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The Western Door

Certificate of Excellence
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310 4th St, Niagara Falls, NY 14303-1242
+1 716-299-1100
Website
Today
17:00 - 21:30
Closed now
See all hours
Hours:
Sun - Thu 17:00 - 21:30
Fri - Sat 17:00 - 22:30
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212 Reviews from our TripAdvisor Community

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Showing 207: English reviews
Barrie, Canada
Level Contributor
56 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
Reviewed 5 September 2014

We had dinner here on Labour Day weekend. This was my first visit to this restaurant and was able to use my credits. First of all it is so peaceful and a nice change from the buffet, people talk softly and even children having dinner behaved very well. The service is incredible, each table has about 3 different people taking... More 

Helpful?
Thank palmtreesandsun
Rochester
Level Contributor
42 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 3 September 2014

We started with drinks at the bar which were very good! Our dinner consisted of bisque, Kansas City Steak and Lobster tails. Everything was AWESOME! The asparagus was cooked perfectly and the mashed potatoes were very tasty! We loved the service and will definitely be back!!

Helpful?
Thank Katharine D
Hamilton, Canada
Level Contributor
84 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
Reviewed 2 September 2014

4 of us had dinner here on Friday night , the food was delicious and our servers were friendly and helpful. Our surf and turf meals were great , very large lobster tail .we really enjoyed the bread and dips. I was not overly happy with the table by the kitchen especially since i had made a reservation 2 weeks... More 

Helpful?
Thank logansgramma2009
Niagara Falls, New York
Level Contributor
70 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
Reviewed 25 August 2014 via mobile

I thought their food was amazing. Everything is a little pricy but worth it. Staff was very nice and helpful with the menu. Only disadvantage is walking through smoke clouds to get to the steakhouse but what to you expect your in a casino.

Helpful?
Thank Anthony F
Level Contributor
407 reviews
284 restaurant reviews
common_n_restaurant_reviews_1bd8 90 helpful votes
Reviewed 23 August 2014 via mobile

I can honestly say years ago this was by far my favorite steak house. Unfortunately for some reason this place has taken a nose dive for the worse. The waiter brought me the wrong drink. When I told him he was upset with me, even though it was his fault. The waiters and waitresses years ago were clean cut friendly... More 

Helpful?
1 Thank Sean B
New York City, New York
Level Contributor
30 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 18 August 2014

Been to this restuarant at least ten times. I eat out at many fine establishments and this is the best steakhouse outside NYC in New York. Last visit was the best. Birthday dinner and they brought me out a personalized cake without me asking. Wine was great. Bone in Filet was incredible. Oysters on the half shell served with excellent... More 

Helpful?
Thank wisewanderer60763
Walpole, Massachusetts
Level Contributor
38 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 13 August 2014

Great meals, friendly staff, what more could you ask for? During the week we ate there 3 times and it kept getting better. They made a homemade mushroom soup my wife couldn't get enough of. The steaks were done to perfection. You'll pay a dollar or two but I felt it was well worth the money.

Helpful?
Thank JERRY D
NIAGARA FALLS
Level Contributor
17 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed 29 July 2014

Very disappointing, service was slow and the food was just ok for the price. It was luke warm and one of our steaks was very overcooked. At the end of the evening our bill was 320, we left 400, even though we were not thrilled but were looking forward to going out and enjoying the rest of our night on... More 

Helpful?
3 Thank MISSYR
Brisbane, Australia
Level Contributor
131 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
Reviewed 25 July 2014

This has to be one of my most favorite steak houses of all time. The meal we had was spectacular! I had the NY Strip and my friend had the prime rib.. all of which were really good and we had no complaints. I would come back here for sure

Helpful?
Thank Samuel B
Rochester, New York
Level Contributor
126 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
Reviewed 11 July 2014 via mobile

Western Door Steak House This is an expensive steak house that only serves choice, not prime, steaks. We found that strange, to say the least. All four of us ordered steaks, but three steaks were not delivered as ordered. These steaks were all underdone and were just above room temperature and served on cold plates. They had to be sent... More 

Helpful?
2 Thank Homebody44

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
American, Steakhouse
Meals
Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Private Dining
Good for
Groups, Special Occasion Dining, Romantic, Business meetings
Open Hours
Sunday
17:00 - 21:30
Monday
17:00 - 21:30
Tuesday
17:00 - 21:30
Wednesday
17:00 - 21:30
Thursday
17:00 - 21:30
Friday
17:00 - 22:30
Saturday
17:00 - 22:30
Location and Contact Information
  • Address: 310 4th St, Niagara Falls, NY 14303-1242
  • Location: United States  >  New York (NY)  >  Niagara Falls
  • Phone Number: +1 716-299-1100

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Western Door and other visitors
4 questions
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North Tonawanda, New York
16 days ago
9 months ago

See all questions (4)

Questions? Get answers from The Western Door staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?