 4 days ago

Went here for dinner and found the place to be fairly empty as we were quite early. The restaurant is large and has little atmosphere, perhaps due to the very high ceilings and drab acoustics that make the place rather sterile. We were surrounded by...More

Thank GTSSurrey
Restaurant's Favourite
Reviewed 23 June 2017

Our server, Nathan M., was friendly & attentive! He provided great service, to accompany the delicious food & drinks! I would recommend the margaritas or the pink punk martini. Both were delicious! The burgers were juicy and the salmon was excellent! Two thumbs up!

1  Thank Susan N
Jason C, General Manager at TGI Friday's, responded to this reviewResponded 28 June 2017

Thank you for the two-thumbs up review! We will give Nathan your regards, and tell him to keep up the exceptional service! Come back and dine with us again soon!

Reviewed 6 days ago via mobile

Spent a few days at Friday’s at Sheraton inn in Niagara Falls New York Had the chance to experience a few different servers and bartenders. Have to say Eric Randall and Ashley Pringle went above beyond and to make sure they made our visit to...More

Thank 909anthonyn
Reviewed 1 week ago via mobile

This restaurant is located inside of the Sheridan hotel. I was a guest at the hotel, in town for a business conference. Like last year, after checking in, we decided to have dinner at this restaurant. We couldn't get a seat at the bar so...More

Thank Adkman79
Jason C, General Manager at TGI Friday's, responded to this reviewResponded 6 days ago

Thank you for taking the time to share your experience with us. We strive to give our guests the best possible customer service and it is clear that we fell short. We appreciate your patience and apologize that both your food and drink orders were...More

Reviewed 1 week ago via mobile

I ate at this restaurant while attending a conference. I had a cheeseburger which was delicious. My waitress was great. My only complaint is the menu doesn't include prices for even non-alcoholic drinks. I ordered a drink that cost most than $6.00. It was a...More

Thank Christina R
Jason C, General Manager at TGI Friday's, responded to this reviewResponded 1 week ago

Thank you for the review. We are happy to hear that you were satisified with both your service and your food. We apologize that your drink cost more than you anticipated.We hope that you will dine with us again soon!

Reviewed 2 weeks ago via mobile

Standard TGIF food,very good location and lots of space in the restaurant but that are the only good things about the experience. Our service at this restaurant was extremely slow. I don't blame the waitress she worked hard. In fact I think all the wait...More

Thank warnece12345
Jason C, General Manager at TGI Friday's, responded to this reviewResponded 1 week ago

Thank you for the feedback. We apologize for the slow service and appreciate your patience. We understand your concern in regards to distance between the dining area and kitchen, and we will explore this further. Again, thank you for your pateince and we hope that...More

Reviewed 2 weeks ago via mobile

It is really a shame that this this is the bar/restaurant for the Sheraton at the falls. The hotel would be better off with their own bar! Service was horrible....it was NOT crowded and it took 10 minutes standing at the bar for the bartender...More

Thank Nancy P
Jason C, General Manager at TGI Friday's, responded to this reviewResponded 1 week ago

Thank you for taking the time to share your feedback with us. Our staff strives to provide the best customer service to all our guests and it is clear that we fell short. On behalf of our entire staff, we are truly sorry that your...More

Reviewed 2 weeks ago

I believe we were here after the main season, so they did not have a full staff. We came for lunch and had to wait. I ordered a chicken salad and did not eat the chicken, it just didn't taste right. They did alter the...More

Thank dcbowers
Jason C, General Manager at TGI Friday's, responded to this reviewResponded 1 week ago

Thank you for taking the time to share your feedback with us. We are disappointed to hear that you will not return to our location. I would like to apologize that your chicken was not cooked to your satisfaction. We also apologize for the delay...More

Reviewed 2 weeks ago

Well, a great place on Niagara to fill the bag, good and friendly people, quite place and delicious food. I recommed you!

Thank Cristian V
Jason C, General Manager at TGI Friday's, responded to this reviewResponded 1 week ago

Thank you for the review and the recommendation! It is so great to hear that you were satisfied with your experience with us. We look forward to seeing you again.

Reviewed 2 weeks ago via mobile

Stopped here for lunch and we should have left. Waited to be seated despite the restaurant being empty. Ordered drinks and it took so long (again empty restaurant) that our food came out first, which was obviously sitting for a while because it was cold...More

Thank Becky626
Jason C, General Manager at TGI Friday's, responded to this reviewResponded 1 week ago

Thank you for taking the time to share your feedback. On behalf of the entire staff, we are genuinely sorry for the service you received. We strive to provide great customer service to all our guests and your concerns will be addressed to prevent a...More

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Questions & Answers
ann l
19 August 2017|
AnswerShow all 3 answers
Response from Maureen M | Reviewed this property |
Yes, and it's exactly what they advertised ,
1
Vote
Ljg114
10 December 2015|
AnswerShow all 4 answers
Response from Jordan R | Property representative |
TGI Friday's inside Sheraton At The Falls will be open from 6:30am until 3:00pm on Christmas Day.
0
Votes
sissy54
18 August 2015|
AnswerShow all 2 answers
Response from Dana D | Property representative |
The destination marketing charge is a small assessment that many of the U.S. and Canadian hotels charge. The funds are utilized for marketing our destination and assisting in creating a thriving downtown and boost to our... More
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Cuisine
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Outdoor Seating, Seating, Waitstaff, Parking Available, Validated Parking, Television, Serves Alcohol, Full Bar, Wine and Beer, Takeout, Buffet, Highchairs Available, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover
Good for
Bar Scene, Kids, Child-friendly, Groups
Open Hours
Sunday
6:30 AM - 10:00 PM
Monday
6:30 AM - 10:00 PM
Tuesday
6:30 AM - 10:00 PM
Wednesday
6:30 AM - 10:00 PM
Thursday
6:30 AM - 10:00 PM
Friday
6:30 AM - 11:00 PM
Saturday
6:30 AM - 11:00 PM
Location and Contact Information
  • Address: 300 3rd St, Niagara Falls, NY 14303-1102
  • Location: United States  >  New York (NY)  >  Niagara Falls
  • Phone Number: +1 716-282-2580
Description
Stop in to catch the game or just chill out with your favorite beverage and great food at TGI Fridays. Casual fare in a relaxed setting are the hallmarks of this popular restaurant which offers a wide ranging menu sure to please every appetite from appetizer to entrée to dessert.
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